HopCat - Detroit

Review summary

1. M

   Motown karaoke

   Detroit1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible service. Horrible staff, racist manager with a horrible negative attitude. Negligent waiter, discrminatory racist atmosphere and this place needs to be removed and the entire staff needs to be fired. They acted like they never received my reservation and were difficult about seating the party I was with. This had happened on multiple occasions. I've never seen it experienced anything like this from any establishment. The racism is completely obvious and I've got BAD news for the owners of hopcat detroit, you've picked the wrong place for your business if you're going to have the audacity to do it up with racist workers. This is not going to turn out in your favor! DON'T WASTE YOUR MONEY OR TIME WITH THIS PLACE!
   

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2. R

   Renee

   Detroit3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Awful. We had reservations at 6:15pm. We got there early. We did not eat until 8 PM. Not OK. The food was just OK barely all right. First time. Last time.
   

   HopCat - DetroitResponded 3 days ago

   I am so sorry to see this Renee. Please feel free to reach out to a manager directly by calling 313-769-8828. Thank you in advance and I look forward to hearing from you soon! Dee- GM.
   

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3. J

   Joseph

   Detroit1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience never seen a restaurant have Oberon and Oberon eclipse at the same time I love it!
   

   HopCat - DetroitResponded 1 day ago

   Thank you for the 5 stars and the kind words Joseph! We couldn't do it without your support!
   

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4. C

   Cheryl

   Detroit7 reviews

   5.0

   Dined on March 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spot on for having a friendly waitstaff, Keisha. who was personable and attentive.
   

   HopCat - DetroitResponded on March 19, 2025

   Thank you for the 5-Star Review, Cheryl. We hope to see you again soon! Kisha is a rockstar and we will be sure to pass your kind words along. Cheers! - Hannah Rowland (AGM)
   

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5. K

   Kate

   Unspecified1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here before the PWHL hockey game and they got us in and out in plenty of time
   

   HopCat - DetroitResponded on March 18, 2025

   Thank you for the 5 Stars Kate! We are glad to hear we were able to give you a memorable experience during your visit! Until Next time, Cheers!
   

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6. LM

   LaurieM VIP

   Detroit14 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Friends in town for the PWHL game… Great food & beer! Service was exceptional.
   

   HopCat - DetroitResponded on March 18, 2025

   Thank you for the 5 Stars Laurie! We are glad to hear about your experience! Until next time, Cheers!
   

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7. f

   fran

   Detroit19 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Samantha, our server, is a delight. She remembered us from a prior visit, which, needless to say, makes us feel good. She is efficient, welcoming, friendly, and professional. The corned beef sandwich is very good, also.
   

   HopCat - DetroitResponded on March 10, 2025

   Thank you for the 5 stars and the kind words Fran! We're so glad to hear about your amazing experience with Samantha and we look forward to seeing you again soon!
   

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8. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our food came out extremely late causing us to make it to our comedy show late. However, the manger compensated and was very apologetic.
   

   HopCat - DetroitResponded on March 9, 2025

   Thank you for the feedback! We would like to know more about your visit. If you could reach out to us at 313-769-8828 and ask for a manager we would love to hear more. We hope to speak with you soon!
   

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9. C

   Cheryl

   Detroit7 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My reservation was perfect and we were seated at a beautiful booth behind the bar,
   

   HopCat - DetroitResponded on March 5, 2025

   Thank you for the 5-Star Review, Cheryl! We are so happy you enjoyed your visit with us, and we can't wait to welcome you back. Cheers! - Hannah Rowland (AGM)
   

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10. N

    Nicole

    Detroit1 review

    2.0

    Dined on March 1, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 5

    I heard someone raving about the ‘Cosmik Fries’ so we decided to try HopCat. I did my research and saw that it’s best to make reservations beforehand. We made a 4 o’clock reservation, arrived at 3:50 and weren’t sat until 4:20 when I asked why 3 parties who arrived after us were sat before us. Our server came over and made zero eye contact & although she did nothing wrong she wasn’t exceptionally friendly or what I would expect a server to be from the upbeat atmosphere. The food was alright, lukewarm but tasted fine & the cosmik fries were nothing to brag about or even want again. The bill was a comfortable price, what I would expect to pay for dinner. The server brought us $1 less than what our change should have been, which I assumed an honest mistake so I didn’t mention it & still left an 18% tip. All in all, it wasn’t so bad we regret it or want a refund but bad enough we won’t ever go back. Large parties and people who are drinking are prioritized over smaller families having casual dinner. The host and servers seemed overwhelmed and pulled in multiple directions, I’m an understanding person & I don’t believe we were intentionally forgotten or mistreated but every customers experience counts in hospitality and this is my honest review and experience at this restaurant.
    

    HopCat - DetroitResponded on March 2, 2025

    Thank you for the honest and transparent feedback, Nicole. This is the best way for us to learn from our mistakes, and continue to improve our restaurant. I am so sorry to hear your experience with us missed the mark, and we would love an opportunity to fix things. If you would like, please call us at (313) 769-8828; you may ask for any manager, or myself specifically. We hope to hear from you. - Hannah Rowland (AGM)
    

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