JoJo's Shake Bar - Orlando

Review summary

1. S

   Samantha

   Orlando

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought a party of 10 in for my daughter’s 15th birthday party. The food, drinks, and milkshakes were so tasty! I’ve been a couple times in the past and highly suggest the Reuben. If you’re a drinker, the margarita tree is great to share! If celebrating a birthday though, balloons are not allowed in the dining area so keep that in mind. Overall, great experience and we will return again!
   

   JoJo's Shake Bar - OrlandoResponded 1 day ago

   Thank you so much for celebrating your daughter’s 15th birthday with us! We're thrilled to hear you enjoyed the food, drinks, and milkshakes. The Reuben and margarita tree are definitely fan favorites! We appreciate the heads-up about the balloon policy and will make sure to pass that along for future guests. We can’t wait to have you back for another great experience!
   

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2. S

   Samantha

   Orlando

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great. Our server was awesome, food came out in a timely manner. Would def go back.
   

   JoJo's Shake Bar - OrlandoResponded 2 days ago

   Thanks for the feedback, Samantha! We're thrilled to hear that you had a great experience at JoJo's Shake Bar - Orlando. It's wonderful to know that our team was able to provide you with excellent service and that the food arrived on time. We strive to provide our guests with a memorable dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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3. K

   Kerri

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and drinks were great and reasonably priced. Server was very nice. Service was a bit slow so I was surprised when the manager asked the server to let us know we had to leave in 10 minutes so another party could be seated. There were 6 of us - ordered apps, dinners, and desserts, and we were there under 2 hours. We were about to leave so that was really uncalled for. Sadly, that’s the impression I was left with.
   

   JoJo's Shake Bar - OrlandoResponded 2 days ago

   Hi Kerri, Thank you for sharing your feedback, and we’re so glad you enjoyed the food, drinks, and the service. We apologize for the way the timing issue was handled. We truly value your experience, and we understand how that situation could feel frustrating. We’ll definitely take your feedback to heart to improve our communication and ensure a more positive experience moving forward. We’d love to welcome you back soon for an even better visit.
   

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4. F

   Florian

   Orlando

   1 review

   3.0

   1 review

   Dined on February 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Parking is written free on website that not the reality in fact. Good service. Food acceptable
   

   JoJo's Shake Bar - OrlandoResponded 2 days ago

   Hi Florian! We do validate parking with the purchase of an entree. We apologize if our team was out of validation passes or if you were overlooked. We will relay your feedback and work to improve. Thank you for sharing your experience!
   

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5. T

   Tracy

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   JoJo shake bar had good customer service and good food and good music
   

   JoJo's Shake Bar - OrlandoResponded on February 17, 2025

   Hi Tracy, We're over the moon to hear that you enjoyed your experience at JoJo's Shake Bar - Orlando! It's wonderful to know that our food, service, and music hit the mark for you. We always strive to provide a top-notch dining experience for our guests. Your kind words mean the world to us and we look forward to welcoming you back soon.
   

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6. K

   Kristine

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love this place. Had come here last year with our big group and had to come back again this year. The wait staff was super friendly and patient with our party of 30 (half were kids). The food is delicious. My blueberry gin and tonic cocktail was perfection. The milk shakes were so good. Everything was just 10/10. From the decorations to the amazing 80s playlist, it was the perfect vibe to celebrate. Highly recommend! And a hugh thank you to our waiters.
   

   JoJo's Shake Bar - OrlandoResponded on February 17, 2025

   Thank you so much for your kind words and for returning to JoJo's! We're thrilled to hear you had another great experience with us, especially with such a large group. It’s wonderful to know that the food, drinks, and overall vibe made your celebration perfect. We'll be sure to pass along your thanks to the team! We can’t wait to welcome you back again soon!
   

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7. N

   Nadia

   Orlando

   3 reviews

   1.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Did not have a great experience. Requested a table inside with a high chair and they sat us outside. Server was very unattended. Party never received their drinks. When asked about it, the answer was the printer wasn’t working. That’s fine, but you still need to check on your table. The food arrived and and still no drink. When we asked to cancel the alcoholic beverage and just get some soft drinks the server had an attitude. Had she checked on us she would have known drinks were not out, but instead we had to go inside to find her. Requested napkins, we never got any. Salad came out, we had no silverware. All around it was not a good experience. Yes, the manger gave us a discount, but he also gave an excuse. The excuse was the server had one large table inside that was from the convention center. If your server can’t handle table then you provide assistance for her or give one of her tables to another server.
   

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8. M

   Matthew

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and the fond of you valentine's day experience was really fun, super unique and interactive. Loved it!
   

   JoJo's Shake Bar - OrlandoResponded on February 17, 2025

   Thank you so much for the kind words! We're so glad to hear that you enjoyed the Fond-Of-U Valentine's Day experience and that our service made it even better. It’s always our goal to create fun and unique experiences for our guests. We can't wait to have you back for more memorable moments!
   

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9. A

   Ashley

   Orlando

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and shake were delicious. Our server was awesome. Loved that they played Cinderella and the Little Mermaid on the tv.
   

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   JoJo's Shake Bar - OrlandoResponded 7 days ago

   Hi Ashley, We're thrilled to hear that you enjoyed your experience at JoJo's Shake Bar - Orlando! It's fantastic to know that our food, shakes, and service exceeded your expectations. We're glad you enjoyed the Cinderella and the Little Mermaid as well. Your kind words mean a lot to us and we look forward to serving you again soon. Best, The Management Team
   

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10. D

    Dennis

    Las Vegas

    2 reviews

    2.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2

    Food was bland, fondue poorly executed, and milkshake was average at best. No reason to ever go back.
    

    JoJo's Shake Bar - OrlandoResponded on February 17, 2025

    Hello Dennis, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us didn't meet your expectations. We take pride in our food and it's disappointing to hear that you found our dishes bland and didn't enjoy the fondue and milkshakes. We also regret that our service didn't meet your standards. Your comments will definitely be taken into consideration as we continuously strive to improve our guest experience. We hope you'll give us another chance to impress you in the future.
    

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