Jones & Sons E18

Review summary

1. s

   steve

   London

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were in the snug which was nice in that we could easily talk and hear each other but lacked atmosphere as we were by ourselves away from all the other diners. The food was nice. And the airing staff were attentive. Would go again, not on a Sunday and would book a different table.
   

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2. S

   Suzanne

   Essex

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The restaurant was very quiet only 3 tables were taken. There was a huge puddle of water on the floor in the middle of the restaurant. The service was terrible, we had to keep getting up from our table to find the waiter for drinks. My starter was pear and walnut salad, I had to send it back as no walnuts in it, then it came back with 1/2 a crushed walnut in it, at a cost of £10, no way. Restaurant deducted the cost of it, I couldn't eat it. The dressing tasted as if it was made from old oil. Main course however was a great success, one of the best pieces of steak I've ever had. Would I go back? No. Shame as we need a good restaurant near us.
   

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3. J

   Jacob

   Edinburgh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food with even better service, never had to ask for more drinks it was always speedily delivered!
   

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4. M

   Maria

   London

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely evening with friends. Service was great and given by friendly and competent staff. Steak was cooked just as I asked it to be. Portion sizes were decent. All in all, very happy, thank you! We’ll be back for Sunday lunch next…
   

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5. D

   Deepak

   London

   1 review

   3.0

   1 review

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   We ordered the triple cooked chips and were told they had run out of potatoes. That's some serious mismanagement by the chefs. It's cooking 101. There are also a number of places where you can acquire groceries within a 5 minute walk and there were enough staff to manage this. This is a Saturday night reservation so prime time, and also the last time I checked, you can store spuds for weeks. The food was ok but doesn't match the price. Staff serving us were great but others not so. Perhaps they need some further training.
   

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6. D

   Daniel

   London

   2 reviews

   3.0

   2 reviews

   Dined on January 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Third time at Jones and Sons, South Woodford and similar experience each time; good food let down by poor service. 45mins wait for our drinks to arrive and thereafter no one came to ask if we wanted to order any more. Finished glasses left at the table etc. Food was good but not as good as the last Sunday we went there, I think the menu has recently changed. Details….no sauces offered, when asked they turned up in dishes with no spoons, no spoons for the sides etc. It’s a real shame, we can walk there so it should be our go to place but we rarely book due to the experience with service. We went to the soft launch and the wait etc. was bad but you expect it to have been sorted after a year or so. The staff are good but there’s not enough. They need to flood the place with staff, especially on a Sunday….sitting downstairs you’re basically out of sight, out of mind. I don’t want to be spending most of my time keeping an eye out for a member of staff to ask where our drinks are or asking to order something. Be nice to be asked if there is anything else you’d like…especially when you’re paying decent prices.
   

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7. D

   Derek

   London

   2 reviews

   5.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy booking process. Nice venue for a family brunch. Service was efficient and friendly. Food was tasty and good sized portion. Priced about right for location, service and quality of food. We will definitely be heading back for more.
   

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8. K

   Kelly

   London

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The two waitresses that looked after us today (25/1 in the morning) were brilliant. They were attentive and made sure my mum had a lovely brunch for her birthday. The food was lovely and the service brilliant thanks to the two lovely staff who looked after our table. They were friendly and very helpful.
   

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9. A

   Andrea

   London

   1 review

   5.0

   1 review

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, beautifully presented; attentive and warm service. Will come back.
   

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10. S

    Scott

    London

    1 review

    5.0

    1 review

    Dined on January 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was great. Portions were huge. Yorkshire's the size of a dinner plate. Relaxed atmosphere. Attentive staff. Didn't feel rushed. We went on a Sunday afternoon, so mainly roasts on offer. Dog friendly, I assume only in the bar area. Would like to go on a non-roast day, to see how that compares. Price is expensive or maybe now considered normal. I would recommend
    

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