Houlihan's - Upper Arlington

Review summary

1. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I haven't seen Houlihans this busy In a while! They did a great job tonight. Food was great and service was awesome too
   

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2. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great service, hostess and server were both friendly and kind
   

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3. M

   Maria

   Columbus

   3 reviews

   vip
   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Waited over 30 minutes for food after finally ordering(they were out of what we wanted originally). Managers seems to only talk to regulars. Son asked for lemonade. It was literally pure simple syrup and incredibly thick. Mac and cheese has no flavor and came out cold, same with the sweet potato fries(good when hot). Server claimed everything was taking so long because of the grilled cheese was being prepared but that came out cold too. The server was super sweet and tried, but it was dead at 6pm which tells me I’m not the only one who thinks this place isn’t worth going to. Only got 2 stars cuz how kind the server was.
   

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4. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful place! Great service, really friendly staff.
   

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5. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fried shrimp special was delicious and a great value!
   

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6. N

   Nancy

   Columbus

   4 reviews

   vip
   3.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was subpar. Server brought check while we were eating and wanted us to pay before we were finished. Didn’t offer dessert. Sweet potato fries were cold.
   

   Houlihan's - Upper ArlingtonResponded 6 days ago

   Hi Nancy, We're sorry to hear that your experience at Houlihan's - Upper Arlington didn't meet your expectations. We always strive to provide excellent service and delicious food, so it's disappointing to hear that you found our server's demeanor less than ideal. We also regret that the sweet potato fries were not up to par. Your feedback is invaluable to us and we will certainly address these issues with our team. We hope you'll give us another chance to impress you in the future. Best, Chad Gillit, GM
   

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7. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dinner this evening at Houlihans. Always great service.
   

   Houlihan's - Upper ArlingtonResponded on November 16, 2024

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you had a great dinner experience at Houlihans - Upper Arlington. It's always a pleasure to provide great service, and we're glad that we could meet your expectations. We appreciate your support and look forward to serving you again soon. Thanks again!
   

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8. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Great service. Mediocre weather. Overall, A.
   

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9. P

   Pat

   Columbus

   21 reviews

   vip
   5.0

   21 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cheeseburger. A classic done right at Houlihans.
   

   Houlihan's - Upper ArlingtonResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed our cheeseburger and found it done right at Houlihans. It's always a pleasure to know that our efforts to make classic comfort foods come through for our valued guests. We look forward to serving you again soon.
   

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10. S

    Steve

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Michelle was a great server, super friendly and her timing was perfect!
    

    Houlihan's - Upper ArlingtonResponded on November 13, 2024

    Thanks for the feedback! We're thrilled to hear that you had a fantastic experience at Houlihan's - Upper Arlington. It's wonderful to know that our team made you feel welcome and that our timing was perfect. We strive to provide the best service and food to our guests, and your positive remarks are a testament to our efforts. We look forward to your next visit!
    

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