Dined on February 16, 2025
- Overall 2
- Food 4
- Service 1
- Ambience 4
Our experience was disappointing and underwhelming.
I really hate leaving negative reviews, but we gave the restaurant a week to make things right and we never heard back from a manager, even though we called the same evening we dined there and asked for a call back, and I used the open table app to message the restaurant and requested a call back. So here goes…
I am a long time, frequent customer of Joey.
We’ve gone to many of their locations over the last 20 years, including major celebrations at the original Seattle location on Lake Union, which no longer exists.
I have always loved the amazing food, drinks, ambience, and great service!
Our experience there last week was not up to par with the usual Joey standards.
The worst part is no one from the restaurant has acknowledged it, and I don’t know if the restaurant, in general, is declining or if this was a one-off, terrible experience.
It was a shame, because we have a two year old and don’t get to out to restaurants nearly as often these days. This was our Valentine’s Day celebration at the restaurant where we had our first date.
The service was extremely poor. We basically ordered and our server didn’t come back to our table for over 45 minutes.
We had to order drinks three times before they arrived, and our welcome drinks, which they offered us upon seating also never arrived-though we did remind them.
Even though there were three diners in our party, and we ordered three entrées, we were only given two sets of silverware and two drinking glasses.
Our water glasses were never refilled during our 2 hour meal.
Dirty dishes sat on our table, some of them even while we had dessert.
My husband actually had to get up to go look for a server when no one came to our table for 45 minutes. It sounds like our server went on break and never told anyone. He came back in time to ask us for a big tip!!!
Yuck! We asked to speak with a manager, and she never came to our table. No apology. Nothing.

JOEY BellevueResponded 2 days agoHi Summer,
Thank you for bringing this to our attention and for sharing your experience. Guest experience and satisfaction is our top priority so to hear we missed the mark is very disappointing. We take your feedback seriously as we continually strive to improve our service and our atmosphere. We would love to welcome you back as a personal guest of ours and ensure you have an outstanding time! We hope to have the opportunity to serve you again soon.
Kind Regards,
Christina Robbins
AGM | JOEY Bellevue