Incanto

Incanto reviews from people who’ve dined at this restaurant. Based on recent rating.

1. F

   Fredy

   Austin1 review

   3.0

   Dined on March 28, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We visited Incato during happy hour, hoping for a nice evening, but the experience was really disappointing. The restaurant was clearly short-staffed — it took about an hour just to get our first (and only) drink, even though we arrived in time for happy hour. Because of the long wait, we didn’t get a chance to order another before happy hour ended. Our pizza order was never put in due to a system error, and we ended up waiting about 1.5 hours before we were even told. The drinks were just okay, but the bar area was warm and had gnats, which made it uncomfortable. It’s worth noting that none of this seemed to be the bartender’s fault — she was clearly overwhelmed, trying to cover the entire bar and wait tables because other staff showed up late or not at all. Unfortunately, once we did get our pizza, it ended up making me sick, and my partner and I had to end our night early. We were really looking forward to this place, but between the delays, the atmosphere, and the food issues, it just wasn’t a good experience.
   

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2. J

   Jessica VIP

   Houston3 reviews

   3.0

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Still working out the kinks. Under staffed the night we went. One bar tender and one bar back for 45 seats available. The drinks were good once we got them, but they are overpriced IMO.
   

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3. OT

   OpenTable Diner

   Washington DC4 reviews

   5.0

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great place! The cocktail menu was amazing and the food was super tasty. We will be back for sure.
   

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4. A

   Andrea

   Houston37 reviews

   4.0

   Dined on October 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Not packed on a Thursday, not sure why as HH is 1/2 off drinks! Great inventive list of mixed drinks. Great girl dinner with Truffle popcorn and cheese plates. Staff is knowledgeable and helpful. Parking is limited, so be prepared to uber or to park on side streets.
   

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5. S

   Sergio

   New York City4 reviews

   5.0

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the few spots in the Heights where the visual appeal and ambiance of the place match the quality of the drinks. Staff are great, and valet service is a plus.
   

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6. OT

   OpenTable Diner VIP

   Kansas City5 reviews

   2.0

   Dined on April 27, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Really poor quality food… charcuterie looked like it was from Walmart with Kroger pickles. Had to flag down service while sitting outside. We asked for dirty martinis and the waitress did not even ask what kind of vodka/gin we wanted… this is a fake cocktail lounge. If they want to be a dive bar then they should just be a dive bar.
   

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7. OT

   OpenTable Diner

   Tampa1 review

   5.0

   Dined on March 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service and wonderful food! We will definitely be back!
   

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8. CL

   CLAUDIAA VIP

   Houston9 reviews

   3.0

   Dined on February 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We arrived at 5:45 and didn't get our drinks until 6:10. Only one server working inside and the patio for about 10-15 tables. Eventually, another server arrived. The staff is friendly so I didn't give an overall poor rating for service. The issue with food is we ordered the Estate pizza with peaches and again, they subbed pears for peaches. They don't follow their own menu, but food is delicious. Decor is beautiful and artsy. Music was a bit loud because my husband and I had to lean into each other to hold a conversation. After all this, I will return because happy hour deals(1/2 off cocktails) is worth it. My previous visit, we had good service. They just need more staff during happy hour!
   

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9. NF

   NicoleF

   New York City1 review

   5.0

   Dined on February 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting. Amazing drinks. Friendly service.
   

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10. LC

    LaurenC

    Houston6 reviews

    1.0

    Dined on January 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 4

    Tartare and Ceviche were awful and they were “switching out wines” so they only had like 2-3 to choose from and the waitstaff didn’t know anything about them.
    

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