Julio’s Italian Restaurant

Review summary

1. J

   Jan VIP

   Sydney38 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice venue, staff were lovely. Food was nice, wine was good. Overall a nice meal out.
   

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2. D

   Daniel

   Perth1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great steak, be nice to get some steamed veg or salad on the side. Overall great lunch for meetings.
   

   Julio’s Italian RestaurantResponded 4 days ago

   Hi Daniel, Thank you for your 5-star rating! We truly appreciate your support and are so glad you had a great dining experience at Julio’s. We’d love to welcome you back soon for another memorable meal and definitely get some veg/salad on the side for you, the next time you dine with us. Best regards, Sharang Bhan Restaurant Manager, Julio’s Italian Restaurant at Holiday Inn West Perth
   

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3. M

   Michael

   Melbourne1 review

   2.0

   Dined on February 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had pasta and it had the gluggy consistency of canned spaghetti. Maybe the pizza is good as that seemed to be what most people ate. Service was friendly but unprofessional. No bread available which goes down as the only italian restaurant I have ever been to without bread. Not many patrons, I think its best days are behind it, and needs a big change of direction unfortunately.
   

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4. D

   Darlene

   Perth2 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Quiet hotel restaurant. Nice food, generous serves, nice staff. It's in an old house so nice atmosphere. Easy to get booking on Saturday night so good option when your not organised.
   

   Julio’s Italian RestaurantResponded on February 16, 2025

   Hi Darlene, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our food, drinks, location, and friendly staff. Your kind words mean a lot to us, and we’re so glad you had an awesome experience at Julio’s. We look forward to welcoming you back soon for another great meal! 😊 Best regards, Sharang Bhan Restaurant Manager, Julio’s Italian Restaurant at Holiday Inn West Perth
   

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5. S

   Stuart

   Salt Lake City1 review

   5.0

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great service little bit slow else five stars
   

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6. R

   Ryan

   Perth1 review

   3.0

   Dined on January 24, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Julio’s has a fantastic offering in terms of cuisine and ambiance, but operational consistency and attention to detail in service need improvement particularly when catering to business clientele who rely on seamless execution. We hope to see these aspects refined, as the potential for an outstanding experience is certainly there.
   

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7. J

   Justin

   Perth1 review

   1.0

   Dined on December 30, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It was our 26 wedding anniversary and we live in area, we’ve never been there before and thought we would give it a go. That was a big mistake, the wait staff were inattentive, they forgot our side dishes, we asked to please take off bill but didn’t so had to fix at till etc… it was like nobody working there wanted to be there, tough gig hospitality but don’t work in it if your not interested. That service level was with us the only booking and maybe two other tables all night, god help customers when they busy…
   

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8. A

   Ashley

   WA1 review

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   We were very disappointed after also having lunch at Julio’s last Christmas which was fantastic. This Christmas lunch was the total opposite. The mains and desserts were basically inedible and the prawns served for the starter were over cooked and very dry. A very expensive lunch for the quality.
   

   Julio’s Italian RestaurantResponded on January 6, 2025

   Dear Ashley, Thank you for sharing your feedback. I am truly sorry that your experience with us on such a special occasion did not meet expectations. Please accept my sincerest apologies for the food not being as good as you expected. We will be addressing this matter with our team to ensure it does not happen again. Your visit should have been memorable for all the right reasons, and I deeply regret that we fell short. Once again, I apologise for the disappointment caused, and I appreciate you bringing this to our attention. Kind regards, Sharang Bhan Restaurant Manager Julio's Holiday Inn West Perth
   

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9. J

   Joseph

   Perth1 review

   2.0

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Heard some good things about Julio's but our night was terrible. One to forget. No service and food took forever to come out and when it did it was awful. My swordfish was good though but not worth the $46. Only good thing is the way the Manager apologised and looked after us price wise. His professionalism showed through. Maybe this was a once off error so I will give it another go. This place has been transformed from it's original days and more like a bar now which has a good feel about it. Great little outdoor area too. They serve pizzas only for lunch which is weird.
   

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10. M

    Mark

    Perth1 review

    1.0

    Dined on December 6, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Very slow inattentive service I had to get up and ask if I could order a drink looks like the owner was having an impromptu team meeting…. No one checked if our meals were satisfactory…. We were never offered a second drink then when we decided to leave another random glass of white wine appeared I never ordered Very strange date night … left without desserts and disappointed
    

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