Hy's Steakhouse Vancouver

Review summary

1. OT

   OpenTable Diner

   VIP

   Orange County

   112 reviews

   5.0

   112 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best steak and Cesar salad I’ve ever had! Loved it
   

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2. L

   Lauren

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything at Hy’s was exceptional. Definitely coming back for future celebrations
   

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3. j

   jennifer

   VIP

   Baltimore

   9 reviews

   1.0

   9 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Steaks were ordered medium all returned rare. Sides adequate at best. Service inattentive. Appalled and astonished at the poor experience
   

   Hy's Steakhouse VancouverResponded 5 days ago

   Hi Jennifer, we're truly sorry to hear about your recent experience. It’s important to us that every guest enjoys their meal, and we appreciate your feedback. We'll address these concerns with our team to ensure improvements are made. Thank you for sharing your thoughts with us. yours sincerely, Chris Langridge General manager
   

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4. R

   Rachel

   VIP

   Vancouver

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The washroom is too dirty for a restaurant like this
   

   Hy's Steakhouse VancouverResponded 5 days ago

   Rachel, thank you for your feedback. We strive for cleanliness, and we’re sorry to hear about your experience. Your comments will be shared with our team to ensure we improve our washroom standards. We appreciate your insight and hope to provide a better experience next time. yours sincerely, Chris Langridge
   

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5. E

   Emma

   Vancouver

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I felt uncomfortable as soon as I walked into the restaurant. The lady at the welcoming desk didn’t smile or greet me, even though she clearly saw me. Her demeanor made me feel like I was an employee reporting to her, rather than a valued guest. I had to approach her and provide my name and reservation time, which felt unprofessional and unwelcoming. However, once we were seated, the experience improved significantly. The drink and food service was excellent, and everything else was delightful. It's unfortunate that the initial interaction left a negative impression, as the rest of the experience was genuinely enjoyable.
   

   Hy's Steakhouse VancouverResponded 5 days ago

   Emma, thank you for sharing your experience. We're glad to hear the service improved after your initial interaction, but we truly apologize for that first impression. Your feedback is invaluable, and we'll address this with our team to ensure every guest feels welcomed from the moment they arrive. yours sincerely, Chris Langridge
   

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6. C

   Cristina

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service. Food is tasty. Decor is nice. But place is loud
   

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7. J

   Joe

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a nice meal First, service was great. Everything is well attended. Very good services Atmosphere was pretty much a steakhouse high end type Most tables are celebrating birthday indeed and nice for dating Food Ok, the cheese bread is a must try The salad was also very very good The Wellington steak, well, very nicely cooked Just I don’t feel too comfortable with it as it looks too rare inside to me. However, the beef texture and taste is very top quality Last is dessert which is perfect I love the whole thing, just it won’t let me give a 5. Just not the right 5, may be 4.5 star? A bit more detailed on whole services including front desk greeting, the table is fully ready meaning the tools, folk knife etc is right position and symmetric. Don’t let customer feels it’s a rush putting together at start. But I would still highly recommended
   

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8. E

   Eric

   VIP

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time and it was delicious! Caesar salad and bone in rib steak was so so good! Karen who helped us tonight was fantastic! She’s a gem!!
   

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9. S

   Scott

   VIP

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Filet ala Hy’s was amazing. Mai tai drink was perfectly executed. OG atmosphere that I love.
   

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10. C

    Carlos

    VIP

    Mexico City

    6 reviews

    5.0

    6 reviews

    Dined on January 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente calidad en todos los ingredientes, muy buen servicio
    

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