Houlihan's - Overland Park

Review summary

1. C

   Christy

   VIP

   Kansas City

   36 reviews

   5.0

   36 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Amy was amazing, super sweet & was helpful with deciding what we should order, she had lots of recommendations. 
   

   Houlihan's - Overland ParkResponded 4 days ago

   Hello Christy, We're thrilled to hear that you had an amazing experience at Houlihan's - Overland Park! Your kind words about our service and food are greatly appreciated. It's wonderful to know that our team's recommendations were helpful in making your visit special. We strive to provide the best for our guests and your feedback is a testament to that. We look forward to welcoming you back soon. Evan Deegan, Director of Operations
   

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2. N

   Nicki

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very nice dinner and our server Robert was wonderful.
   

   Houlihan's - Overland ParkResponded 6 days ago

   Thanks for the feedback, Nicki! We're thrilled to hear that you had a wonderful dinner at Houlihan's - Overland Park and that our team made your experience enjoyable. Your kind words are truly appreciated. We look forward to welcoming you back soon! Evan Deegan, Director of Operations
   

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3. C

   Cindy

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on January 13, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   I rated my overall experience 3 mainly due to the following: I had a lunch reservation, we arrived right at seating time, and probably half of the restaurant was open. The outside temperature was 18 degrees F. The host seated us right by the front door. It was super cold. The food was excellent, our server Amelia was very attentive and great, and had we not been seated at the coldest table in the restaurant, I would have given a 5 star rating.
   

   Houlihan's - Overland ParkResponded 6 days ago

   Thanks for the review, Cindy! We're thrilled to hear that you enjoyed your lunch and found our team to be attentive. We understand your concern about the temperature and appreciate your understanding. It's always our goal to provide the best environment for our guests. We're glad that you found the overall experience excellent and we're looking forward to your next visit. Thanks again for your feedback! Evan Deegan, Director of Operations
   

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4. C

   Carolyn

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience. Restaurant was busy but server was attentive. Got so much food. We took half of it home.
   

   Houlihan's - Overland ParkResponded 6 days ago

   Thanks for the feedback, Carolyn! We're thrilled to hear that you had a great experience at Houlihan's - Overland Park and enjoyed our food. We always strive to provide attentive service and generous portions, so we're glad to know we hit the mark for you. We appreciate your kind words and are delighted that you decided to take home some of your meal. We look forward to serving you again soon! Evan Deegan, Director of Operations
   

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5. D

   Diego

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and friends took me there to celebrate my 50th birthday. I really enjoyed the food and the service was amazing! The waitress even cut the birthday cake!
   

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6. M

   Melanie

   Denver

   1 review

   2.0

   1 review

   Dined on January 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I went as a party of 4 during Restaurant Week. I had made a reservation and indicated we were there for my birthday. The hostess scowled at me, the waitress never cracked a smile. We ordered an appetizer: the spinach dip with flatbread which was similar to giant shards of flavorless saltine crackers on a plate that took up half the table. Then came Course 1 followed quickly by Course 2. We obviously had zero room on the table and the servers just stood there holding the plates and staring at us while we tried to rearrange everything. The kitchen should have staggered the dishes’ timing and the servers should have been more aware. The tortilla chips that came with my fish tacos were oily and unsalted. The tacos were ok. We were there for hours and were offered one water refill and the waiter gave us half a glass. I had to ask him to take away some of our plates as we kept staring at the congealing dip and uneaten soups. There was no acknowledgment of my birthday or even a friendly thank you for coming in. Both the food and service were extremely disappointing.
   

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7. M

   Margaret

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   one dish came out cold but they fixed that - was busy
   

   Houlihan's - Overland ParkResponded today

   Thanks for visiting us, Margaret! We're glad to hear that you appreciated our service and found it busy. We apologize for the one dish being cold - that's definitely not the standard we aim for. We're happy to know that you appreciated the quick turnaround once we realized our mistake. We look forward to serving you again soon. Evan Deegan, Director of Operations
   

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8. R

   Robert

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very busy place, it was very hard to hear your name called for seating. The hostesses could have done a better job of announcing names. Server was excellent even though she was very busy. Food was very good.
   

   Houlihan's - Overland ParkResponded 6 days ago

   Thanks for visiting us, Robert! We're thrilled to hear that you enjoyed your meal and found our place busy. We apologize for the difficulty in hearing your name, and we appreciate your feedback on the hostess' announcement. We're always striving to improve and your input is invaluable. We're glad to hear that our server met your expectations, despite the busy evening. We hope to see you again soon! Evan Deegan, Director of Operations
   

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9. C

   Clifford

   VIP

   Kansas City

   11 reviews

   5.0

   11 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Excellent value for the 3 course meal.
   

   Houlihan's - Overland ParkResponded on January 5, 2025

   Hello Clifford, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and found it to be of excellent value. Your satisfaction is our top priority and your feedback is a testament to our efforts. We look forward to serving you again soon at Houlihan's - Overland Park. Evan Deegan Director of Operations
   

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10. L

    Leslee

    Kansas City

    6 reviews

    4.0

    6 reviews

    Dined on December 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Open Table just contacted me saying that we were not there. Do not understand how this happened . We were there and always enjoy your New Years menu and the price value. Please don’t change the options!!!! Food is excellent. Our 3rd New Years there - even though we had a reservation - always ask to sit in the bar area.
    

    Houlihan's - Overland ParkResponded on January 5, 2025

    Thanks for the review, Leslee! We're glad to hear that you enjoyed your New Year's Eve meal at Houlihan's - Overland Park. We apologize for the confusion regarding your reservation and the confusion with our system. We assure you that we're working on improving our communication to prevent such situations in the future. We're glad to hear that you still plan to visit us next year. We look forward to serving you again! Evan Deegan, Director of Operations
    

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