Jackson's Bistro Bar & Sushi

Review summary

1. D

   Derek

   Tampa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fast and considerate and the food was absolutely fantastic. All around excellent experience.
   

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2. S

   Stephanie

   Las Vegas

   16 reviews

   vip
   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was outstanding! Kimchi fried rice is yummy!!! Nice place with good food!
   

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3. B

   Brook

   Tampa

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food and view was wonderful and came out in a timely manner. Server was horrible. He couldn’t remember any of our orders even though it appeared he wrote them all down. He came back several times to have us repeat what we ordered. Never had an experience like that before at this restaurant. We love this place and will continue to come back for the food and drinks
   

   Jackson's Bistro Bar & SushiResponded 2 days ago

   This is unacceptable. I will reach out to you privately to discuss further. We apologize.
   

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4. K

   Kim

   San Francisco

   1 review

   4.0

   1 review

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We love going to Jackson’s! As locals, it is one of our favorite spots. Outside dining is always enjoyable. Unfortunately on this visit the band was so loud we could not even have a conversation. We even moved a few tables away and it was simply too loud.
   

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5. M

   Marcelo

   Tampa

   10 reviews

   5.0

   10 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner, service was really good, and food was amazing, I was happy to see real vegan options.
   

   Jackson's Bistro Bar & SushiResponded on November 11, 2024

   We're thrilled to hear that you enjoyed your dinner at Jackson's Bistro Bar & Sushi. It's great to know that our vegan options were appealing and that our service met your expectations. Thank you for choosing us and for your positive review. We look forward to serving you again soon!
   

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6. O

   Olga

   Seattle

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   We made a reservation in advance. The location is beautiful , especially if you sit outside. After we were seated the server showed up after 15 minutes, another 15 minutes to get the drinks. Appetizers and main dishes came at the same time. So there was no point to order appetizers. Terrible cocktails , especially espresso martini, just black tasteless cheap coffee and no alcohol . Bad experience overall . The server was kind and apologized all the time. Probably poor management and lack of personnel.
   

   Jackson's Bistro Bar & SushiResponded on November 11, 2024

   Hello Olga, it is discouraging to say the least that all of this took place. There is no excuse for this to happen, but I assure you it is not for the reason you put in your review. I will be sending you a private message so we can discuss further.
   

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7. E

   Eugene

   Tampa

   4 reviews

   1.0

   4 reviews

   Dined on November 4, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   I have been coming here for years now. Greatly saddened and disappointed with the service and food last night. This has been a routine spot for my family and I, and this far has been amazing 5 stars across the board. But the lack of attentiveness was unbelievable. The entire restaurant was not busy so we did not understand. The food was simply just okay and some things just was not good. It truly was disappointing, because we brought two new customers with us, and it made it seem like we over hyped this restaurant which was disheartening. Because our past experiences were so good. But we are sad to say last night will truly be our last visit. Sorry Jackson’s but that was a horrible experience.
   

   Jackson's Bistro Bar & SushiResponded on November 8, 2024

   Eugene, I cannot apologize enough for how your evening went. I am glad that all your other events have been so great to know that this is not the norm. I will be messaging you privately so we can discuss this further.
   

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8. OT

   OpenTable Diner

   Kansas City

   1 review

   5.0

   1 review

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was there for a birthday dinner for myself, and the service was absolutely fantastic! Our server was respectful and very polite. I’ve been here twice, but this dinner party here was top tier and I appreciate the experience and the effort that this restaurant gives! yall are awesome! Keep it up!
   

   Jackson's Bistro Bar & SushiResponded on November 8, 2024

   Thanks for the feedback! We're thrilled to hear that you had a fantastic birthday dinner at Jackson's Bistro Bar & Sushi. It's great to know that our service met your expectations and that you appreciated the effort we put into providing a top-tier experience. We're glad you felt it was top-tier and we look forward to your next visit. Cheers!
   

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9. OT

   OpenTable Diner

   Louisville

   25 reviews

   vip
   5.0

   25 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quality food ! Good menu selection Genuine and good prices
   

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   Jackson's Bistro Bar & SushiResponded on October 28, 2024

   Thank you for your wonderful review! We are thrilled to hear that you enjoyed our food and found our menu selection to your liking. We appreciate your kind words and look forward to serving you again.
   

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10. H

    Hogan

    Tampa

    16 reviews

    5.0

    16 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    My daughter was visiting from out of town and my son came home from school so we went out for a nice dinner. All of our food dishes were prepared perfectly. The service was excellent. Maybe the thing I like most about Jackson’s is the value. Really great food and service that does not break the bank.
    

    Jackson's Bistro Bar & SushiResponded on October 28, 2024

    Thanks for visiting us, Hogan! We're thrilled to hear that you and your family enjoyed your dining experience at Jackson's Bistro Bar & Sushi. It's wonderful to know that our team was able to prepare your dishes perfectly and that you appreciated our service. We're also glad you found value in our offerings. We look forward to welcoming you and your family back for another great meal soon.
    

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