III Palms

Review summary

1. J

   Jessica

   East Texas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food & drinks were delicious! The restaurant was beautiful and our waiter was fantastic. It was the perfect choice for our 15th wedding anniversary.
   

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2. L

   Latreese

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The base restaurant was fine, hostesses were nice, seating was comfortable, noise levels were moderate. Sadly the only thing that had any flavor was the potatoes. The tomahawk was very bland and when I asked what was in the cowboy butter the server did not know. Due to the main dish being so underwhelming we will not become regulars or potentially even return.
   

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3. J

   James

   Greater Boston

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We were very disappointed. We have been here three times. Two of our 3 visits were plagued by poor service and mediocre dishes. My husband’s steak was dry and overdone. We had the seafood tower; the lobster, crabs and shrimp were waterlogged as if they had been sitting in water all day. Our meal took 3 hours due to the kitchen and poor service. We had ordered dessert but cancelled it because we were so frustrated. We will probably try it again because the atmosphere is so pleasing but these issues need to be addressed. The restaurant seems to have problems with holidays and overly large crowds
   

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4. C

   Cody

   VIP

   East Texas

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great as always. Our server did a great job.
   

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5. G

   Gayla

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   This was our first visit to III Palms. The waitress was exceptional and main reason we gave overall three stars. We felt we were in an afterthought situation. We were placed in a seperate room seperate from restaurant. Tables were plastic covered by white linen. Chairs looked nice but very uncomfortable. It was very loud and hard to have a conversation. Music was nice but after the room filled you couldn’t hear it anymore. We were very cold. The heater above table was on but only felt by people on the other end of our table. Sea Bass was cold in the center and when they brought it back it was the right temperature but was still rubbery. My wife had the Palms Chicken and she liked it a lot. However, we were very disappointed that we spent that much money. We were hoping for better experience since we can only do something like this once a year.
   

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6. J

   Jim

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd visit in 7 days. Busy NYE but still maintained consistent food quality and service . Great experience and will definitely return soon. Special thanks to hostess for providing us a great booth!
   

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7. P

   Pat

   East Texas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional! Food, service, decor . All exceptional!
   

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8. OT

   OpenTable Diner

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always have a great experience here. Our waiter Jay was wonderful!
   

   III PalmsResponded 3 days ago

   Hello Anonymous, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again.
   

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9. M

   Morgan

   Dallas

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food, service, and staff was over the top! I highly recommend starting with a French 75 and the crispy rice and tuna. We both ended up getting the filet and it was cooked perfectly, flavor was nice, no sauce needed. Our waitress, Shelby, was outstanding and made sure our experience was the best it could be. Will definitely be going back soon!
   

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10. p

    pamela

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing staff and the food was top notch! We will definitely be back!
    

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