Kaikagetsu NYC

Review summary

1. IS

   IsabelleS

   New York City1 review

   5.0

   Dined on December 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such an amazing dinner at Kaikagetsu! Every detail of our experience from the sourcing of the ingredients, the preparation of the food, the dish ware selected for presentation, and the sake recommendations were incredibly thoughtful and well executed. As someone who used to work in fine dining, I was really impressed that our dinner did not just feel like a meal but an experience where the quality of the ingredients and sincerity of the hospitality really shined through. A huge hats off to the team! Thank you so much for a wonderful evening :) we will definitely be back
   

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2. OT

   OpenTable Diner

   Los Angeles1 review

   4.0

   Dined on November 22, 2023

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I really enjoy the Okinawa tea and Hokkaido scallop offered by the restaurant. The ambiance is quiet, and the service is very attentive. However, there's definitely room for improvement. Since it is my first time having Kaiseki, I was expecting a more unique experience. Although other dishes are okay, I feel the Sukiyaki could have more vegetables to reduce the oiliness of the Wagyu and be cooked in front of the customer to enhance their experience. Lastly, the matcha ice cream lacks novelty for Kaiseki. I believe more delicately designed desserts could be offered, such as a crafted chestnut cake or peach shaved ice I have had in other restaurants before.
   

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3. C

   Christina

   New York City3 reviews

   5.0

   Dined on November 9, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love kaiseki - a Japanese multicourse meal centered around seasonal ingredients - and I'd been meaning to go here because I was drawn in by the photo of the tabletop konro. Kaikagetsu's specialty is Hida Beef, a very high quality wagyu beef, and they feature it with miso, in sukiyaki, and in sushi. The beef is amazing - the best 9 pieces of beef you'll ever have. But I also recommend Kaikagetsu for the service. They put a lot of attention and care into their food and treat guests well. It is model Japanese hospitality: omotenashi. The plates are whisked away as soon as you're finished, your place setting is wiped and a new dish arrives. I wanted the traditional sukiyaki accompaniment of an egg and they whipped it up. I started coughing and they refilled my cup with Okinawan herbal tea. Kaikagetsu is a special place and wonderful experience!
   

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4. L

   Lwwt

   New York City7 reviews

   5.0

   Dined on October 30, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome place Good food Good service e Quiet Authentic
   

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5. T

   Tommy

   New York City10 reviews

   4.0

   Dined on October 26, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We have come for my wife's birthday on four or five occasions now. We are glad to support the business and appreciate the level of service received on each visit. The cost (what with inflation etc) is becoming onerous but one feels more value could be received as the menu is not too unchanged from when it cost (~90 4 years or so back) pp vs now (+~170) and there is less food each time. We recognized certain sakes as not really deserving of being charged +50 etc for a carafe. Noted that a simple gin cocktail could not be made although it was on the menu and there appeared to be a bartender present. This is an industry wide phenomneon and has as much to do with the lack of commercial lease ceilings in NYC as any one restaurant. 7.5/10.
   

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6. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on September 23, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed the time, could feel like I was in Japan. They are amazing as always.
   

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7. PY

   PeterY

   New York City1 review

   5.0

   Dined on September 10, 2023

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had their set menu plan which was seven courses. Although each course looked small mainly due to the plating, the food was more than enough to fill you up. High quality meat and seafood satisfied the appetite. Service was all done by 1 waiter who was attentive and methodical in every step. From serving to cleaning, it was done in a very classy manner. The ambiance is a little dark as the lighting almost made my sleepy with all the food but it had a good vibe. $ 170 per person is well worth the price.
   

   Kaikagetsu NYCResponded on September 24, 2023

   Dear Peter. Thank you kindly for the detailed review. We took note on the lighting and have adjusted some things- we hope the new setting will be better. Thank you again and we hope to see you again soon!
   

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8. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on September 8, 2023

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   It’s good spot but I’m not sure what I go back these, it’s not worth
   

   Kaikagetsu NYCResponded on September 23, 2023

   Thank you for dining with us and for the comment. Please let us know where you felt the worth was not up to par. We are always looking to better our services so your advice will be most appreciated.
   

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9. OT

   OpenTable Diner

   San Francisco1 review

   2.0

   Dined on September 6, 2023

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   Food was nothing to remember, but definitely felt over priced. The beef dishes were disappointing. Also, AC wasn’t working that evening, it was almost too hot to eat. The restaurant had 2 small portable units, but would have been nice to know ahead of time & allow us to rebook instead. Only 2 other tables here that night, vibe inside wasn’t the best either.
   

   Kaikagetsu NYCResponded on September 23, 2023

   Thank you for dining with us and for the feedback. We are truly sorry for the inconvenience. Our AC unit is temperamental and when we know beforehand, we do try to notify our customers prior to their visit, but sometimes the unit suddenly changes its mind. We apologize again for the discomfort. If you can please elaborate on the disappointing beef dishes and vibe it would be most helpful. We would love to take notes and see how we can make the experience better. Kindly please advise here or to our email - Thank you very much again.
   

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10. T

    Tina

    Greater Boston2 reviews

    2.0

    Dined on September 2, 2023

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 1

    Food is horrible, no any dish is tasty, but service is good
    

    Kaikagetsu NYCResponded on September 24, 2023

    Dear Tina. We are very sorry to hear your feedback. We see you added the tag for child friendly, and the only party with a child that night had completely finished their meals and happily mentioned they would come again, so we believe this is not your party. As we don’t know your full name, if you can please advise the reservation name and if there were any specific dishes that were not to your liking, it will help us greatly- either here or if you can email us. We are very sorry you did not have a pleasant experience. Thank you for acknowledging our service. We appreciate your time, and we hope you can give us another try in the future.
    

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