Holts Café Vancouver

Review summary

1. M

   Maureen

   Los Angeles1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Have often come to this cafe for brunch, but they have changed the menu, and not for the better. No Eggs Benedict, and the replacement is a one egg only croissant sandwich. Fried chicken gone, french toast gone....we were disappointed. We all ended up getting the classic breakfast as nothing else was appealing, but you can get that anywhere. Was okay, but not fantastic. The Maitre d' was, and is. always charming, and a pleasure to see, but the service at the table was not what we are used to. Generally the wait staff is outstanding and professional, but today our server kept disappearing, which was odd as the restaurant was quiet. Not a bad experience but just not as pleasant as in the past. We all sadly felt we need to find a new brunch spot.
   

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2. OT

   OpenTable Diner

   Vancouver1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   On the weekend, only a limited selection of items from the menu was available, which was quite disappointing as it significantly reduced our dining options.
   

   Holts Café VancouverResponded 1 day ago

   Thank you for the time to leave a review for us. We are terribly sorry that we did not meet your expectations. We pride ourselves on food quality and service, and it’s clear we fell short this time. We take all the feedback seriously, and appreciate you giving us an opportunity to improve. We hope to have you again in the future.
   

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3. J

   JILLIAN VIP

   Vancouver16 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   LOVE THE NEW MENU FANTASTIC I WILL BE RETURNING OFTEN FOR THIS MENU AND BRINGING MY FRIENDS AND DINING PARTNERS. GRAEAT STAFF AS WELL.
   

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4. J

   Jude

   Vancouver8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything got our lunch visit was fabulous. Starting with our host who greeted us in a most friendly manner. Our server was attentive throughout our stay. The meal was incredible. We had the Seafood Platter, Chicken Green Goddess and the Chicken Katsu Burger and we were all extremely impressed with the flavours, the quality of food and the taste. We ate definitely going to return! A solid 10/10!
   

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5. M

   Maria

   Vancouver4 reviews

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Jennifer, was great. Very attentive and made sure we had everything we needed. Appreciated the restaurant allowiing my friend and I to stay awhile.
   

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6. T

   Tina VIP

   Vancouver1 review

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always love coming to Holt Café, and this visit was no exception! The staff went above and beyond to make our experience special—they were incredibly accommodating and even surprised us with a complimentary dessert to celebrate our occasion. The service was warm and attentive, and the food, as always, was excellent. It’s little gestures like these that make this place stand out. Can’t wait to come back!
   

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7. OT

   OpenTable Diner

   Vancouver1 review

   5.0

   Dined on January 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great overall experience would come back again, service awesome
   

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8. B

   Brian

   Palm Springs1 review

   3.0

   Dined on January 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Server was very friendly and professional. Ambiance of the cafe was nice. Food quality was not up to my expectations associated with the generally high reputation of Holt Renfrew. The chicken in my dish was overcooked and very dry. Maybe it was simply the chef who was on duty at the time of the meal.
   

   Holts Café VancouverResponded on January 12, 2025

   Hi Brian, Thank you so much for joining us and taking the time to give us a review. We are glad to hear that our service was good, and sorry to hear that you did not enjoy our food this time. We are taking this feedback seriously, and have shared it with our culinary team. Thank you so much again for your time and giving us an opportunity to improve. Hope you revisit us and enjoy our high quality food that we are known for.
   

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9. S

   Selena VIP

   Vancouver21 reviews

   3.0

   Dined on December 27, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The Jo Malone High Tea was nothing as expected. Food is only fair. Guests receive an empty HR bag with a tiny tester size of perfume.
   

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10. M

    Michael

    Vancouver3 reviews

    3.0

    Dined on December 21, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4

    Overall, it was fine, but I had specifically booked the Jo Malone afternoon tea because my daughters wanted the Jo Malone gift fragrance that would accompany the meal. The cheque arrived without the gift and when I inquired about it I was told that they had run out. I was given a few tiny samplers that you could get for free at any Sephora. It was a bit disappointing.
    

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