Jae's at the Hilton Garden Inn - Pittsfield

Jae's at the Hilton Garden Inn - Pittsfield reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anewyorkeater VIP

   New York City193 reviews

   3.0

   Dined on June 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Cobb salad didn’t have bacon or chicken or bacon. Lots of lettuce.
   

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2. GC

   GregoryC VIP

   New York City26 reviews

   5.0

   Dined on May 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Asian fusion food. You won't be disappointed
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   4.0

   Dined on March 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy dining at Jaes but now they have a new policy and allow only 1 check per table. While I can certainly understand not wanting to have 10 checks at one table, we were just a 4 top. It’s just awkward for the customer whereas not so for the server
   

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4. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined on March 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing! Service was excellent and the price really wasn’t bad for the quality and amount that you get. Overall a wonderful experience!
   

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5. m

   mams VIP

   New Orleans39 reviews

   3.0

   Dined on February 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We have been long term customers and have always enjoyed the food at this restaurant. We came for dinner before a concert. We were seated quickly but others who arrived after us had ordered their food while we had not. A waitress not ours saw we were upset and took our order which included appetizers and main courses. My main course came out about 5 minutes before any other food. It was pad Thai which I have had many times. The noodles were stuck together and tasteless. When everyone else’s main courses came so did our appetizers. It was so disorganized. My appetizer was terrible. I was disappointed as we took friends to come to one of our go to restaurants and it was subpar to what we were used to.
   

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6. BK

   BruceK VIP

   New York City11 reviews

   3.0

   Dined on February 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   With advanced reservation, we were still seated at the table with a big crowd. Loud talking, loud laughing like they own the place. My order was taken mistakenly with two appetizers and the cranberry joice was simply horrible. It used to be good but now it is just aweful.
   

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7. D

   Diana

   New York City3 reviews

   2.0

   Dined on February 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I would not recommend this place unless you are a hotel guest, and only for the convenience factor. The service was not good. Our waitress disappeared on us for most of our meal. The food was not tasty, and definitely not authentic. It was one of the worst meals we’ve had in the Pittsfield vicinity.
   

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8. AE

   AEBCPAMA

   Philadelphia3 reviews

   5.0

   Dined on February 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Had a delicious dinner, the place filled up fast, service was slow, and it got pretty noisy. Overall it was still a great night out.
   

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9. OT

   OpenTable Diner

   New York City10 reviews

   3.0

   Dined on February 18, 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   Wait way too long even with reservations, slow service
   

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10. DH

    DebH

    Greater Boston1 review

    5.0

    Dined on February 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Bar menu is a great deal and the food is delicious.
    

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