Houlihan's - Holmdel

Review summary

1. S

   Sharon

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great party experience and our bartender Joey never disappoints! Great time, great service, great food!!! A+++++
   

   Is this helpful?

   Report
2. S

   Susan

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Although the restaurant was busier than we expected on Christmas evening, the service was quite efficient. We enjoyed our dinners, and everything was served hot and ready-to-eat. Alberto always greets us when we visit. He wished us a Merry Christmas and made sure we were satisfied. The servers checked up on us to see if we needed more silverware, drinks, etc. We went home happy and full!
   

   Houlihan's - HolmdelResponded today

   Thanks for the feedback, Susan! We're thrilled to hear that you enjoyed your dinners and found everything to be hot and ready-to-eat. It's great to know that our team made your visit memorable with their service and we're glad you felt satisfied. We appreciate your kind words and hope to see you again soon at Houlihan's - Holmdel. Merry Christmas! Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
3. H

   Heidi

   VIP

   New York City

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Colleen is the best waitress. We go every year for the holidays and they never disappoint.
   

   Houlihan's - HolmdelResponded today

   Thanks for visiting us, Heidi! We're thrilled to hear that you enjoy your annual visits to Houlihan's - Holmdel during the holidays. It's always our pleasure to provide you with the best service and it's wonderful to know that it's a tradition you look forward to. We noticed that you rated our value a bit lower and we appreciate this feedback. We're always working to improve and your input helps us do that. We hope to see you again soon for another memorable dining experience. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
4. J

   James

   VIP

   Las Vegas

   85 reviews

   4.0

   85 reviews

   Dined on December 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It took about 5-7 minutes to be acknowledged, as the front check in area wasn't staffed. Servers and bussers walked by and saw me, but didn't engage with me at all. Once I was seated though, my server was very attentive. My appetizer and meal were served quick and at the proper temperature. My drink was cold and the check was brought to me promptly, once I was done.
   

   Is this helpful?

   Report
5. B

   Bonita

   New York City

   12 reviews

   3.0

   12 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The food was mediocre my burger came out without any sauce that was supposed to be on it it took a long time for the kids pizza to come out and I ordered a appetizer salad which came with the dinner and had no dressing very disappointing. Oh and we all loaded burgers we had to ask twice just to get some ketchup
   

   Is this helpful?

   Report
6. C

   Carol

   New York City

   12 reviews

   4.0

   12 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went for Thanksgiving dinner. Disappointed that it was 'deli' turkey, and not carved off the bird. Also disappointed with the little dollop of whipped cream on the pumpkin pie. The sides were delicious, especially the mashed potatoes. I also enjoyed the seasonal drink - Midnight Harvest. Our server Matt was the best.
   

   • 

   Houlihan's - HolmdelResponded on November 30, 2024

   Thank you for choosing Houlihan's - Holmdel for your Thanksgiving dinner. We're glad you enjoyed the sides and Midnight Harvest. We're sorry to hear about the 'deli' turkey and the pumpkin pie. We're always looking to improve and your feedback is valuable to us. We're glad to hear you found the sides delicious and the Midnight Harvest a hit. We hope to see you again soon. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
7. B

   Barbara

   VIP

   Atlantic City

   64 reviews

   3.0

   64 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was good, not great. The new eggroll appetizer was very greasy. I ordered my burger without a bun and it was sitting in a pile of grease on the plate. Everyone else's food was fine. The cocktails were really good and even though the kitchen was backed up our server was on top of everything - kudos to him!
   

   Houlihan's - HolmdelResponded on November 19, 2024

   Hi Barbara, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our new eggroll appetizer and cocktails. However, we're sorry to hear that your experience with the burger was not up to our usual high standards. We also appreciate your feedback regarding the grease-covered eggroll appetizer. We strive to provide the best dining experience for our guests and your comments help us improve. We're glad to know that you found our server to be top-notch. We hope to have the opportunity to serve you again in the future and exceed your expectations. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
8. J

   Joseph

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Houlihan's is our favorite restaurant. Always good food and good service. It's also great that it's in our town of Holmdel!
   

   Houlihan's - HolmdelResponded on November 5, 2024

   Hello! We're thrilled to hear that Houlihan's is your favorite restaurant in Holmdel! Your kind words about our food and service truly made our day. We're so glad you enjoy our town and we can't wait to welcome you back soon. Thanks for your high ratings and support! Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
9. G

   Gail

   VIP

   Atlantic City

   33 reviews

   2.0

   33 reviews

   Dined on October 20, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I went with some guests for a late lunch and I ordered prime rib. When it came out, I flipped it the opposite way because it looked like it was an end cut, and when I flipped it to the other side, it was horrible. Looking wasn’t even cooked was not a prime rib. I wouldn’t even feed it to my dog. so I ate the baked potato and the broccoli I did ask for a manager and the manager kept apologizing he said would make me another one. I said no thank you, and he took it off the bill . I truly appreciated that because like I said, I would not even feed that to my dog . This is the second time I’ve gone in there with asking for a prime rib and they were both horrible. I’m not paying $30 for something. I wouldn’t even feed to my dog . But once again, the manager did take care of it, and I truly appreciate it . Don’t order the prime rib !
   

   Houlihan's - HolmdelResponded on October 24, 2024

   Thanks for the feedback, Gail. We're truly sorry to hear that your experience at Houlihan's - Holmdel didn't meet your expectations. We take pride in our prime rib, and it's disappointing to hear that it didn't hit the mark. We appreciate your understanding regarding the baked potato and broccoli, and we're glad that our team was able to rectify the situation. Your feedback is invaluable to us as we strive to improve with each and every customer. We hope you'll give us another chance to impress you in the future. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
10. K

    Karen

    New York City

    2 reviews

    1.0

    2 reviews

    Dined on October 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    The booth smelled musty. It took forever for our nacho app ti come out. The fajitas barely had enough to make two and the prime rib dip was not supposed to have mayo and it was covered with it. Very disappointed
    

    Houlihan's - HolmdelResponded on October 24, 2024

    Thanks for the feedback, Karen. We're truly sorry to hear that your experience at Houlihan's - Holmdel didn't meet your expectations. It's disappointing to hear about the musty booth smell and the long wait time for our nachos and fajitas. We also apologize for the mix-up with the sauce on your prime rib dip. We appreciate your honesty and will certainly use your comments to improve our service. We hope you'll give us another chance to impress you in the future. Evan Deegan, Director of Operations.
    

    Is this helpful?

    Report