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ITZAM, SOLIDARIDAD, Playa del Carmen, ROO

ITZAM

4.7
4.7
37 Reviews
Mex$310 to Mex$500
Traditional Mexican

Make a reservation

2 people
7:00 p.m.
Booked 7 times today
  • Great for brunch
  • Fancy
  • Good for groups
The intoxicating smell of freshly made tortillas and fire-roasted corn, being made throughout the day on the life-size wood-fired comal, welcomes diners into Itzam. Inspired by Mayan tradition but with a contemporary approach, Itzam’s menu is conscientiously focused on local products that are both sustainable and organic. Community and convivial experience are encouraged through sharing plates, enticing guests to experience an abundance of unexpected flavors.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    Mex$310 to Mex$500
  • Cuisines
    Traditional Mexican, Mediterranean, Mexican
  • Hours of Operation
    Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    984 122 4033
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Carlos Segura
  • Neighbourhood
    Playa del Carmen / Riviera Maya
  • Cross Street
    Complejo Kanai
  • Parking details
    Valet
  • Entertainment
    Enjoy a specially curated DJ set where Mexico's culture meets the cosmopolite world of Miami, Milán and Latin América. Live music on special occasions, inquire with the restaurant reservation team.
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wi-Fi available, Wine

What 37 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7
4.7 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.7Ambience
  • 4.3Value

NoiseModerate

37 Reviews
  1. coco

    New York City

    17 reviews

    vip
    2.0

    17 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    Extremely slow service, all tables were not happy. Disappointing considering that the food is good and the place is beautiful. However when you get an appetizer an hour after sitting, and not one server in site (although there are many that just seem to be running around) to ask about the actual meal two hours into it and maybe get another drink, the experience is one that leaves you with a sour taste.

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  2. Vicki

    Toronto

    1 review

    5.0

    1 review

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was spectacular! Our server Louis was outstanding!

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  3. Spencer

    Las Vegas

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything about this restaurant was magnificent except for a very boisterous crowd that enjoyed talking at the top of their lungs but other than that, it was fantastic.

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  4. Vanessa

    New York City

    1 review

    1.0

    1 review

    Dined on September 21, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was not good. We all left very disappointment with the overall experience and spent so much money for a very bad food.

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  5. NoeBee

    London

    58 reviews

    vip
    5.0

    58 reviews

    Dined on May 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of our best meals in the area. A wonderful mix of Mexican inspired cuisine. Portion sizes were good - easily sharable for both the appetizers and main courses. Wonderful ambiance as well. Get there at six to enjoy late afternoon light and sunset - you will not be rushed. But be clear about the table location you want (outdoor or indoor) when you book to avoid disappointment. Would return!

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  6. OpenTable Diner

    Chicago

    2 reviews

    vip
    5.0

    2 reviews

    Dined on May 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great! Even items that sounded too exotic had amazing flavors.

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  7. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on April 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    El restaurante es increíble, a cargo de nuestro servicio estuvo Juan, un excelente anfitrión, con nosotros tuvo acercamiento Paola la Gerente del restaurante, la cual muy amablemente convivió con nosotros, La comida, bebidas, todo delicioso, Fue una excelente experiencia.

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  8. MKC27

    Mexico City

    70 reviews

    vip
    4.0

    70 reviews

    Dined on March 26, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Good food! Not every dish was great! Service was good! Prices Overrated!

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  9. DrAM

    New York City

    38 reviews

    5.0

    38 reviews

    Dined on February 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Didn’t know what to expect and we enjoyed it that much as we are going back again this week. We spoke to the chef who takes great pride in his restaurant. He won’t disappoint

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  10. LisaL

    Greater Boston

    48 reviews

    vip
    3.0

    48 reviews

    Dined on January 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Not as good as the other restaurants at the St Regis but just as expensive. So that wasn’t ideal. Good was good and of course the restaurant was pretty inside with a beautiful view just not great food.

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FAQs

ITZAM is rated 4.7 stars by 37 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 7 times today
Google Map for ITZAM

CARRETERA FEDERAL 307 CANCÚN - TULUM, Km 302 - 340, LOTE 013, MANZANA 02, REGIÓN 04, SOLIDARIDAD, Playa del Carmen, ROO 77730

Dining areas

Additional information

  • Cross Street
    Complejo Kanai
  • Neighbourhood
    Playa del Carmen / Riviera Maya
  • Hours of Operation
    Dinner Daily 6:00 pm–11:00 pm
  • Price
    Mex$310 to Mex$500
  • Cuisines
    Traditional Mexican, Mediterranean, Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Carlos Segura
  • Entertainment
    Enjoy a specially curated DJ set where Mexico's culture meets the cosmopolite world of Miami, Milán and Latin América. Live music on special occasions, inquire with the restaurant reservation team.
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Wheelchair Access, Wi-Fi available, Wine
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