High Note Sky Bar

Review summary

1. N

   Naji

   Hungary

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Mauvais service: on avait du mal à se faire servir, les serveurs discutaient entre eux sans faire attention aux clients.
   

   High Note Sky BarResponded 1 day ago

   Cher Naji Merci de nous honorer de votre visite et de passer du temps avec nous jusqu'à presque l'heure de fermeture. Je suis désolé de lire que vous n'êtes pas satisfait de la qualité du service qui est l'un de nos points forts d'après les commentaires de nos clients. Nous pensons que si les chers hôtes manifestent sur place leur mécontentement, nous pouvons toujours trouver une solution. Nous acceptons toutes les critiques, qu'elles soient constructives ou négatives, et nous nous ferons un plaisir de corriger d'éventuelles erreurs. Désolé encore pour tout inconvénient ! Je vous en prie Csaba Palfi Assistant Director of F&B
   

   Is this helpful?

   Report
2. C

   Caroline

   Surrey

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location, stunning! Brilliant service, food was delicious. Definitely worth going.
   

   High Note Sky BarResponded 4 days ago

   Dera Caroline, thank you for sharing your kind review with us. Your nice words about our food and service are well appreciated, and I have already forwarded them to the team. We hope to welcome you again soon! Kind regards, High Note Skybar Team
   

   Is this helpful?

   Report
3. A

   Andre

   Hungary

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best place for dates. Service is super nice, so is the food and the drinks. View is cool, I like how there's a terrace, couches inside and outside, and the ambiance is perfect.
   

   Is this helpful?

   Report
4. D

   Derek

   Hungary

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did not have food but dry roasted peanuts were offered and accepted, the drinks were exceptional and cocktails were of the highest order, French 75 made with champagne and Sydney apple conjured even though it was not on the list - a top venue
   

   High Note Sky BarResponded on December 12, 2024

   Dear Derek, Thank you for your kind review, we are thrilled to read you had such a magical time with us. I will be sure to share your lovely feedback with the team, and certainly hope we can welcome you back again in the near future, it would be our pleasure! Kind regards, High Note Skybar Team
   

   Is this helpful?

   Report
5. J

   Julien

   Hungary

   1 review

   2.0

   1 review

   Dined on December 8, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good wines but too extensive. Unfair ! Good duck. Nice view even it's not an amazing one.
   

   High Note Sky BarResponded on December 10, 2024

   Dear Julien Thank you for your visit and your opinion, especially about the duck. Our prices are in line with the prices of similar 5 star hotel bars. The view is the No 1 reason why our guests visit our bar. 'Amazing' is an adjective that means different things to different people, but we respect everyone's opinion. Best regards Csaba Pálfi Assistant Director of F&B
   

   Is this helpful?

   Report
6. Z

   Zoltán

   Hungary

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Thank you ... Thank you ... Thank you ... Thank you ...
   

   High Note Sky BarResponded on December 10, 2024

   Dear Zoltán, Thank you for your lovely review! Not much we can say, just thank you, and we are very happy that we have reached the guest's satisfaction. So once again thank you for visiting us and hope to welcome you back! Kind Regards, High Note Skybar Team
   

   Is this helpful?

   Report
7. T

   Tiffany

   Norfolk/Suffolk

   2 reviews

   4.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Probably much nicer in the summer but during winter months no real view, at least not from where we sat. Nice drinks but fairly pricey
   

   Is this helpful?

   Report
8. E

   Elizabeth

   Las Vegas

   3 reviews

   2.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   As a frequent traveler, I found this place a disappointment in terms of experience and service. We made reservations 3 months in advance, looking for a place to celebrate our anniversary while we were in Hungary. We arrived and were greeted by a hostess downstairs. We were led to an elevator to the seventh floor, where a second hostess "greeted" us - it is in parentheses because she looked primarily annoyed and treated us like we were bothering her flirting with a waiter. She took us to our seats, where she asked us if we wanted something to drink. We asked for waters and let her know we'd then order from their menu. She just disappeared after that, and we never got our waters. Our waitress came by a few minutes later, and was fairly polite while taking our orders. She also took our drink menus though and, and never offered the food menu. We were perplexed, especially since we had come for dinner. She also disappeared after this. The busboy was the only one that actually was helpful and provided service. He took our empty glasses, offered to bring another beverage, and served us later. We never were allowed to order food, and our waitress never came back to our table. Really, just an absolute disappointment. The ambience and view are nice enough, but for the price, you can find dozens of other locations nearby with much better service.
   

   High Note Sky BarResponded on December 3, 2024

   Dear Elizabeth Thank you for visiting us as well as leaving a review, even though it was not everlasting. A comment like yours makes an internal investigation mandatory, and I have talked to my colleagues and overviewed the camera footage. As per what I saw and what my colleagues told me, let me share my results. Upon arrival upstairs, my hostess colleague and the actual Manager of the evening knew about your arrival, greeted you, and, waited for you with a menu in hand, escorted you to your table. After a little while your waitress took your order from the menu, which included the dishes as well, but as per her, there was no intention from your side for dinner. We are sorry for any inconvenience caused and hope to welcome you again. Kind Regards Csaba Palfi Assistant Director of F&B
   

   Is this helpful?

   Report
9. A

   András

   Hungary

   1 review

   2.0

   1 review

   Dined on November 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   High note sky bar let 2 a little illuminated guests wearing bsthrobes sit at the bar for cca 20 minutes, served them their drinks. It was disappointing for a Saturday night out at such a prestigious place. 1 meter from our table. Also their beef tatare tasted weird.
   

   High Note Sky BarResponded on December 3, 2024

   Dear András Thank you for your visit at High Note Sky Bar, and I apologize for the behavior of the other 2 guests, who indeed were two ( lightly illuminated) guests of the Hotel, unfortunately, they took advantage of this, and entered the Bar in bathrobes, and had some drinks at the Bar. During their stay, we had several problems with them, just like on the mentioned evening when they ignored the High Note Sky Bar dress code. We are sorry for any possible inconvenience again! Thank you for understanding Kind Regards Csaba Palfi Assistant Director of F&B
   

   Is this helpful?

   Report
10. A

    Amit

    Hungary

    1 review

    1.0

    1 review

    Dined on November 29, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It was horrible, disappointing. 8 euro for water it is insane
    

    High Note Sky BarResponded on November 30, 2024

    Dear Amit Thank you for visiting us! High Note Sky Bar is on top of the 5-star Aria Hotel. Given the unique location and the drinks and dishes made out of quality ingredients, our prices align with similar 5-star establishments. Our Menu is available on several social media sites, and upon arrival, our colleagues present it to you, where you can check our prices, we do not have any hidden information as regards the prices. Thank you again for visiting. Kind Regards Csaba Palfi Assistant Director of F&B
    

    Is this helpful?

    Report