Houlihan's - Overland Park

Review summary

1. C

   Chloe

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 4

   Server was great, food was fine. Was pretty cold with the door opening constantly.
   

   Houlihan's - Overland ParkResponded today

   Thanks for visiting us, Chloe! We're glad to hear that you enjoyed our service and the quality of our food at Houlihan's - Overland Park. We understand that the temperature inside our restaurant can be quite low, and we apologize for any discomfort caused. Your feedback is important to us and we'll certainly take it into account as we continuously strive to improve our guest experience. We hope to see you again soon! Evan Deegan, Director of Operations
   

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2. OT

   OpenTable Diner

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on February 28, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Server was slow and had to ask first everything. We had to ask twice first another employee to get our server
   

   Houlihan's - Overland ParkResponded 5 days ago

   Thanks for visiting us at Houlihan's - Overland Park. We're sorry to hear about your experience with our service. We always aim to deliver a great experience, and we're disappointed when we don’t meet expectations. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to serve you better in the future. Evan Deegan, Director of Operations
   

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3. R

   Rhea

   Kansas City

   1 review

   5.0

   1 review

   Dined on February 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was very good and Jordan, our server, was outstanding. Highly recommend
   

   Houlihan's - Overland ParkResponded on March 1, 2025

   Hi Rhea, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your meal and found our service to be outstanding. Your high recommendation means a lot to us. We look forward to serving you again soon at Houlihan's - Overland Park. Evan Deegan, Director of Operations
   

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4. J

   Jan

   St. Louis

   54 reviews

   5.0

   54 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server, Katlin, was wonderful! the new baker potato souffle was very tasty. very glad it's staying on the menu. His steak was cool but said it still tasted good. My sweetheart pasta was cold so not as tasty. Needs cheese. The chocolate creme brulee was very good but would be great if warm. Maybe our food was held too long before released to be served
   

   Houlihan's - Overland ParkResponded on February 17, 2025

   Hey Jan, Thank you for taking the time to share your experience at Houlihan's - Overland Park. We're thrilled to hear that you enjoyed our new baker potato souffle and found our service wonderful. We're sorry to hear that your pasta and the potato souffle were not to your liking. We appreciate your feedback and will certainly look into this. We're glad to hear that you still plan to enjoy our steak and chocolate creme brulee. We look forward to serving you again soon. Evan Deegan, Director of Operations
   

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5. L

   Lory

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Main entree was cool as was the side on the plate with the entree. The other side was hot. Server took our drink order and food order and came back once after food was brought. Never saw her again until we were trying to pay the bill then she came by 3 times to ask us about paying the bill. Just not impressed.
   

   Houlihan's - Overland ParkResponded on February 15, 2025

   Hello Lory, Thank you for taking the time to share your experience at Houlihan's - Overland Park. We're sorry to hear that your visit didn't meet your expectations. We pride ourselves on our food quality and it seems we missed the mark on this occasion. We appreciate your feedback about the side dish and we'll certainly look into this matter. We also regret the delay in your drink order and food order being taken. We strive to provide efficient service and we're sorry we fell short in your case. We hope you'll give us another chance to impress you in the future. Evan Deegan, Director of Operations
   

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6. J

   Jeremy

   Kansas City

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there. Food was very good service was excellent. Will be going back in the future.
   

   Houlihan's - Overland ParkResponded on February 15, 2025

   Thanks for the feedback, Jeremy! We're thrilled to hear that you enjoyed your first visit to Houlihan's - Overland Park. It's wonderful to know that you appreciated our food, service, and value. We're looking forward to welcoming you back in the future. Your positive review is a great motivation for our team. See you soon! Evan Deegan, Director of Operations
   

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7. P

   Patty

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even on Valentines Day, as soon as we walked through the door we were seated. The food was VERY good, our waitress was great!! would definitely recommend !
   

   Houlihan's - Overland ParkResponded on February 19, 2025

   Hi Patty, We're thrilled to hear that you had a great Valentine's Day experience at Houlihan's - Overland Park! It's wonderful to know that our food and service met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon. Evan Deegan, Director of Operations Hi Patty, We're thrilled to hear that you had a great Valentine's Day experience at Houlihan's - Overland Park! It's wonderful to know that our food and service met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon. Best wishes, The Management Team
   

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8. LB

   LeeB

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, provided by Michael, made our dining experience a pleasure. Food was delicious.
   

   Houlihan's - Overland ParkResponded on February 5, 2025

   Thanks for visiting us, LeeB! We're thrilled to hear that you enjoyed your dining experience at Houlihan's - Overland Park. It's great to know that our team was able to provide excellent service and you enjoyed our food. We strive to provide a 5-star experience for our guests and your feedback helps us to do just that. We appreciate your feedback on the value and will continue to work on it. We look forward to serving you again soon! Evan Deegan, Director of Operations
   

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9. C

   Christy

   VIP

   Kansas City

   36 reviews

   5.0

   36 reviews

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Amy was amazing, super sweet & was helpful with deciding what we should order, she had lots of recommendations. 
   

   Houlihan's - Overland ParkResponded on January 17, 2025

   Hello Christy, We're thrilled to hear that you had an amazing experience at Houlihan's - Overland Park! Your kind words about our service and food are greatly appreciated. It's wonderful to know that our team's recommendations were helpful in making your visit special. We strive to provide the best for our guests and your feedback is a testament to that. We look forward to welcoming you back soon. Evan Deegan, Director of Operations
   

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10. D

    David

    Kansas City

    3 reviews

    4.0

    3 reviews

    Dined on January 14, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3

    It was dreadfully cold outside and quite chilly inside. Server was wearing her coat (the few times we saw her) and we were wearing ours also.
    

    Houlihan's - Overland ParkResponded on January 30, 2025

    Hey David, We're sorry to hear that you found our restaurant chilly during your visit. We always strive to provide a comfortable dining experience, and we regret that we fell short on this occasion. We also appreciate your feedback about the coat of our server. We'll certainly look into this to ensure that our guests feel more comfortable and we hope to have the opportunity to serve you again in the future under warmer conditions. Evan Deegan, Director of Operations
    

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