KAANDELA

Review summary

1. S

   Sterling

   VIP

   Washington DC

   19 reviews

   2.0

   19 reviews

   Dined on December 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Expected cutting edge , inventive food. Reality was far from that. Pork belly lollipops were great , but short rib just came with ice cold ordinary mashed potatoes with potato chips stuck in them. Seafood casserole had no special flavoring and was completely unremarkable.
   

   KAANDELAResponded on December 10, 2024

   Dear Sterling, we're really sorry to hear that your experience didn’t meet your expectations. We appreciate your feedback on the pork belly lollipops, and we're glad to hear you enjoyed them. However, we understand your disappointment with the short rib and seafood casserole. We take your comments seriously and will review the dish components and flavors to improve. We hope you'll give us another chance to provide you with a more exceptional experience next time. Thank you for sharing your thoughts!
   

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2. S

   Shelley

   VIP

   Calgary

   14 reviews

   5.0

   14 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food. Great cocktails and attentive service. A must go in Casco Viejo!
   

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3. G

   Graeme

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional dining. Could benefit from improved espresso quality; otherwise, first class.
   

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4. E

   Erin

   Salt Lake City

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   This was our fourth visit to Kaandela, one of our favotite restaurants for special occasions, but this was our most disappointing visit. The service was very fiendly throughout, but we went long periods of time without check-in visits, were unable to get more than one drink, and there were several problems with our meal. It was as if they forgot we were there for long periods of the evening. After waiting almost 40 minutes, all of our main plates suddenly arrived at the same time. Our appetizer was delivered after the main dishes were finished. On top of that, the food quality was not as good as the previous, exceptional, vists. The pork shank was dry and rubbery (not crispy) and the fish dish was very salty and full of bones. We live in Panama City, and will probably give Kaandela one more chance in the hope this was just an "off night," but we left feeling disappointed after this special anniversary dinner.
   

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5. J

   JUAN

   Miami

   1 review

   2.0

   1 review

   Dined on November 25, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   La comida estuvo mal en general, no lo recomiendo, ni volvería
   

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6. S

   Simone

   Caribbean

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After getting the suggestion from my sister, I booked immediately for my friends and I. I wanted somewhere nice to celebrate my birthday and Kaandela did not disappoint! All of the staff were very attentive to our table and Luis made sure our meals were to our liking. Unfortunately, I could finish my octopus and corn because I wasn't expecting such a huge portion so, to the chef, it was AMAZING and I really wanted to eat it all but I was so full already from the pork lollipops! Excellent food, excellent service, excellent staff 🖤 From my friends and I, Thank you.
   

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   KAANDELAResponded on November 26, 2024

   Thank you very much indeed on behalf of our entire team, dear Simone!
   

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7. m

   megan

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was outstanding but service was so poor I would never go back. I found a white hair in my food and didn’t even receive an apology. I was told no one has white hair so it was probably mine, I don’t have white hair. I wouldn’t recommend this restaurant unless they get better service.
   

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8. G

   Geudy

   Costa Rica

   3 reviews

   5.0

   3 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Tuvimos una excelente experiencia culinaria, comimos y tomamos súper rico. 100% recomendado. El ambiente es tranquilo perfecto para hablar.
   

   KAANDELAResponded on October 28, 2024

   Muchas gracias por visitarnos, querida Geudy
   

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9. J

   Jasmine

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. The fish was incredible, the pork belly was amazing. The cocktails were great. 10/10!
   

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10. K

    Karene

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on October 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service were exceptional. The ambience was beautiful and contributed to a wonderful dinning experience.
    

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