JOEY Aventura

Review summary

1. G

   Gilien

   VIP

   Miami

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The lady who greeted us at the front desk was so sweet and nice! I ordered the herb crush salmon and it was delicious. My friend ordered the steak and sushi, and said the steak was semi cold in the middle, but the sushi was good. Our drinks were so good and unique; we got the peach Bellini slush cocktails. The ambience was really nice and they brought a bag hanger for our bags and coats which I was thought was a lovely touch. Thank you to our waiter who was very attentive!
   

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2. J

   John

   VIP

   Montreal

   50 reviews

   4.0

   50 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Well this was a night that consisted of a comedy of error’s. However the servers especially Maya who was our main server made up for the the potential fiasco. Our appetizer took forever , because they served it to another table by mistake! Then when I ordered the NY strip they came back and told me that they ran out! During the meal , they kept on bringing us the wrong food that was destined to other tables. As we were not in a rush , we laughed it off a little, all the time our server Maya kept on apologizing. She actually made the night enjoyable in the end, as she compensated us when our bill came. We sat at the bar area, which was fun. We will go back to give them a second chance as the place deserves it.
   

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3. M

   Marcia

   Miami

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent evening eating a delicious meal while watching football. We enjoyed sitting at the bar. Outstanding service by all waitresses & waiters. Good well prepared!
   

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4. R

   Ricardo

   Miami

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked the restaurant for a special family moment (elderly parents and children) on 7/1. The reservation was confirmed, and there was no notice of anything wrong. When I arrived at the time, the restaurant was closed and there was a note on the door saying that they would not be open that day. However, at no time did they contact me about the closure.
   

   JOEY AventuraResponded today

   Hi Ricardo, We sincerely apologize for the inconvenience this last minute closure caused. We understand the excitement behind having a dinner out and the effort it can sometimes take especially when children are involved! Our team has reached out via email in hopes you find the time to dine with us again in the future. If you do not receive this email, please do not hesitate to reach out to the store as I would love the opportunity to connect with you personally to ensure we turn this experience around. Thank you for your response and for selecting us as a place to take your family! I look forward to connecting, Danielle Parks JOEY AVENTURA
   

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5. E

   Eddy

   VIP

   Fort Lauderdale

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   i WAS TOLD AND CALLED AND TEXTED BY A LADY FROM Joey's CANCELLING THE RESERVATION AT 6 PM DUE TO INTERNAL ISSUES. i WAS TOLD i WOULD GET A $ VOUCHER AND I RNEVER RECIEVED ANYTHING.
   

   JOEY AventuraResponded today

   Hi Eddy, Thank you for reaching out and we sincerely apologize for the inconvenience this last minute closure may have had on you and your Guests. We have reached out via email with your voucher to use on your next experience. Please do not hesitate to reach out to the store directly if you have any issues receiving it! We greatly value your loyalty to JOEY AVENTURA and look forward to having you dine with us again soon. Please do not hesitate to ask for me personally on your next visit as I'd love the opportunity to connect. Danielle Parks GM | JOEY AVENTURA
   

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6. R

   Ruth

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the restaurant great food, excellent service.
   

   JOEY AventuraResponded 4 days ago

   Your positive feedback is greatly appreciated. Thank you for sharing your experience at JOEY Aventura. Peyton Gelston JOEY Aventura
   

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7. S

   Sharona

   New York City

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice place to have dinner with friends! Good service and selection.
   

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8. S

   Stephen

   West Palm Beach

   6 reviews

   5.0

   6 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   noise level was increasing loud as the restaurant began to fill. Our waitperson was very good, Danilla (?) we were greeted with a smile, a warm welcome and offer to assist us with our dinner choices. Very pleasant and certainly an asset to the restaurant.
   

   JOEY AventuraResponded 4 days ago

   Hello Stephen, Thank you for your wonderful review and for giving JOEY Aventura a perfect rating! We're thrilled to hear that you had a pleasant dining experience with us and that our staff made your experience enjoyable. We always aim to provide a warm welcome and excellent service to our guests. We're glad that we could contribute to your overall satisfaction. We look forward to serving you again soon! Best regards, The Management Team at JOEY Aventura Peyton Gelston
   

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9. s

   shana

   VIP

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on January 3, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We told our server about an allergy and the food was brought out with the allergen. Apologized but then brought it out again. Our server was excellent. Our food took forever
   

   JOEY AventuraResponded today

   Hi Shana, Thank you for taking the time to leave us a review. We truly value your feedback and will use to ensure improved service moving forward. I would love the opportunity to connect with you to further understand how to turn your 2 star experience in to a 5 star. Thank you for your time, Danielle Parks JOEY AVENTURA
   

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10. E

    Eric

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing evening - food and service were both spectacular!
    

    JOEY AventuraResponded 4 days ago

    Thanks for visiting us, Eric! We're thrilled to hear that you had an amazing evening at JOEY Aventura. It's great to know that our food and service met your expectations. We strive to provide our guests with exceptional experiences, and your feedback lets us know we're on the right track. We look forward to welcoming you back soon for another spectacular evening! Peyton Gelston JOEY Aventura
    

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