Houlihan's - Lees Summit

Review summary

1. S

   Sharon

   Kansas City

   1 review

   4.0

   1 review

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Big problem with the handicap parking and getting in the building. We had to walk a long distance to get into the building because the front door was blocked due to the walkway having wet cement. Our friend is disabled and has a problem walking. There was no information when we arrived that we needed to go t o the back of the building to enter. We frequently go to Houlihans for lunch and dinner and have never had issues in the past. This was not a good experience. Sharon Jacob
   

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2. S

   Sandy

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   For a Wednesday evening, this place was busy and service was a little slow. Other than that, everything was great!
   

   Houlihan's - Lees SummitResponded on November 13, 2024

   Thanks for the review, SandyM! We're thrilled to hear that you enjoyed your experience at Houlihan's - Lees Summit. We're glad you appreciated our service and found value in our offerings. We're sorry for the slow service on your night, but it's great to know that you still had a good time. We hope to see you again soon! Evan Deegan, Director of Operations
   

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3. B

   Brian

   Kansas City

   1 review

   4.0

   1 review

   Dined on October 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ordered Fish & Chips which was very good and not over battered, only issue would be the coleslaw which had no flavor at all and was the only disappointment we had.
   

   Houlihan's - Lees SummitResponded on October 14, 2024

   Thanks for visiting us, Brian. We're glad to hear that you enjoyed our Fish & Chips and found them to be very good. We apologize if the coleslaw didn't meet your expectations. We appreciate your feedback and will definitely look into this. We strive to provide a great dining experience and your feedback helps us do just that. We hope to see you again soon at Houlihan's - Lees Summit. Evan Deegan, Director of Operations.
   

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4. T

   Teresa

   Kansas City

   33 reviews

   vip
   3.0

   33 reviews

   Dined on October 6, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was very good, but slow to arrive. There were a couple of snafus, but the manager came out & took care of it. We'll be back.
   

   Houlihan's - Lees SummitResponded on October 9, 2024

   Thanks for visiting us, Teresa! We're thrilled to hear that you enjoyed the food at Houlihan's - Lees Summit. We apologize for the delay and any confusion with your order. We're glad to know that our manager was able to rectify the situation. Your feedback is valuable and we're looking forward to your next visit. Evan Deegan, Director of Operations
   

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5. K

   Ken

   Kansas City

   37 reviews

   vip
   5.0

   37 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall great experience. Appetizers were great, drink were above average. Meals were really good, served hot and just a we finished the appetizers which is always a plus. Desserts were very good and service was outstanding. A good value as well!
   

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6. R

   Royce

   Kansas City

   16 reviews

   3.0

   16 reviews

   Dined on October 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   There was a long wait before our server came over to acknowledge us and take our orders. Food took a while, and I had to get mine remade due to my allergy. Afterwards everything went well and food was good. Turns out our servers first day, but he did a good job overall.
   

   Houlihan's - Lees SummitResponded on October 3, 2024

   Royce, Thank you for taking the time to share your experience at Houlihan's - Lees Summit. We're glad to hear that you enjoyed your meal and found our service satisfactory. We apologize for the initial wait you experienced and the issue with your food. We always aim to deliver the best quality service and food to our valued guests. We appreciate your feedback and will definitely use it to improve. We hope to see you again soon! Evan Deegan, Director of Operations
   

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7. J

   JoAnn

   Kansas City

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service for our party of 10. Very friendly and attentive.
   

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8. D

   Darcy

   Kansas City

   10 reviews

   vip
   4.0

   10 reviews

   Dined on September 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   We visit this place frequently because the food is usually good. It's easy to get in and there's plenty of parking. However, during our recent visit, the waitress seemed preoccupied with a larger party and forgot about us. My husband wanted ketchup for his burger after it was brought to the table, but our waitress didn't return until we were finished and ready to pay. Although she was friendly, it was disappointing that she didn't check on us to ensure our food was satisfactory or if we needed anything else, including drink refills, until the end of our meal. It might be helpful for the supervisor to assign additional help during busy times. Despite this, we still plan to return because the food is consistently good.
   

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9. J

   Jay

   Kansas City

   414 reviews

   vip
   5.0

   414 reviews

   Dined on August 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great shrimp special but quality was lacking and overdone. Server was polite and attentive.
   

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10. D

    Dorothea

    Kansas City

    1 review

    3.0

    1 review

    Dined on August 4, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    First time. Food was not the best. I got the lemon butter Salmon with mashed potatoes and green beans. Had to send the green beans back, just not cooked correctly. Then the asparagus was sprinkled with salt, I couldn't enjoy that either so I ate and few and left the rest. I think the high salt content in mashed potatoes and even asparagus turned me off the most. Service was excellent, but the food left me slightly dissatisfied. My advice would be to ask about salt alternatives or request them to even hold it, if possible.
    

    Houlihan's - Lees SummitResponded on August 6, 2024

    Thanks for the review. We're sorry to hear that your experience with our Salmon with mashed potatoes and green beans didn't meet your expectations. We appreciate your feedback on the asparagus and mashed potatoes, and we'll certainly take your comments into consideration as we continually strive to improve our dishes. We're glad to hear that our service was excellent and we hope you'll give us another chance to impress you in the future. Thanks again, Evan Deegan, Director of Operations.
    

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