JoJo's Shake Bar - Detroit

Review summary

1. S

   Shantinique

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best experiences. It’s kind of small in the inside BUT the food was really great not one complaint with the food. The waiter was really nice. The drinks and our dessert were delicious I can’t wait to go back!
   

   JoJo's Shake Bar - DetroitResponded today

   Thank you so much for the amazing review! We're thrilled to hear you had such a great experience with us. We're glad the food, drinks, and dessert hit the mark, and that our service made your visit even better. We can’t wait to welcome you back soon for another delicious meal and fun experience! See you next time!
   

   Is this helpful?

2. A

   Alexis

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both the mac and cheese and lasagna were wonderful. The drinks were great, very smooth. Our server was incredibly sweet and helpful, and the over all vibe was very pleasant. Going to make this my new brunch spot. 10/10 would recommend
   

   JoJo's Shake Bar - DetroitResponded today

   Thank you so much for the fantastic review! We're so happy to hear you loved the mac and cheese, lasagna, and drinks. It's wonderful that our server made your experience even better, and we're thrilled to be your new brunch spot! We can't wait to welcome you back for another 10/10 experience. See you soon!
   

   Is this helpful?

3. M

   Michele

   Detroit

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall great experience. Fun for the kids. Service was a little flat.
   

   JoJo's Shake Bar - DetroitResponded today

   Thanks for visiting us, Michele! We're thrilled to hear that you and your kids had a great experience at JoJo's Shake Bar - Detroit. It's wonderful to know that you enjoyed the food and our fun, family-friendly vibe. We're sorry to hear that you found the service a bit flat. We always aim to provide top-notch service to our guests and we appreciate your feedback. We hope to see you again soon and promise to strive for an even better experience next time!
   

   Is this helpful?

4. L

   Loyalty

   Detroit

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

    Service was great ambience was awesome. I took my daughter here for the fond of you experience that they were having on Valentine’s Day. The only reason why I gave two stars is because they had a whole package put together, but the option of the package that I prepaid for the photo came back very black so basically the best part of the experience for me as a parent was the keepsake photo and I don’t have the photo because the photo did not develop right because they use Polaroid photos so I guess it was something wrong with the camera so that was the only thing the experience was ruined for me as the parent because I don’t have my keepsake photo.
   

   JoJo's Shake Bar - DetroitResponded today

   Thank you for sharing your feedback, and we truly apologize for the issue with the keepsake photo. We understand how important that moment was for you, and we sincerely regret that the photo didn’t turn out as expected. We take your feedback seriously and will review the issue with our team to ensure it doesn’t happen again. We’re glad to hear you enjoyed the service and ambiance, and we hope to welcome you and your daughter back soon.
   

   Is this helpful?

5. C

   Claudia

   Grand Rapids

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The place had such a great vibe. The food and dessert were amazing! The only downside was the service. Our server looked annoyed from the moment he saw us, was very slow with bringing our food, and didn’t check on us for refills or anything. He also forgot to bring our Fond-of-u that we had already paid for in advance, though he did bring it at the end.
   

   • 

   JoJo's Shake Bar - DetroitResponded today

   Thank you for sharing your experience with us, and we're so glad to hear that you enjoyed the vibe, food, and dessert! We truly apologize for the service you received during your visit. It’s certainly not the experience we aim to provide. We will address this with our team to ensure better attention and efficiency moving forward. We’re glad the Fond-of-U experience was still delivered at the end! We hope to have the opportunity to welcome you back soon for a much better visit!
   

   Is this helpful?

6. T

   Trafina

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was so nice and thoughtful. My kids really enjoyed themselves.
   

   • 

   JoJo's Shake Bar - DetroitResponded today

   Hey Trafina, thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you and your kids had a great time at JoJo's Shake Bar - Detroit. We strive to make every visit a memorable one for our guests, and it's great to know we hit the mark for you. We look forward to welcoming you back soon. - The Management Team
   

   Is this helpful?

7. OT

   OpenTable Diner

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience the Hawaiian Punch shot was amazing!! My friend and I when for the Galentines Day friendship bracelet event. We had so much fun!!! Hopefully they’ll do it again next year and more event like this throughout the summer.
   

   • 

   JoJo's Shake Bar - DetroitResponded 6 days ago

   Hello! We're thrilled to hear that you and your friend enjoyed the Hawaiian Punch and the Galentines Day friendship bracelet making at JoJo's Shake Bar - Detroit. It's always a pleasure to provide our guests with memorable experiences. We look forward to welcoming you back and more events like this throughout the summer. Thanks for your kind words and high ratings!
   

   Is this helpful?

8. H

   Heather

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time at the Valentine Bracelet making event. We had good laughs. It was a wonderful first time experience. Good music from our time. So it brought back memories.
   

   JoJo's Shake Bar - DetroitResponded 7 days ago

   Thanks for the review, Heather! We're thrilled to hear that you had a great time at our Valentine Bracelet making event and that it brought back memories. It's wonderful to know that you enjoyed the music and had a good time with us. We strive to create memorable experiences for our guests and your feedback is a testament to that. We can't wait to welcome you back for your next visit. Best, JoJo's Shake Bar - Detroit Management Team.
   

   Is this helpful?

9. A

   Amanda

   VIP

   Detroit

   13 reviews

   3.0

   13 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   We walked in earlier than our reservation and we were told they could not fit us in. We walked down the street and I checked Open Table- there was an opening for 4 in 25 minutes. Why didn’t they just tell us that? I canceled our reservation at 7:30 and booked one for 5:15. There is no doubt about the VIBE!!! It’s a fun place to have a burger, fries and a shake. The onion rings were very good as well. The music is loud, but I loved it! I could still hear everyone at our table. The cocktails were GREAT! My only observation- the employees facial expressions did not match the vibe. No one was smiling. Not overly friendly either. When we got the check I noticed that there is a service charge instead of adding gratuity. The service charge must be the same for all tables and all the employees are tipped out at the end of shift? When I asked where do we add the tip our server just pointed to the service charge and said it’s already on there.
   

   • 
   • 

   JoJo's Shake Bar - DetroitResponded 6 days ago

   Thanks for your feedback! We’re glad you enjoyed the vibe, cocktails, and food—especially the onion rings! Regarding the service charge, it ensures our team is fairly compensated and goes directly to your server. Additional tipping is never expected but always appreciated! We'll also pass along your feedback about hospitality—your experience matters to us, and we want every visit to feel just as welcoming as it is fun. Hope to see you again soon!
   

   Is this helpful?

10. L

    Leah

    Unspecified

    1 review

    4.0

    1 review

    Dined on February 7, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 2

    Great food, expensive for what you get. VERY loud. Couldn't hear the person across from me. A note for gluten free people the wrap is yummy.
    

    JoJo's Shake Bar - DetroitResponded 6 days ago

    Hey Leah, thanks for taking the time to share your experience at JoJo's Shake Bar - Detroit. We're thrilled to hear you enjoyed our food and that our gluten-free wrap hit the spot! We understand your concern about the noise level and appreciate your feedback. We're always working on improving our overall dining experience and your comments will help us do just that. We hope to welcome you back soon for a more enjoyable experience. - The Management Team
    

    Is this helpful?