Juniper

Review summary

1. B

   Brittany

   VIP

   Charleston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Our server was terrible, but everything else was great!!
   

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2. M

   Mary Jane

   Charleston

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Menu is very limited, the food was cold. Even the coffee. Surrounding are attractive but not worth the value. Miss the Brunch buffet mennu.
   

   JuniperResponded 1 day ago

   Dear Mary, We sincerely apologize for the limited menu options and for your food and coffee not being served at the ideal temperature. This is not the standard we strive to provide, and we will be reviewing this with our culinary team to ensure improvements are made. We also understand your disappointment in missing the brunch buffet menu and will share your feedback with the management team as we consider future enhancements to our offerings. With that being said, We are pleased to hear that you found the surroundings attractive. We value your input and hope you’ll give us another chance to provide you with a better experience in the future. Regards, Will Ruwer General Manager
   

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3. S

   Sue

   Charleston

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 5

   We were VERY disappointed that there was no entertainment and the DJ music is way too loud for the space, there is no way to have a conversation with the people you are with!! Also, very difficult to even hear the wait staff! Let's just say, we will NOT rush to go back!
   

   JuniperResponded 2 days ago

   Hello Sue, We're truly sorry to hear about your experience at Juniper. We always aim to provide a comfortable and enjoyable atmosphere for our guests, and we're disappointed to hear that we fell short during your visit. We understand how important conversation is, and we apologize if the noise level made it difficult for you to have a conversation. We also appreciate your feedback about the difficulty in hearing our wait staff. We're always looking for ways to improve and your comments will be taken into consideration. We hope you will reconsider and give us another chance to serve you better in the future. Best regards, The Management Team
   

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4. b

   beth

   Charleston

   8 reviews

   4.0

   8 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Food was absolutely delicious and we very much enjoyed each course of the restaurant week menu. Noise level was too high for us.
   

   JuniperResponded 1 day ago

   Dear beth, We are delighted to hear that you thoroughly enjoyed each course of our Restaurant Week menu! Your kind words about the food mean a lot to our culinary team. However, we deeply regret the noise level detracted from your overall experience. We aim to provide a welcoming and comfortable ambiance for all our guests, and your feedback helps us identify areas for improvement. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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5. M

   Mary

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about our experience was amazing. The atmosphere was absolutely perfect and so cozy. The service was so good and the waitress was delightful. The food was excellent. My friend and I had the salmon. My husband had the Poke bowl, and my friend’s husband had the Halibut.
   

   JuniperResponded 1 day ago

   Dear Mary, We are thrilled to hear that you had an amazing experience with us. It is wonderful to know that the atmosphere, service, and food all exceeded your expectations. We will be sure to pass along your compliments to your delightful waitress, and we are so happy that the salmon, poke bowl, and halibut were to your liking! It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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6. C

   Carl

   Western NC

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic! Mia’s service was on point and excellent throughout the evening. Restaurant Week menu was a great value and delicious, but some regular menu entrees and items were overpriced.
   

   JuniperResponded 1 day ago

   Dear Carl, We are thrilled to hear you enjoyed the fantastic food and that Mia provided excellent service throughout your evening. She will be delighted to know her efforts made a positive impact on your visit. We are also glad you found the Restaurant Week menu to be a delicious and valuable offering. Your feedback regarding the pricing of some regular menu items is appreciated and will be shared with our team as we continually work to provide the best dining experience for our guests. It was our pleasure having you at Juniper, and we hope to see you again soon. Regards, Will Ruwer General Manager
   

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7. R

   Rachel

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Bailey! Thank you to our waitress Bailey :) Hibiscus drink was delicious and very large!
   

   JuniperResponded 2 days ago

   Thanks for visiting us, Rachel! We're thrilled to hear that you enjoyed the Bailey drink and found our service to be excellent. We strive to provide our guests with delicious food and great service, and your feedback is a testament to that. We're delighted that you had a wonderful dining experience and we look forward to welcoming you back to Juniper soon. Best wishes, The Management Team
   

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8. R

   Robert

   Western NC

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   What a great first experience. Bailey, our server had us well taken care of. She was our highlight! Salmon was delicious and the our table for 2 under a lighted tree gave way for a dreamy dinner. Thanks.
   

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   JuniperResponded 2 days ago

   Thanks for the feedback, Robert! We're thrilled to hear that you had a great first experience at Juniper. It's wonderful to know that you enjoyed our salmon and that the table under a light was a nice touch. We're also glad that the service met your expectations. We strive to provide top-notch service to all our guests and your feedback helps us to do just that. We can't wait to welcome you back for another dreamy dinner soon!
   

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9. J

   Joe

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a unique dining experience. The rooftop location, the extensive seating options, the elaborate decor, creative menu and excellent service all made for a memorable evening!
   

   JuniperResponded 2 days ago

   Hey Joe, Thank you for the fantastic review! We're thrilled to hear that you had a memorable evening at Juniper. It's great to know that you enjoyed our rooftop location, extensive seating options, and our creative menu. We're also glad that our service met your expectations. We strive to create memorable dining experiences for our guests and it's wonderful to hear that we succeeded. We look forward to welcoming you back for another enjoyable evening soon. Best, The Management Team
   

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10. A

    Annie

    Charleston

    8 reviews

    3.0

    8 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    As someone who adored Juniper when they opened, I hate to say it’s not as good anymore. Brunch was fine- average. No flavor combinations that were fun/remarkable, no more in house made touches to really elevate dishes, and the music was loud 9:30pm or later playlist for a Sunday brunch. Attention to detail seems to be at a different standard now.
    

    JuniperResponded 1 day ago

    Dear Annie, We are truly sorry to hear that your recent brunch experience didn’t live up to the high standards you enjoyed with us in the past. We always aim to provide unique flavors and a memorable atmosphere, and we are disappointed that we fell short this time. Your comments about the music and the attention to detail have been noted, and we will certainly take them into consideration as we continue to refine and improve our offerings. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve.  Regards, Will Ruwer General Manager
    

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