Josephine - Old Town

Review summary

1. E

   Eric

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, tasty food. We ate here twice - once on our way south to Florida, and again on our drive back north. They have a nice menu of French dishes, and very good wines by the glass. Our waiter, Jay, was really good.
   

   Josephine - Old TownResponded 1 day ago

   Thank you for stopping by Josephine twice during your travels—we’re so glad you enjoyed both visits! It’s great to hear that you found the service great, the food tasty, and appreciated our menu of French dishes and wine selection by the glass. We’re especially pleased that Jay made your experience stand out with his excellent service. We’d love to welcome you back the next time you’re passing through—safe travels until then! Cheers! David
   

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2. A

   Anne

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I’ve eaten here numerous times. I love the ambience and interior. In the spring the patio is lovely. The only downside is that the service is spotty. They always make it right after the fact but I’ve had the order go wrong pretty much every time I’ve been here. I give it 5 stars because they try very hard to fix anything that isn’t okay and the overall vibe here is solid.
   

   Josephine - Old TownResponded 1 day ago

   Thank you for your continued visits and for sharing your thoughts! We’re delighted that you love the ambience, interior, and the lovely spring patio (almost here) —it means a lot that the overall vibe keeps earning your 5-star rating. We’re truly sorry, though, that the service has been spotty and your orders have gone wrong consistently. While we’re glad we’ve been able to make it right after the fact, we’ll work harder to ensure your experience is seamless from the start. We really appreciate your patience and kind words about our efforts, and we’re looking forward to getting it perfect for you next time! With regards, David
   

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3. D

   David

   Dubai

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Lovely ambiance and location. Service was good but not coordinated. They took away the bread and brought us dessert menus before our mains had been served. Food was way too salty and overpowering raw garlic…which is not a French culinary characteristic. Fish and green beans were overcooked and swimming in butter; again, not how these dishes are served in France. Less is more would help here. All of the elements for a truly outstanding restaurant are present, they just need to return the menu to a proper French palette. The venue and bar are so amazing. Great bartenders too while you wait for your table.
   

   Josephine - Old TownResponded 1 day ago

   Thank you for sharing your detailed feedback—we’re glad you enjoyed the lovely ambiance, location, and our amazing venue and bar. It’s also great to hear that the service was good and that our bartenders stood out while you waited for your table. We’re truly sorry, though, that the coordination fell short, with bread being cleared and dessert menus brought out too early. Your point about 'less is more' is well-taken, and we’ll share this with our kitchen team to refine our approach and return to a proper French palette. We have all the elements in place, as you noted, and we’re committed to fine-tuning the details to make the experience truly outstanding. We’d love for you to come back and give us another chance to get it right. With regards, David
   

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4. S

   Summer

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding everything. Try the "Hemingway's Kir Royale" Cocktail!
   

   Josephine - Old TownResponded 1 day ago

   Thank you for the glowing review! We’re thrilled to hear everything was outstanding during your visit to Josephine. The 'Hemingway's Kir Royale' cocktail is definitely a standout, and we’re so glad you enjoyed it—great recommendation for others to try! We can’t wait to welcome you back for more outstanding experiences!
   

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5. A

   Adrienne

   Atlanta

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Charming venue, delicious meal (with what's become a rarity, a generous serving of delectable bread and butter), and excellent service.
   

   Josephine - Old TownResponded 3 days ago

   We're delighted to hear you enjoyed your experience with us! It’s wonderful to know that the charming venue, delicious meal, and our generous serving of bread and butter left a great impression. Our team works hard to provide excellent service, and we’re so glad it shone through for you. Thank you for the lovely feedback—we hope to see you again soon! David
   

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6. CB

   CurtisB

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My overall experience was great. My only disappointment was how the rack of lamb I ordered was cooked. If I knew the default was medium to medium rare I would have let my waitress know I wanted it cooked medium to medium well. It was very good but a little on the rare side for me.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for sharing your feedback—we’re so glad to hear your overall experience was great! We’re sorry the rack of lamb wasn’t cooked quite to your preference. We’ll take note to ensure our team communicates the default preparation more clearly moving forward. It’s great that you still enjoyed it, and next time, please don’t hesitate to let us know you’d like it medium to medium well—we’d be happy to make it just right for you. Looking forward to welcoming you back! David
   

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7. M

   Mike

   VIP

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve been four times now and Josephine never disappoints. The strip au poivre never is my go-to! The service is top notch and the environment is warm and cozy. My fave place in Old Town.
   

   Josephine - Old TownResponded 3 days ago

   Thank you so much for your kind words! We're thrilled to hear you've enjoyed your visits to Josephine. The strip au poivre is definitely a fan favorite, and we're glad it's become your go-to. Our team takes pride in providing top-notch service and creating a warm, cozy atmosphere for our guests. We look forward to welcoming you back to your favorite spot in Old Town soon! David
   

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8. s

   silvia

   VIP

   Baltimore

   28 reviews

   4.0

   28 reviews

   Dined on February 24, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The place is beautiful and food is good. Our waitress was very polite and friendly. A pleasure! However the petite lady located at front that took us to the table had an attitude that was really uncomfortable. We ll return just hoping this lady is no longer helping us.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for your feedback Silvia—we’re delighted to hear you found the place beautiful, the food good, and your waitress polite and friendly. It’s wonderful to know she made your experience a pleasure! We’re truly sorry, however, about the uncomfortable attitude from the petite lady at the front who seated you. That’s not the warm welcome we aim to provide, and we’ll address this with our team to ensure it doesn’t happen again. We’d love to have you return, and we’ll make sure your next visit is met with the hospitality you deserve. Looking forward to seeing you again! David
   

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9. B

   Barbara

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently enjoyed another great evening at Josephine and on this occasion it was our anniversary! The hostess was welcoming and knew immediately the table that we had requested. Our server, Hannah was very professional, knowledgeable and attentive. We enjoyed the Lobster Risotto which was outstanding, salad, cheese course along with two delightful wines. The Macarons at the end of the meal to celebrate our anniversary was a nice touch and much appreciated....delicious too! If I have anything negative to relay it would be that the food runner had on so much perfume that it took a bit of time for it to dissipate so we could enjoy the smell of the freshly served food.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for choosing Josephine to celebrate your anniversary—we’re honored to have been part of such a special evening! It’s wonderful to hear that our hostess made you feel welcome and seated you at your preferred table, and that Hannah provided professional, knowledgeable, and attentive service. We’re thrilled you enjoyed the standout Lobster Risotto, salad, cheese course, wines, and the macarons—what a lovely way to cap off the celebration! We truly appreciate your kind words. We’re sorry about the food runner’s perfume impacting your experience, and we’ll address this with our team to ensure it doesn’t detract from the enjoyment of our dishes moving forward. We’d love to welcome you back for another great evening soon! David
   

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10. L

    Loretta

    VIP

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on February 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were there to celebrate the retirement of two of my wonderful former colleagues, who long ago became cherished friends. We couldn’t have had a better time! Service, table, food, and drink were the best. Lunch couldn’t have been more enjoyable!
    

    Josephine - Old TownResponded 3 days ago

    Thank you so much for choosing Josephine to celebrate such a special occasion—the retirement of your cherished colleagues and friends! We’re thrilled to hear you couldn’t have had a better time. It’s wonderful to know that the service, table, food, and drinks all came together to make your lunch so enjoyable. We’re honored to have been part of this milestone celebration, and we’d love to welcome you back for more memorable moments in the future! David
    

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