Jack Binion's Steak House - Horseshoe Council Bluffs

Review summary

1. J

   JODI

   Des Moines

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tried the fall salad - excellent! Lobster bisque- delicious! Caramel apple drink - yummy. Hubby had ribeye and hashbrowns (could have fed 5 people). Service was excellent. Atmosphere- gorgeous.
   

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2. R

   Robert

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Although very friendly, service was very slow. It was not crowded at all, with several open tables. Cowboy ribeye was undercooked. Asked for medium and it was more medium rare. I think they forgot the seasoning as the only flavor you could taste is that of meat on a grill. The Ceasers salad was bland and could not taste the dressing. The crab cakes were good as was the sea bass. Overall, I would return but sample other menu items.
   

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3. m

   melissa

   Baton Rouge

   10 reviews

   vip
   2.0

   10 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Ordered the cowboy ribeye medium rare. The entire steak was super bloody, no seasoning and full of fat. Will never order there again. Sent back the steak for additional cooking at the waitresses suggestion and it never went back on the grill. Also ordered the garlic asparagus, but it had so many cloves of garlic on it it would have kept vampires away for 5 years!
   

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4. K

   Karla

   Oklahoma City

   4 reviews

   5.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was excellent. Food was wonderful. Will definitely be back.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 9, 2024

   Hi Karla, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. It's always a pleasure to know that our efforts to provide excellent service and delicious meals are appreciated by our guests. We're excited to welcome you back to Jack Binion's Steak House - Horseshoe Council Bluffs. Best wishes, The Management Team
   

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5. L

   Laura

   Omaha

   3 reviews

   5.0

   3 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks The meal and service were great! Drink very pricey!
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 1, 2024

   Hi Laura, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our steak and found our service to be great. We understand your concern about the pricing. We aim to provide the best quality food and service, and we believe our prices reflect that. We hope to see you again soon! Best, The Management Team
   

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6. D

   Dennis

   Omaha

   5 reviews

   5.0

   5 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Angel was our server and did an excellent job explaining what was available and always checked on us to see if we needed anything . We enjoyed our conversation with her and the food was excellent ! Both of us ordered the beer battered shrimp which is wonderful ! Also we were celebrating our anniversary, and we were to full for dessert . But Angel said she had something to bring … Here she came with a scoop of ice cream with a candle ! How thoughtful and thank you Angel !
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on October 26, 2024

   Hey Dennis, We're absolutely thrilled to hear about your fantastic experience at Jack Binion's Steak House - Horseshoe Council Bluffs! It's great to know that our team made your visit enjoyable and that you enjoyed our beer battered shrimp. We're also glad that you chose to celebrate your special day with us and that our team made the effort to surprise you with the ice cream with a candle. We strive to make every occasion memorable and your kind words truly mean a lot to us. Thank you for your kind words and we look forward to serving you again soon! Best Regards, The Management Team
   

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7. J

   James

   Las Vegas

   33 reviews

   vip
   2.0

   33 reviews

   Dined on October 12, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Terrible service tonight, long wait due to staffing problems.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on October 13, 2024

   Hey James, we're really sorry to hear about your recent experience at Jack Binion's Steak House - Horseshoe Council Bluffs. It's certainly not the standard we aim for. We understand how frustrating long waits can be, especially when our staff is stretched thin. We appreciate your patience and understanding. We'll do our best to address the issue immediately. We hope you'll give us another chance to provide you with the quality service you expect from us. Best, The Management Team
   

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8. K

   Kerrye

   San Antonio

   12 reviews

   5.0

   12 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, Jack Binion’s was spectacular! We were celebrating our 41 Anniversary so we’ were seated in a booth. These booths are very comfortable and spacious! Our waiter, Matthew, was wonderful! Very friendly and attentive. He recommended items and knowledgeable. We had the filets - my husband had crabcake and I had sautéed shrimp .( which I highly recommend) that were cooked to perfection as to how we ordered! We had the garlic mashed potatoes and grilled asparagus. Everything was delicious and the portions were large so we actually had too much food! Next time we will only order one side. The whole evening was great! Will continue to come back and recommend!
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on September 25, 2024

   Hello Kerrye, Thank you for choosing Jack Binion's Steak House - Horseshoe Council Bluffs to celebrate your 41st anniversary! We're thrilled to hear that you enjoyed your dining experience and found our booth comfortable and spacious. It's great to know that our service was able to make your evening special. We're glad you enjoyed the filets, crab cake, garlic mashed potatoes, grilled asparagus, and the side selection. We look forward to welcoming you back for another wonderful dining experience! Warm regards, The Management Team
   

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9. B

   Brent

   Las Vegas

   15 reviews

   vip
   5.0

   15 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend the scallops and the Prime Ribeye. Prepared perfectly. Great service from accommodating front desk to Jeff providing perfect drink and meal service.
   

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   Jack Binion's Steak House - Horseshoe Council BluffsResponded on September 25, 2024

   Hey Brent, We're absolutely thrilled to hear that you had such a fantastic experience at Jack Binion's Steak House - Horseshoe Council Bluffs! It's great to know that you enjoyed our Scallops and Prime Ribeye, and found our service to be top-notch. Your kind words truly mean a lot to us. We always aim to provide the best service, and it's wonderful to hear when we've succeeded. Thank you for recommending us, we hope to serve you again soon! Best, The Management Team
   

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10. R

    Richard

    Omaha

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous food and service. I always get the Prime Rib perfect every time.
    

    Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 9, 2024

    Thanks for the review, Richard! We're thrilled to hear that you enjoyed your experience at Jack Binion's Steak House - Horseshoe Council Bluffs. It's great to know that our Prime Rib is always a hit! We strive to provide excellent food and service, and your feedback tells us we're on the right track. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team
    

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