Il Fornaio - Burlingame

Review summary

1. s

   stan

   VIP

   San Francisco

   185 reviews

   5.0

   185 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A very good value for quality food. Don’t miss the gelato, outstanding.
   

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2. W

   William

   VIP

   Central Coast

   120 reviews

   5.0

   120 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great menu and our server was excellent and very knowledgeable. Will go back.
   

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3. V

   VIOLET

   VIP

   San Francisco

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Saturday night after Valentine's Day and the restaurant was busy! As always, Alex made excellent cocktails! The meal was delicious! Our go to restaurant in Burlingame. Love their Happy Hour!
   

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4. L

   Lexy

   VIP

   Las Vegas

   20 reviews

   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I love this place And I come here often. I feel that THEY WERE SLAMMED SO it affected these things. Food came out cold. The waitress took forever to order Being drinks , dessert menus and check. I feel like had they not been so busy this wouldn’t have been the case. They told us to be out by 90 minutes. We tried to follow the time frame for the table use but when you don’t get to order on time or get the food fast how could we not have ran over.
   

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5. K

   Kimberly

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were amazing. A lovely evening. Thank you!
   

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6. C

   Cynthia

   San Francisco

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It could have been that it was Valentine’s night but things did not go well from the time we checked it for our 5:30 reservation. Hostess could not locate my reservation even though I showed her my confirmation on my phone and I had received a phone call a week prior directly from the restaurant confirming my date and time. They did sit us at a small table but I guessed that these several tables were added on just for the evening. Twice dishes were brought to our table that was not meant for us. Similar situation happened to the table next to us. It was apparent that servers were not made aware of the added tables and brought dishes to tables that was numbered and memorized prior to the evening event. Salad and soup was tasty and well presented but both our main dishes (mushroom tagliatelle and lasagna) were severely lacking in presentation and taste. The tagliatelle dish looked bland with just the pasta on the bottom and a bunch of mushrooms in sauce ladled on top. You could smell the truffles but no other taste in my mouth - no herb, no garlic , no salt. I My husband’s lasagna was mushy and overcooked, tasted very starchy and pasty. We ended u packing it home to repurpose with more flavor. Not sure if I can repair the lasagna since the nodules were already so mushy. The server who took our order was attentive and st least got our wines to us correctly. Person bringing the dishes was totally confused by the table numbers! At the end of the night when we’re done and ready to go, person brought plates and bread to our table! It was totally meant for the table next to us!!
   

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7. DM

   DaveM

   San Francisco

   19 reviews

   5.0

   19 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This establishment never fails to deliver an enjoyable dining experience.
   

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8. a

   anne-marie

   San Francisco

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, as was every bit of our lunch experience.
   

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9. P

   Philip

   VIP

   San Francisco

   30 reviews

   4.0

   30 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service is not great. Server was too busy due to limited staff.
   

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10. R

    Robert

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on February 9, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2

    Our recent experience here was disappointing. The food was good but not excellent as expected. Our appetizer of calamari was late and arrived cool approaching cold. We never got the lobster bisque that was ordered. Our main dishes arrived after a 40 minute wait. The waiters seemed in short supply and our main waiter came to our table only three times in 1.5 hours. And the support staff was no better. I am being generous in my rating by the way.
    

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