Jake n JOES Sports Grille - Norwood

Review summary

1. R

   Rob

   Greater Boston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   JnJ’s Norwood always delivers. Plenty of space & plenty of TVs for the game. Top of the food chain on the Auto Mile
   

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2. K

   Kenneth

   VIP

   Philadelphia

   18 reviews

   3.0

   18 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Waitress didn’t get my order right. When our appetizer came they brought over 2 little plates and one had a sauce or stain on it.
   

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3. J

   Joe

   VIP

   Greater Boston

   18 reviews

   5.0

   18 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Got there early and it was pretty busy. They sat us right away and our server Christine came right over. We didn't wait for anything. The kitchen was getting the orders out quickly. Food was great and Christine was excellent. She checked on us several times. We were very impressed given that there were a lot of patrons.
   

   Jake n JOES Sports Grille - NorwoodResponded on November 12, 2024

   Thank you, Joe! We're thrilled to hear that Christine and the kitchen team made your visit seamless, even on a busy night. It’s our goal to deliver great food with attentive service, and we're so glad that everything met your expectations. We look forward to welcoming you back soon!
   

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4. J

   Joe

   Rhode Island

   3 reviews

   5.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great. The food was great and waitress was terrific.
   

   Jake n JOES Sports Grille - NorwoodResponded on November 5, 2024

   Thanks, Joe! We're thrilled you had a great experience with both the food and service at Jake n JOES Norwood. We’ll be here with more terrific meals and service for your next visit!
   

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5. M

   Michelle

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it. Really cool watching the pats at 9:30 am
   

   Jake n JOES Sports Grille - NorwoodResponded on October 21, 2024

   Thanks, Michelle! We're thrilled you enjoyed catching the Pats game bright and early with us! 🏈 There’s nothing better than great football vibes and good times at Jake n JOES. We can’t wait to have you back for more exciting game days! 🙌📺
   

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6. M

   Malika

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The loaded smashburger fries and honey bbq wings were a fantastic addition to being able to watch the game last night!
   

   Jake n JOES Sports Grille - NorwoodResponded on October 2, 2024

   Thank you for the amazing 5-star review, Malika! We're thrilled to hear that you enjoyed the loaded smashburger fries and honey BBQ wings while watching the game. Alyssa will be so happy to hear your kind words about her attentive service. We look forward to having you back for another great experience!
   

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7. M

   Michael

   Greater Boston

   11 reviews

   3.0

   11 reviews

   Dined on September 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was slow, not attentive or accurate, 2 of 4 orders had to go back. Meals came right on top of apps.
   

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8. L

   Lynn

   Greater Boston

   16 reviews

   5.0

   16 reviews

   Dined on September 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Fun time will go back again. Especially liked quesidilla.
   

   Jake n JOES Sports Grille - NorwoodResponded on September 16, 2024

   Thanks for the awesome review, Lynn! We're thrilled to hear you had a fun time and enjoyed the quesadilla. We look forward to welcoming you back to Jake n JOES Norwood for more great food and fun times soon!
   

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9. A

   Alyson

   Greater Boston

   5 reviews

   1.0

   5 reviews

   Dined on August 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was not very exciting. Chicken tenders were the smallest and minimal amount. Chipotle wrap barely had any chicken inside. Kids pasta was luke warm. Service was poor: never brought waters (asked several times), no confinements (asked several times)
   

   Jake n JOES Sports Grille - NorwoodResponded on September 1, 2024

   Good Morning Alyson, We apologize for the subpar experience you had dining with us. We have a high expectation to deliver on all aspects of hospitality, and we missed the mark on this one. We'll review this with our team, and are confident we can improve our consistency. We appreciate your understanding and would like to make it up to you in a future visit. I'll email directly to discuss this further. Thank you Alyson.
   

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10. OT

    OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on June 30, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    It was good. We go there often. The wait staff is very good and very nice. The food is very good 😊 Thank you
    

    Jake n JOES Sports Grille - NorwoodResponded on July 11, 2024

    Thank you for the wonderful 5-star review of our Norwood location! We're thrilled to hear that you visit us often and enjoy the food and service. Our team always strives to provide a great experience for our guests. We look forward to seeing you again soon at Jake n JOES! 😊
    

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