Humuhumunukunukuāpuaʻa

Review summary

1. J

   John

   Hawaii6 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. Everyone was so friendly and food and drinks were very yummy!
   

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2. OT

   OpenTable Diner

   Las Vegas1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal results from the first moment we walked into the starter ending with entree’s. The 12oz wagyu strip was beyond amazing coffee rubbed with demi glace was insane
   

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3. B

   Bridgett VIP

   New York City7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service great!! Place is very cool thatched hut vibe on the water- it’s surrounded by water - and there was a bit of a funky smell around our table. It wasn’t bad enough for me to move or leave so I let it go and enjoyed the food and cool vibe. It has a bar that is a fish tank with real fish in it- so cool-
   

   HumuhumunukunukuāpuaʻaResponded today

   Dear Bridgett, Thank you for your thoughtful review. We are pleased that you appreciated our exceptional service, distinctive ambiance, and impressive fish tank bar. Your understanding regarding the scent is also greatly appreciated, and it's terrific that it did not detract from your overall dining experience. We eagerly anticipate the opportunity to welcome you back for more delicious culinary offerings in the future.
   

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4. OT

   OpenTable Diner

   St. Louis1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Expensive. Food was not great. We got the tasting. I don’t recommend
   

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5. V

   Victoria VIP

   Hawaii2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Unfortunately, both the meal and the service were mediocre. I dined here for the first time in October and was very pleased with both the food and the service, so much so that I was talking about it being a runner up to Mama's Fish House for ambiance, flavor and quality. Our experience this time was like going out for a holiday meal, knowing what you expect is not going to match reality. We were seated next to a railing by a water feature of some sort. It was dark, so I'm not exactly sure what it was, but it was so loud we could barely hear ourselves talk. Our waitress seamed to be in a hurry to get us to order and finish, yet our food took plenty of time to come out. We asked for cocktails, which we found all but one to have very little flavor. Our entrees were bland, with the highlight being the sides of Brussel sprouts and potato au gratin. The server never asked if we wanted another beverage or wine with dinner. We had oysters, which were fine, and something else that I can't even remember. The server's assistants brought the food and I think our waitress stopped back by once we were already eating to check in. Desserts were also fine, it's hard to mess up mud pie. We arrived at 7:30 and by 9pm we were the last ones there, which could have been why our service was lacking. We saw the hostess close up the reservation system at 9pm on the dot and walk away. I felt like I was dining at a place where I wasn't really wanted, but was being served anyway. After paying $750 for five of us, with a couple sharing entrees due to size, not price, and one beverage each, I won't be back. My son said he felt like we were dining at a Pirates of The Caribbean themed restaurant at Disneyland. That sums up the overall feel. Knowing they can do better, I certainly hope they figure it out. Relying on those vacationing, who will only come once, is not the kind of restaurant they should be. A destination restaurant that guests looked forward to enjoying would be much better suited.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Victoria, Thank you for taking a moment to share your review with us. It was a pleasure having you dine with us. However, we regret that we fell short of expectations. This is certainly not the standard of service or offerings that we strive to provide, and your insight will be shared with our team and chef to ensure improvements are made swiftly. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
   

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6. L

   Lisa VIP

   San Francisco1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is delicious and service excellent but way overpriced. Cocktails are $25+ and entrees $60-$70+. Salads are more than the cocktails. Mama’s Fish House is a better value and I think that is expensive.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Lisa, We’re pleased you enjoyed our delicious food offerings and excellent service. Please know that we strive to provide a high-quality dining experience and appreciate your feedback as we strive to make the necessary adjustments and provide great culinary offerings at great value. Your input is important to us, and we look forward to welcoming you back in the future to change your perceptions.
   

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7. D

   Dana

   Hawaii6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful setting with friendly an attentive service. Felt the hostess was a little sassy. She asked if we had parking so she can validate and I asked even for valet and she said yes unless you want to pay $60…didnt feel like she needed to say that. How am I to know you do ordont have self parking? Nieve was our server and was lovely along with her server assistant. Price is high and would have liked a few more options on the menu, but overall enjoyed our time. Can't beat the setting.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Dana, We’re pleased you enjoyed the beautiful setting and attentive service from Nieve and her assistant! However, we regret that your interactions with the hostess didn’t come across as welcoming as it should have. Please know that your feedback on our value and menu variety is appreciated as we continue to improve and enhance the dining experience. Thank you for your review, and we hope to welcome you back very soon.
   

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8. R

   Randall

   Vancouver1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   We were very much Looking Forward to coming to Humuhumu The Food was Fabulous!, Volt our servers helper was Amazing and should be a server Unfortunately our server was not Good at all She was not friendly and she was rushed and stressed When your spending $700.00 for dinner you would hope your server wouldn't rush it and treat it like she does it everyday and it's no big deal These experiences are special for the guests
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Randall, Thank you for taking a moment to review your recent dining experience. We are pleased that you thoroughly enjoyed our culinary offerings. However, we sincerely apologize for falling short of providing memorable service all around. Rest assured, we will share your comments with our team to ensure improvements are made swiftly. It was a pleasure having you here, and we look forward to exceeding your expectations in the future.
   

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9. S

   Steve

   Hawaii3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals we had on our trip, ambience was out of this world and staff very very friendly
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Steve, It was wonderful having you dine with us recently, and we are pleased to be a highlight of your trip. Thank you for mentioning our refined atmosphere and the professionalism and dedication to service displayed by our team. Your kind words are greatly appreciated, and we hope you'll consider returning for another great dining experience in the future.
   

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10. L

    Longislandfoodie VIP

    New York City31 reviews

    4.0

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food. Incredible service. Great menu. But a little overpriced for the quality.
    

    HumuhumunukunukuāpuaʻaResponded 2 days ago

    Thank you for dining with us. It was a pleasure having you as our guest, and we appreciate you mentioning our team's dedication to professionalism and service. While we always strive to provide memorable culinary offerings, we apologize for any concerns regarding the quality. Your comments will be shared with our chef, and we hope to welcome you back for a truly exceptional dining experience in the future.
    

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