JOEY DTLA

Review summary

1. L

   Lily

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Betsy was an amazing server!! She made our experience so enjoyable. She recommended amazing food and was so attentive to our table. She’s the reason we will be coming back!!
   

   Is this helpful?

   Report
2. S

   SYL

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dishes were very well prepared -- especially the Cajun Blackened Chicken was surprisingly moist and flavorful. And our server, Dustin, took very good care of us. We plan to return.
   

   Is this helpful?

   Report
3. J

   Jane

   San Diego

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had made reservations for two of my friends birthday and the welcoming reception was super nice with the sparking wine since we had to wait. We ordered two appetizers- chicken lettuce wrap which was amazing and the steak and shrimp ravioli which was also good but I like the chicken better. We ordered butter chicken which is a bit sweet for me, steak and sushi, the salmon sushi was pretty good, steak was too dry that’s why you need the sauce in my opinion. The vegetarian spaghetti was also good and sea bass was pretty good a few years back but things changed. Overall it was a nice lunch but felt a bit rushed towards the end as we didn’t get to order desert or cake for their birthdays. In addition, no mention of parking validation.
   

   JOEY DTLAResponded 1 day ago

   Thanks for visiting us! It's wonderful to know that you enjoyed our appetizers, especially the chicken lettuce wrap. We're always striving to create unique and delicious dishes, so your feedback about the chicken and salmon dishes is appreciated. We're sorry to hear that your steak dish and the vegetarian spaghetti didn't meet your expectations. We're always striving to improve, and your feedback is valuable in this regard. We hope to have the opportunity to serve you again soon for your friends' special occasions. I apologize that you were not made aware of the parking validation. I will reach out to you directly to get this fixed. Sincerely, Tiffany Hines-Scott Guest Service Manager
   

   Is this helpful?

   Report
4. L

   Lois

   VIP

   Orange County

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at the restaurant, a little bit late due to an unforeseen problem with our Uber driver, but was greeted cheerfully by the hostess and offered a complementary glass of sparkling wine. We were seated a short time later at a window seat with a beautiful view. We were greeted at the table by our server and offered our beverages which were brought promptly and kept full. We ordered from the menu. I ordered the Joey steak dinner. I upgraded to filet mignon, which was perfectly cooked and seasoned just right! My meal was accompanied by broccolini and potatoes in what seemed to be wrapped in a won ton. Wonderful presentation and excellent tasting. We proceeded to have dessert which consisted of a butter cake topped with vanilla ice cream, and a raspberry drizzle along with a garnish, mint of raspberries. I highly recommend this restaurant. 
   

   • 
   • 

   Is this helpful?

   Report
5. J

   Julie

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was AWESOME! Jayla was attentive and gave fab recommendations!
   

   Is this helpful?

   Report
6. L

   Leo

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was slow and not very attentive. Food was good but overpriced.
   

   JOEY DTLAResponded 1 day ago

   Hello Leo, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear that you felt it was overpriced. We strive to provide a quality dining experience, and your comments help us to improve. We appreciate your comments on our service as well and will take them into consideration as we continue to improve. We hope to have the opportunity to serve you again and provide a better experience. We will reach out directly as well. Best regards, JOEY DTLA
   

   Is this helpful?

   Report
7. M

   Melody

   Atlanta Metro

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food and atmosphere were wonderful. Service left something to be desired. Only one person in our party was offered the complimentary champagne and we were constantly trying to flag our server down for service even though the restaurant was slow. Every time we ordered something, we had to stop her from walking away so that we could finish our order or ask a question. When we ordered a two glass wine carafe, it was brought out without glasses. When she decided it was time for the check, she literally didn’t even ask us if we were ready but instead said will it be one check or separate and shoved the tablet in our face. We actually wanted to order dessert, but it was clear we were preventing her from leaving for the night. I’m a little disappointed in the service because we were excited to try it out and were here for business. ☹️
   

   JOEY DTLAResponded 1 day ago

   Hi, Thank you for taking the time to share your experience at JOEY DTLA. We're thrilled to hear that you enjoyed our food and atmosphere. However, we're sorry to hear about the service you received. We understand how frustrating it can be to wait for service, especially when you're trying to enjoy your meal. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you again and provide you with a more enjoyable experience. We will be reaching out directly as well. Thank you, JOEY DTLA
   

   Is this helpful?

   Report
8. D

   David

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although a bit overpriced for what we got, the restaurant is beautiful in a fun outdoor mall area, the ambiance was great and our server, Cierra, made the experience fantastic. Really a nice dinner that just cost a bit more than it should, but doesn’t everything!
   

   Is this helpful?

   Report
9. I

   Ivan

   Los Angeles

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great dinner took food a little long to come to table. But overall good experience.
   

   JOEY DTLAResponded 1 day ago

   Hey Ivan, Thank you for your feedback and for dining with us!. We're thrilled to hear that you enjoyed your dinner at JOEY DTLA. We apologize for the longer than usual wait time and we appreciate your patience. We're glad to know you had a good overall experience and we look forward to serving you again soon. Thank you, JOEY DTLA
   

   Is this helpful?

   Report
10. R

    Rachel

    Los Angeles

    2 reviews

    2.0

    2 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4

    Food wasn’t great, had to wait 30 minutes for our reservation. Our server was wearing plastic gloves. We don’t have a great experience. Although I did have high expectations.
    

    JOEY DTLAResponded 1 day ago

    Hi, We're sorry to hear that your experience at JOEY DTLA didn't meet your or our expectations. We strive to provide excellent service and it's clear we fell short during your visit. We also understand your concern about the wait time and the condition of our server. We will take your feedback into account as we continually work to improve. We hope you'll give us another chance to provide you with the great experience we're known for. We will also reach out directly. Thank you, JOEY DTLA
    

    Is this helpful?

    Report