JOEY Sherway

Review summary

1. C

   Cimone

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love dining at Joey, definitely one of my favourite restaurants. Today’s experience was with a delightful young man by the name of Destiny. He was very attentive, well spoken and on the ball. Thanks Joey for yet another great experience.
   

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2. P

   Parmeet

   Toronto

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food delicious however portion sizes were very small, I went with my friends and few of them still felt hungry after we ate appetizers and mains.
   

   JOEY SherwayResponded 1 day ago

   Hi Parmeet, I am so sorry to hear we missed the mark on your most recent visit. Next time you're in please ask for me I'd love to introduce myself and walk through some other options! Victoria Haufek Assistant General Manager
   

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3. N

   Neil

   VIP

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Didn’t take out drink order. Forgot to order our appetizer. Brought the wrong dinner meal. Lots of mistakes but were nice enough to comp a round of drinks and apps. The worst part was they said they had a large group to look after so service would be slow, as if I wasn’t as good as their party of water drinking teenagers. Makes me appreciate the Keg so much more. But it’s the holidays and things happen. Might given them another shot in the new year.
   

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4. D

   David

   VIP

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good. Service was great. A bit noisy in the lounge but I’m sure for many it was what they were looking for
   

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5. R

   Raj

   VIP

   Toronto

   8 reviews

   1.0

   8 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I’ve been a regular customer at the Sherway location for the past 5 years. I went twice this week and the services has declined. I thought my first visit this week was a one off but today I noticed that the service has declined significantly, had to flag a server down just for water, my client wasn’t even finished his meal and the server asked to take it away. I even had to tell the hostess that there wasn’t any soap in the men’s bathroom. I think my Joey days are over.
   

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6. R

   Rho

   Toronto

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Today didn’t have the best experience Our food was undercooked. They did prepare new food and didn’t charge us for the meal. That was much appreciated Food is tasty. We ate steak and salmon, sushi and cauliflower Everything was tasty no complaints
   

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7. S

   Sherice

   Toronto

   6 reviews

   2.0

   6 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   Set a reservation for a birthday dinner and wasn’t acknowledged at all. I usually have a good time at this location and wish I chose somewhere else to celebrate.
   

   JOEY SherwayResponded 3 days ago

   Hi Sherice, Thank you for your feedback, we are truly sorry to hear about your experience. We understand how important it is to feel celebrated, especially on your birthday, and we regret that we didn’t meet your expectations this time. Please know that we take your comments seriously and will address this with our team to ensure it doesn’t happen again. Please feel free to reach out to myself directly if there is any additional information you would like to share. We hope you’ll give us another chance to provide the great experience you’ve come to expect from us. Rubina Bedi Guest Service Manager, JOEY Sherway
   

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8. C

   Cindy

   Toronto

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I enjoyed a nice evening at Joey. Our server Matte was excellent. Attentive, warm manner, and always checking in on us. The food was yummy and the environment was friendly. Thanks for a wonderful evening.
   

   JOEY SherwayResponded 3 days ago

   Hi Cindy, Thank you so much for your kind words! We're so happy to hear that you and your friends had a wonderful evening at Joey. It’s fantastic to know that Matte made such a positive impression—his attentiveness and warm personality are truly appreciated, and we’ll be sure to pass along your compliments to him. We’re thrilled that you enjoyed the food and the atmosphere, and we can’t wait to welcome you back for another great experience soon! Rubina Bedi Guest Service Manager, JOEY Sherway
   

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9. S

   Sara

   Toronto

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was 10/10 - steak was a little smaller than expected. This restaurant is my go-to, service today was alright, very nice lady but barley checked on us and barley gave us attention.
   

   JOEY SherwayResponded 3 days ago

   Hi Sara, Thank you for your feedback! We’re so glad to hear that you enjoyed the food, though we apologize if the steak portion was smaller than expected. We also appreciate your comments about the service and will make sure to address the attention and check-ins with our team. We value your continued support and will strive to provide a more attentive experience next time. We look forward to welcoming you back soon! Rubina Bedi Guest Service Manager, JOEY Sherway
   

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10. T

    Thomas

    Toronto

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Always solid. Great service today, had business holiday get together and guests enjoyed the menu items and service was excellent 🙏🏻
    

    JOEY SherwayResponded 3 days ago

    Hi Thomas, Thank you so much for the kind words! We're thrilled to hear that your business holiday get-together was a success and that both the menu and service exceeded expectations. It’s always a pleasure to host your events, and we look forward to welcoming you and your guests again soon! Rubina Bedi Guest Service Manager, JOEY Sherway
    

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