JOEY Mayfield

Review summary

1. D

   Denis

   Edmonton

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was great all around seated right away , great service and great food
   

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2. Z

   Zubin

   Edmonton

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reservation confirmed and seated promptly. Server brought water and was attentive to first drinks order (daytime business mtg). Returned often to check on us. Appetizers and main course food quality was high, might suggest more choices in shareable apps. When our business guest asked for her drink (soft drink), it took several reminders and receiving the drink was quite delayed. Otherwise, service was good. Handoff to second server was seamless, bill presentation accurate and overall experience was positive. Will return.
   

   JOEY MayfieldResponded 3 days ago

   Hi Zubin, Thank you for taking the time to give us your feedback. We look forward to welcoming you back again! Kelsey | General Manager JOEY Mayfield
   

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3. H

   Helen

   VIP

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was there for a lunch meeting, food was great , waitress gave us time to chat and was very polite and took very good care of us. Thanks
   

   JOEY MayfieldResponded 7 days ago

   Wow, 5 Stars! Thank your for taking the time to give as a review. Kelsey | General Manager JOEY Mayfield
   

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4. L

   Leanne

   Unspecified

   1 review

   2.0

   1 review

   Dined on February 17, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food portions were small Drinks took long to arrive Steak was cold and cut up
   

   JOEY MayfieldResponded 7 days ago

   Hi Leanne, Thats for taking the time give us this feedback. Kelsey | General Manager JOEY Maayfield
   

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5. T

   Tyler

   Edmonton

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   Our service was horrible by our waitress Chelsea never came around to check on us had to chase her down for everything we needed and for the bill at the end
   

   JOEY MayfieldResponded 7 days ago

   Hi Tyler, Thanks for taking the time to leave us a review. We apologize that this was your experience and will fix these issues internally. Kelsey | General Manager JOEY Mayfield
   

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6. S

   Stephanie

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We were seated near the door and it was extremely cold. Couldn’t enjoy dinner because you were shivering most the time. Everyone around us felt the same way and kept commenting how cold it was. It’s unfortunate that they seat people in these poor spots esp when they make a reservation in advance and there were a handful of empty seats in other areas that never were filled the entire time we were there. We ate quick and left right away as it wasn’t enjoyable. Appetizers came out before we even got drinks. My daughters steak was so chewy she couldn’t eat it.
   

   JOEY MayfieldResponded 7 days ago

   Thanks for taking the time to leave us a review. We hate to hear we missed the mark for you. Please reach out to us at 780-487-6080 we would love to turn this experience around. Kelsey | General Manager JOEY Mayfield
   

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7. C

   Chelsea

   Edmonton

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I don't usually ever leave a review , even if I receive a bad experience . But todays reservation was one bad thing after another it seemed . Booked a reservation at the Mayfeild Joey with a week advance , with a special request for the special occasion- which was to be seated at a certain table as it was significant to the special occasion ; very clearly put in the request area . Thinking a week notice would be plenty of time to ensure that request was easily accomplished . We saw on OpenTable that they had availability to get us in earlier so we changed the reservation for one hour sooner . Called the restaurant to ensure that would be okay and was assured it was . We arrived to only be told they couldn't accomadate that request so they seated us at a different table -Alright- .. only to be shoved in a corner that had absolutely no site of a TV or anything for that matter other than a view of the parking lot . Now that alone wouldn't account for a review of 1 star of course . Once placing our drink order and food order we received our drinks , which were extremely watered down to the point we should've just stuck with the complimentary waters , rather than spend any money on what we received . We got the chips/pita and Hummus for the appetizers . First order of pita chips were so burnt that we didn't even touch them and immediately just said we would just have the tortilla chips that came rather than pita chips . Our server still ended up getting more pita chips and the second batch came out with 90% of the pita burnt . - Ok at this point we were just gonna use the tortilla chips to eat anyways instead of even bothering again .- our server comes over and grabs the tortilla chips and asks if we are done . I said No. And she walked away with the tortilla chips leaving us with the second batch of burnt chips . Out comes main dishes and my steak was 80% fat . For a 100$ meal you would expect far better quality in service and food . Very disappointed .
   

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8. OT

   OpenTable Diner

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great date night last night at Joey Mayfield! Our server Kirsten was very attentive and great vibes, and the whole team was friendly and took great care of us throughout the night. Definitely becoming our favourite go to restaurant for nights out!
   

   JOEY MayfieldResponded 7 days ago

   Love to hear Kirsten provided great service! Thanks for taking the time to leave us a review. We look forward to welcoming you back soon. Kelsey | General Manager JOEY Mayfield
   

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9. T

   Todd

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was good and service (Jazz) was excellent. Would definitely recommend.
   

   JOEY MayfieldResponded 7 days ago

   Wow, 5 Stars. Thank your for sharing your experience! Kelsey | General Manager JOEY Mayfield
   

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10. J

    Julie

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went for Valentine’s Day. They had little desserts when we got there and drink. The food was delicious. We had Japanese dumplings fantastic. Black chicken outstanding with the hot potato salad. Service was top notch. Full team affect. Well done joeys.
    

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