Joss Cuisine

Review summary

1. BE

   BrittanyE

   VIP

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Disappointing Holiday Experience Our Christmas Day dinner fell short of expectations, particularly given the special occasion. While we understand the challenges of managing a full house during the holidays, several issues impacted our experience significantly. The first concern arose with seating - we were placed in what appeared to be a prep area, which immediately set an uncomfortable tone. The rushed atmosphere from the staff transferred to our dining experience, making what should have been a relaxing holiday meal feel hurried from start to finish. We ordered their signature Peking duck, which was adequately prepared but missed a crucial element of the traditional experience - the tableside carving. Additionally, the service flow had notable issues: we received insufficient pancakes for the duck portion, and the 10+ minute wait for additional pancakes meant our food cooled considerably. The duck sauce was also not great. The food quality itself wasn't the primary issue; rather, it was the overall dining experience that left us disappointed. For a holiday meal, where ambiance and service are as important as the food itself, the rushed service and makeshift seating arrangements significantly detracted from our celebration. Positive: Duck was properly prepared Areas for improvement: - Seating arrangements during peak times - Pancake portioning for duck orders - Service pacing and attention to detail - Holiday dinner atmosphere
   

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2. L

   LORI

   VIP

   Los Angeles

   104 reviews

   5.0

   104 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great waiter! We will go back for sure.
   

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3. M

   Mark

   VIP

   Los Angeles

   61 reviews

   5.0

   61 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food; the best Peking duck outside of China. Service with a smile and an overall wonderful family dining experience.
   

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4. S

   Shuai

   China

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good Chinese food! We went as a group of 8 and enjoyed great food as well as great service.
   

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5. L

   Lloyd

   Los Angeles

   96 reviews

   5.0

   96 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is an surprising and amazing outpost of excellent Chinese cuisine in a large region of LA that specializes in mediocre Chinese fare. We started with Peking Duck Quoe Tehr and Sesame Tofu Cubes. Sesame Tofu cubes were very good (A-), while the Quoe Tehr had a truly unexpected and wonderful flavor balance of rich Peking Duck, sauce and covering (A). For our main course, we had Hometown Braised Tofu and Snowbass on Black Sauce. Although I have had many Chinese meals in large cities in China, I have never had a meal in a smaller town there. The Hometown Braised Tofu tasted so wonderfully "country" that I could almost feel myself eating it in a small village. Tofu perfectly braised with a mixture of mushrooms, bamboo shoots and bok choy (A). The Snowbass was both an artistic and taste "piece de resistance". Perfectly cooked very white fish, on a bed of perfectly balanced complex black sauce. (A+). The best dish I have had anywhere in a restaurant in a long time! Service was prompt and attentive. Prices were very reasonable for the quality. Inexplicably, the small restaurant was empty except for us on a week night. If you like sophisticated delicious Chinese food at a very reasonable price, you should put this on your list.
   

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6. J

   Jeffrey

   New York City

   15 reviews

   3.0

   15 reviews

   Dined on November 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was not as good as in the past. Ran out of beer, and orders were not delivered in the sequence specifically requested. Food is always good, but this time was not hot.
   

   Joss CuisineResponded on November 14, 2024

   Hello Jeffrey, thank you for sharing your feedback. You feedback is super important and they will help us improve our services and quality of food. We sincerely apologize for the experience you recently had. Please let us know if there is anything we can do for you...
   

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7. M

   Marc

   Los Angeles

   57 reviews

   5.0

   57 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and excellent service. A great choice for Chinese food!
   

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8. S

   Sophia

   VIP

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I found this hidden gem a couple of months ago and have had lunch/dinner a few times since. The food is consistently high quality and carefully prepared...I enjoyed every single time. I highly recommend this place if you want to have an authentic, high quality and traditional Cantonese style Chinese food. The service is awesome too!
   

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9. t

   toni L

   New York City

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   everything was perfect. we loved it so much we went back the next night. so elegantly prepared and presented. the staff is wonderful. we will be back!!
   

   Joss CuisineResponded on October 29, 2024

   Hello Toni, we really appreciate your feedback! Thrilled you dined with us two nights in a row.. We do strive to provide the best quality and service to all out guests. We look forward to seeing you again! Sophia
   

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10. J

    Joe

    VIP

    Central Coast

    43 reviews

    5.0

    43 reviews

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Food and service is a solid “10” Beckie is amazing
    

    Joss CuisineResponded on October 29, 2024

    Hi Joe, thank you so much for sharing your thoughts with us. It means a lot to us. Glad you had a good experience. We love to see you again. Best, Sophia
    

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