Jordyn’s Soul Cafe - Houston

Commentaires sur le restaurant Jordyn’s Soul Cafe - Houston de personnes qui y ont mangé. Selon des cotes récentes.

1. OT

   Client d'OpenTable

   Miami1 commentaire

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Had a 9pm reservation, got there on time, there was no one at the front to greet us, I instead had to ask one of the employees I saw on the register and asked if they could guide me to anyone that can help seat us, the employee responded rudely stating “I DON’T DO NO RESERVATIONS, I DON’T KNOW NOTHING BOUT DAT, I HAD A LONG DAY!” And dismissed me. I was taken aback and stunned by the response that I was scared to ask another employee but thankfully I saw a much more pleasant person that guided me to who presented themselves as a manager. The female manager told us they were sold out of food and there was nothing they could serve us due to dealing with high volume spring breakers, and apologized for not being able to host us. Honestly the food looked good online but just the disrespect of that one employee makes me not want to spend my hard earned money there. 1 star! Save your money for better customer service.
   

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2. OT

   Client d'OpenTable

   Houston4 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   This is located where the former Gatsby’s was. They didn’t change much to the interior. We had an 8pm reservation. Placed an order and the server came back and said both entrees were sold out. So we placed an order for something else, the server once again came back to say none left. As a last resort ordered sides only, those were sold out as well. Then was informed they closed the restaurant at 9pm due to being sold out of everything. To say the least, it was a bad experience.
   

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3. OT

   Client d'OpenTable VIP

   Kansas City5 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Never actually got a chance to use my reservation! Walked in and stood at the hostess stand for almost 15 minutes and no one even greeted our party! So we turned around and left. As a result, we found a fabulous restaurant called Granger’s! Highly recommend that spot! However, not one of Jordyn’s best days! That was our first time attempting to dine there and will definitely be the last!
   

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4. J

   Janachia

   Unspecified1 commentaire

   1.0

   Y est allé le 9 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 2
   4. Ambiance 5

   We didn’t even get to order our food due to the kitchen being 1.5 hrs behind schedule. Had a comedy show to get to after dinner and had to leave before we ordered. Very upsetting that we barely got our drinks, which we ordered our own at the bar shortly after arrival, and had to leave to get McDonalds before the show so we wont be so famished. Despite waiting 40 minutes to be seated with a reservation and another 30 to even speak with a waitress…. The food did look very good and the staff was very apologetic and sweet… we gonna try it again on a less busy day 😌. Hopefully it will be a better experience!
   

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5. I

   Inverness

   New York City5 commentaires

   3.0

   Y est allé le 9 mars 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   The food was great. However, our orders took approximately 1.5 hours to come. Our server, Amia was apologetic and sweet, but is desperately in need of more staff.
   

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6. J

   Jacqueline

   Houston1 commentaire

   3.0

   Y est allé le 9 mars 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   We had reservations for 2pm, got to the restaurant and no on was at the entrance for 4 minutes. Once the reservations was confirmed we waited at the bar another 10 minutes for our table. Wait staff seem to not be on the same page and scrambling around, people at the tables were just looking as if they were waiting for service. Our waitress Brittany was AWESOME, polite, knowledgeable, recommended options that were great. The drinks came out late, the food taste DELICIOUS but was warm. Pot roast empanadas 💯, ox tails and grits, lamb chops and grits, buffalo hot wings. I would rate on a scale from 1-10 a 6.5. Definitely will recommend and try again when not so busy. Atmosphere nice vibe and ambience.
   

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7. OT

   Client d'OpenTable

   Dallas3 commentaires

   1.0

   Y est allé le 9 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Never even got a chance to eat here. Upon arrival the valet was persistent in asking us if we had reservations which we did . We paid $10 to park valet and entered the establishment. The inside has a nice ambiance and was very clean. However the host never greeted us never asked if we had reservations she just said come on . Once seated our waitress came over and before we could get anything out she said we could not place and order for 20-25 minutes due to the kitchen being behind . We placed drink orders that we never received , we also saw people getting food and getting their orders taken who had sat down after us. We could see other frustrated customers just sitting at tables and could see the staff arguing with each other. After an hour we decided to leave , we were celebrating our anniversary and the atmosphere just wasn’t promising . Some of the managers saw us leaving and offered to buy us a drink after we waited more we decided to go to the bar and get our own drinks- the drinks still not being ready was concerning since we had placed the same drinks an hour ago with the server . I appreciate the gesture buying the drinks but the experience was not good at all. A manager took our phone number to give to the owner but I never heard back . It’s really a bummer because I am originally from Michigan and wanted to support this Chicago based business.
   

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8. OT

   Client d'OpenTable

   Richmond2 commentaires

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food and service was amazing 10/10 Will definitely going back
   

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9. OT

   Client d'OpenTable

   Phoenix 12 commentaires

   4.0

   Y est allé le 2 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Well unfortunately I came in on a day where half their staff called out and they were extremely short staffed. I will give grace as they did the best they could with the hand they were dealt on a busy Sunday afternoon. The lamb chops and waffles were good, drunk in love drink was not. One thing I will say if there some be more clear rules about only being able to order from the brunch menu during brunch hours and not having access to the fill menu. The poor host got ripped a new one by a customer who tried to order other food.
   

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10. OT

    Client d'OpenTable

    Houston1 commentaire

    1.0

    Y est allé le 2 mars 2025

    1. Cote globale 1
    2. Nourriture 1
    3. Service 1
    4. Ambiance 3

    We had reservations for 1pm and once seated wasn’t greeted until 45 minutes later with waters. Waitress took our order but nothing came out for almost 2 hours. We inquired about the status of our drinks and was met with an argumentative manager and server as they explained they were short staffed at the bar and they were going to rush the order to end up with only 2 out of the 4 drinks that were ordered. I can not speak on the food because we never received a plate at our table. Definitely not returning.
    

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