Isabelle's

Review summary

1. G

   Georgina

   Dublin

   8 reviews

   4.0

   8 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely place, great staff, nice food, bit pricey though.
   

   Isabelle'sResponded 2 days ago

   Hi Georgina, Thank you for taking the time to review Isabelle's restaurant, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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2. N

   Nyamjav

   Dublin

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   I had a few time dining experience in Isabella and all time it was a great service and food. Unfortunately this time the service of waitress is horrible and she actually throws the menu and menu that she provided was all over sauce on it. I told her it was dirty and she wiped with her bare hand in front of me and gave back. it was hard to order things because waitress are never look at us. I know it was busy time in Christmas still very disappointed.I believe that Isabella is one of best restaurant in Dublin in my experience.Food was still delicious as usual.
   

   Isabelle'sResponded 2 days ago

   Hi Nyamjav, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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3. J

   Justin

   Dublin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was in isabelles several times years ago and found it a very hit or miss experience. No longer in steohens day when you'd expect it to be not great they were fabulous. Food and service 5 star all around.
   

   Isabelle'sResponded 3 days ago

   Hi Justin, Thank you for taking the time to review Isabelle's restaurant, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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4. L

   Lorna

   Berlin

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We booked a table for Christmas Eve this year. Unfortunately it’ll be our first and last time. Waited at the entrance for over 10 mins to be seated. Food quality just didn’t meet the price point. Several staff served us and were doing their best but service was below par took approx 55 mins to receive our starter. The set menu wasn’t explained and the whole experience seems a bit frazzled, appreciate it was Christmas Eve but given the high price point I would expect a decent level of service and a more rounded food offering. Lots of full plates went back to the kitchen from what we observed, especially for the salmon starter.
   

   Isabelle'sResponded 3 days ago

   Hi Lorna, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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5. M

   Marti

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   The service was ridiculously slow. We waited an hour between courses.
   

   Isabelle'sResponded 3 days ago

   Hi Marti, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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6. L

   Lynn

   Dublin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really happy, great for a family of 5 with two teenagers
   

   Isabelle'sResponded 3 days ago

   Hi Lynn, Thank you for taking the time to review Isabelle's restaurant, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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7. B

   Brian

   Waterford

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Lovely restaurant in a super location. Friendly staff but very mediocre food.
   

   Isabelle'sResponded 3 days ago

   Hi Brian, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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8. M

   Maeve

   London

   1 review

   1.0

   1 review

   Dined on December 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 4

   We booked a table for 3pm on 22nd December for 5 people. We had assumed that we would be eating from the Christmas set lunch menu that was advertised online. Instead we were given the brunch menu which stated that it was served 10-3. I assumed that this was a mistake and asked for the lunch menu. I was informed that the brunch menu was continuing until 5pm. This was never communicated to us prior and the menu also stated that brunch would finish at 3pm yet despite this we were still served the brunch menu. I find it incredulous that you would continue to serve porridge and egg dishes until 5pm Christmas week. We were very disappointed to not be eating off the Christmas set menu and the only viable or realistic options for us on the brunch menu were pizzas and two burger options. From what we could see this is what everyone around us was ordering too. For next year we would ask that you reconsider the timing of your menus and also to communicate to diners regarding what menu they will be eating off prior to their dining experience.
   

   Isabelle'sResponded 3 days ago

   Hi Therese, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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9. T

   Therese

   Dublin

   1 review

   1.0

   1 review

   Dined on December 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Traditional I have been bring my Granddaughter here for her Birthday for years as its her favourite restaurant. So disappointed overall standard was very poor. Under staffed which then reflected on the service. I did not say anything to staff as I didn't want to create a scene on my Grandaughter's Birthday. However half the food went uneaten & staff passed on comment. Won't be returning.
   

   Isabelle'sResponded 3 days ago

   Hi Therese, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our service did not meet your expectations during your visit. We would greatly appreciate it if you could share more details about your experience by emailing us at manager@isabelles.ie. Your feedback is invaluable, and we are committed to taking the necessary steps to ensure such issues do not occur again. Warm regards, The Isabelle’s Team
   

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10. h

    hazel

    Dublin

    1 review

    5.0

    1 review

    Dined on December 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Service and food were amazing as always. There was a little bit if a chill in the room, that would be my only negative comment
    

    Isabelle'sResponded 3 days ago

    Hi Hazel, Thank you for taking the time to review Isabelle's restaurant, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
    

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