Jade Eatery and Lounge Long Island

Review summary

1. AP

   ArethaP VIP

   New York City12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food in a lively fun setting Great cocktails
   

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2. OT

   OpenTable Diner

   New York City3 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was below average and their scallop sashimi could not be served because “it was bad, still frozen” - GROSS! Service was slow and the sushi was over priced for mediocre options. Kani was definitely not real crab, seemed like it was the kind you buy in a bag at the supermarket. And the hot sake was not hot, maybe luke warm. Ambiance was very nice though, coy pond was a very cool touch. Won’t be going back and won’t recommend.
   

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3. R

   RACHEL

   New York City15 reviews

   1.0

   Dined on February 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   The place is absolutely stunning however the food is not good. The Rock shrimp tempura was over cooked and had an extremely thick coating of tempura, the tuna tartar was this weird mixture of tempura flakes mashed up with some kind of fish (even though the pic on the menu looks like a normal tuna tartar -red in color etc) & the crispy rice was just straight gross and inedible- Wrong in texture and so extremely sticky it felt like I was chewing on caramel that kept sticking to my teeth. My guest and I left shortly after trying the few items and all of them being disappointing.
   

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4. C

   Charlene

   New York City2 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 2

   Been to the Queens location in Forest Hills. Loved the food, vibes and ambience. We decided to go to this location for Valentine’s Day since parking would be better. However it wasn’t so great. Yes, the food was good and drinks were also great. Service was also fast. However for vibes and ambience we will give a 2/10. Felt like a mall restaurant…DJ’s music felt like it downgraded the place. Vertical blinds on window are tacky. Did not feel like a classy date night spot. More like family/lunch spot or to have a casual dinner. Oh and they also charged $31 gratuity automatically. Go to the Forest Hills location if you’re big on ambience and overall vibes, which we are. But if you’re looking for casual dinner and good food then go for it!
   

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5. J

   Jessenia

   New York City2 reviews

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Wonderful Turnaround at Jade Eatery I wanted to take a moment to follow up on my previous review of Jade Eatery. After sharing my experience, the owner reached out to me directly and was extremely apologetic. He assured me that the level of service I encountered was not the standard they strive for, and he kindly invited us back to give the Hicksville location another try. I’m so glad we did! The difference was night and day. Our server, Pemma, was gracious, knowledgeable, and made excellent recommendations. Every suggestion she made was spot on, and her attentive service made the meal even more enjoyable. Our experience this time exceeded our expectations. The lychee martinis were perfect, the chicken teriyaki wings were some of the best we’ve ever had anywhere, and the sushi presentation was lovely. To top it off, the desserts were wonderful and provided the perfect end to a fantastic meal. We’re happy to say that Jade Eatery will now be on our list as a go-to place, and we’re excited to return again soon. We also can’t wait for their third location to open in Port Washington! Thank you to the owner and team for turning things around and showing us what Jade Eatery is truly about. Looking forward to many more visits!
   

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6. D

   Dion

   New York City1 review

   1.0

   Dined on February 7, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Booked a reservation which should last 90 minutes. Barely one hour in, I’m not sure why the hosts tells my wife and I if we can please get up there are others waiting to be seated - mind you this was a Friday evening at around 7:15 PM which the place was not packed, there were other seats. We kindly got up and left.
   

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7. S

   Salome

   New York City2 reviews

   2.0

   Dined on February 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   We ordered two different chicken orders and they both had no flavor. Salmon tartar was the best.
   

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8. T

   Tomika

   Las Vegas5 reviews

   5.0

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good. I did not like the fact that happy hour specials were only offered at the bar area. I also didn’t like the $20 per person reservation hold for this establishment on your site. The food and service were good though.
   

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9. K

   Kanhaiya

   New York City1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time, service was amazing and quick, the family had a great time with no complaints. Prices where worth the food. Will recommend and will definitely go again
   

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10. R

    Robert

    New York City6 reviews

    5.0

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First time at this restaurant, and it was an extremely enjoyable experience. The service was prompt, very friendly and gave delicious details of the various menu options. There is a full bar with sports on multiple TVs, at both ends of the restaurant. The food was quickly prepared. The presentation was beautiful and the meal was delicious. The ambiance was pleasing and in the center of the dining area is a large rectangular coy pond. This unique feature was both interesting and calming after the hectic pace of the holiday season. We could talk and be understood at a normal volume and tone. Overall, we had a great meal, enjoyed the ambiance and attention paid by staff, servers and chef. We will definitely be back for more Asian fusion dining.
    

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