Igloos at The Drake Oak Brook

Review summary

1. m

   mary

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The igloo set is is cozy and beautiful. The service was outstanding, great drinks and food.
   

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2. P

   Patti

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Did not care for the new menu, preferred the old menu
   

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3. S

   Shannon

   Chicago

   1 review

   1.0

   1 review

   Dined on December 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   This place was over priced and over rated. I ordered the lamb chops they came out tough. We were celebrating my daughters bday and was told the ran out of desserts. I had to ask for a refill of water 5 times waiter kept forgetting. Floors to igloo wet from rain no one tried to dry them. Lighting was dim heaters worked ok. I could’ve went to a steakhouse and didn’t less money for better quality food. I really think the cooks closed the kitchen early and didn’t want to make the desserts
   

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4. L

   Latanya

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was great. The ambiance was amazing; and the food was fantastic.
   

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5. D

   Donna

   VIP

   Chicago

   7 reviews

   4.0

   7 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Second visit this year and was better than the first. Biggest complaint was the blaring hip hop music coming from one speaker outside our igloo. Couldn’t be changed they said. Let’s just say Grandma didn’t appreciate the music or noise level. Still think menus in the past were better than what COA was offering.
   

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6. M

   Marlena

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An amazing experience with wonderful service! The igloo, drinks and food were exceptional.
   

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7. s

   suzanne

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on December 26, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 2

   They could of decorated the igloos more, table as well, was just a banquet table and a chandelier, where was the fire pit tables? Ive been to many others with couches etc, wont do this again with just a white circle table
   

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8. D

   Dior

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Really fun experience- truly feels like private dining. They played festive music and there were two space heaters so was plenty warm. Recommend for a fun winter night out w friends- plus the food was excellent!
   

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9. G

   Gail

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on December 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We’ve dined at the igloos a few times, the Drake is a beautiful venue and the igloos themselves are charming. I have no issue with the 20% service fee, the wait staff run between the indoor restaurant kitchen and the igloos outside - hard work. This year the menu changed to Coa, which I didn’t know that until I arrived that evening for my dinner reservation. The food was fine (tapas/spanish) but not what I was expecting and probably would not have booked knowing the menu changes.
   

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10. D

    Donna

    VIP

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on December 14, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2

    Having gone to the Igloos at the Drake for a number of years, we were very disappointed. There was a definite change in the quality of menu selections, size of igloos and overall experience since it changed to the Coa restaurant. No side dish selections for several of the meat dinner options, which is odd. We didn’t care for the appetizer options and the paella for a guest came out 10 minutes before the rest of our party received their dinner. We will need to rethink this tradition next year and recommending others to go.
    

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