Houlihan's - Westlake

Commentaires sur le restaurant Houlihan's - Westlake de personnes qui y ont mangé. Selon des cotes récentes.

1. N

   Neil VIP

   Cleveland 15 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great dinner and service from when we walked in until we left.
   

   Houlihan's - WestlakeA répondu il y a 3 jours

   Hello Neil, We're thrilled to hear that you had a great dinner at Houlihan's - Westlake and enjoyed our service. We always strive to provide excellent service and it's wonderful to know that we hit the mark for you. We appreciate your high ratings and your kind words. We look forward to serving you again soon! Best, The Management Team
   

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2. T

   Tisha VIP

   Cleveland 5 commentaires

   5.0

   Y est allé le 28 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   First time here, very nice experience. Great food and customer service, will be back.
   

   Houlihan's - WestlakeA répondu il y a 7 jours

   Tisha thank you for taking the time to leave a five star review. I am glad you enjoyed your first experience at my location! I hope to see you again soon. Warm Regards, Jacob Nagy General Manager
   

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3. OT

   Client d'OpenTable

   Cleveland 4 commentaires

   5.0

   Y est allé le 27 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always good food and variety. Staff is always pleasant and attentive.
   

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4. T

   T

   Cleveland 2 commentaires

   1.0

   Y est allé le 23 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 1

   Absolutely horrible . The best thing about this place was the adorable sweet hostesses! The outside appeal was horrible so that should’ve told us all we needed to know. We experienced a long wait time at a restaurant before hand and this restaurant popped up nearby so we decided to take the reservation on OpenTable for nine at 7:30. Once we arrived, they did not indeed have a table available for us upon arrival so we had to wait a little over a half hour for another party to finish up before we could be seated. The indoor decor is literally horrible. I can’t even explain the very outdated and lime, green and orange walls. We were told we were gonna be seated in a private room with a fireplace when we got there it was literally the smallest room with an ancient electric fireplace hanging on the wall… we all started to laugh. The table was so wobbly we had to tear apart our coasters and play some underneath. We finally ordered drinks and my margarita tasted like strawberry syrup so I did not get another one. My old fashion was because they use those huge ice cubes and typical sugar cube like they typically use ! We proceeded to order appetizers we ordered the fried cheese and spicy avocado rolls and they were horrible lol the fried cheese wasn’t that bad but the dips to go with them were horrible and the spicy avocados were disgusting because the guacamole inside was hot so if you can imagine, warm, guacamole… So we didn’t eat those i’ll ordered our meals and long story short everybody’s meals for pretty bad. Our kids ordered chicken tenders and they came out and they were ginormous… My friend steak was literally the size of a puck resembled one also because it was overcooked… I’m just gonna say it was an awful experience and we will absolutely never be back and I don’t know how it’s open….
   

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5. B

   Bobby

   Cleveland 4 commentaires

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   I had an amazing dining experience at Houlihan’s! I ordered the fish and chips, and it was absolutely perfect—crispy, flavorful, and cooked to perfection. But what truly made our visit special was our waitress, Luz. She was outstanding—attentive, friendly, and made sure we had everything we needed. Her exceptional service added to an already great meal. I highly recommend Houlihan’s and will definitely be back. Five stars all the way!
   

   Houlihan's - WestlakeA répondu le 25 février 2025

   Bobby thank you for your kind words about our food and your server Luz. I am very happy to hear that you enjoyed yourself and I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

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6. R

   Robin

   Cleveland 1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent steak. Very tender and mouth watering. Service was good.
   

   Houlihan's - WestlakeA répondu le 20 février 2025

   Robin thank you for taking the time to leave a review. I am glad to hear that your steak was good. I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

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7. s

   sue VIP

   Cleveland 36 commentaires

   5.0

   Y est allé le 31 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Enjoyed a tasty dinner this past Friday. Their food is always well prepared and the service is great!
   

   Houlihan's - WestlakeA répondu le 5 février 2025

   sue thank you for taking the time to leave a five star review. I appreciate your kind words about the food and service at my location. I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

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8. H

   Holly

   Phoenix 2 commentaires

   5.0

   Y est allé le 25 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a good choice for lunch or dinner. The service and food are excellent
   

   Houlihan's - WestlakeA répondu le 28 janvier 2025

   Hey Holly, Thank you so much for your kind words! We're thrilled to hear that you always choose Houlihan's - Westlake for your dining needs. It's wonderful to know that our food and service met your expectations. We always strive to provide excellent service and delicious meals to our valued guests like you. We look forward to serving you again soon! Warm Regards, Jacob Nagy General Manager
   

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9. R

   Robert

   Cleveland 2 commentaires

   1.0

   Y est allé le 24 janvier 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 3
   4. Ambiance 1

   The table wasn’t ready when it was promised by the app by nearly half an hour. Odd interactions with the hostess and manager. Something was off with the order and the dessert. Manager comped part of the meal but we experienced too many uncomfortable moments to want to go back. Server tried really hard to overcome the mess ups.
   

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10. K

    Kim VIP

    Cleveland 12 commentaires

    3.0

    Y est allé le 24 janvier 2025

    1. Cote globale 3
    2. Nourriture 2
    3. Service 3
    4. Ambiance 4

    Usually we have really good meals, last night our party ordered steak meals, they were not cooked to temperature we requested (well came out rare) and the prime rib had good flavor but was COLD. Server spilled half of a drink on the floor, never cleaned up the spill or offered to give her a little more of the drink she ordered.
    

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