Kembara

Review summary

1. V

   Victoria

   Phoenix

   9 reviews

   vip
   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very good service and food. Delicious but a little on the salty side for all the dishes. Enjoyed the decor and ambiance. I would eat there again
   

   KembaraResponded 1 day ago

   Dear Victoria, Thank you for the great review! It is always exciting to hear from our guests, and we are delighted you enjoyed the combination of our attentive service and wonderful ambiance with culinary excellence creating the perfect dining experience. It was our pleasure serving you at Kembara, and we look forward to seeing you again soon.  Christopher Biguet Restaurant General Manager
   

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2. K

   Kelly

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   While service was good- the pace of the meal was way too fast - we wanted an enjoyable 90 min but were done in 45.
   

   KembaraResponded on November 21, 2024

   Dear Kelly, We are glad your dining experience was pleasant and appreciate your high rating. Thank you for sharing your feedback so that we can continue to improve and deliver the best guest experience possible. It is through communication like yours that we continue to enhance our service. It was a pleasure serving you at Kembara, and we hope to see you again soon. Christopher Biguet Restaurant General Manager
   

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3. D

   Diana

   Los Angeles

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A must-do; food is excellent; high quality, quick to the table and delicious. Service is excellent and super ambiance. Eclectic menu with a variety of voices and a good selection of vegan options. Will definitely visit again!!!!
   

   KembaraResponded on November 17, 2024

   Dear Diana, Thank you for taking the time to let us know how much you enjoyed dining with us. We are pleased our combination of inspired service with fresh, homemade, local flavor made for a memorable experience. We look forward to serving you again at Kembara. Christopher Biguet Restaurant General Manager
   

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4. L

   Lori

   Hawaii

   3 reviews

   4.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food and service are always on point. There is not a huge selection of food choices, but everything on the menu is priced well for the quality, and YUMMY!
   

   KembaraResponded on November 11, 2024

   Dear Lori, Thank you for the stellar review! It is always exciting to hear from our guests, and we are delighted you enjoyed the combination of our inspired service with culinary excellence creating the perfect dining experience. It was our pleasure serving you at Kembara, and we hope to see you again soon.  Christopher Biguet Restaurant General Manager
   

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5. L

   L

   San Antonio

   14 reviews

   4.0

   14 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We are guests at the resort and this was our second choice restaurant as the first choice was closed. We are so glad the first choice was closed. The food was spectacular. We weren’t prepared for Napa cabbage to taste that good. And the lobster was amazing as well.
   

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   KembaraResponded on November 11, 2024

   Dear Guest, Thank you for the generous review of Kembara located in the JW Marriott Phoenix Desert Ridge Resort & Spa. We are so pleased we could be a memorable part of your stay while a guest at the hotel. We appreciate you mentioning how much you enjoyed our epicurean delights, and we look forward to seeing you every time you visit the area. Christopher Biguet Restaurant General Manager
   

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6. D

   DAVID

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate on the patio and enjoyed our evening even though it was chilly but the heaters helped
   

   KembaraResponded on November 13, 2024

   Dear David, We are devoted to creating a memorable dining experience with our fresh food and enjoyable atmosphere, and we are happy to read that you loved your visit. Thank you for dining with us at Kembara, and we look forward to welcoming you back soon. Christopher Biguet Restaurant General Manager
   

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7. A

   Ann

   Phoenix

   7 reviews

   vip
   4.0

   7 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Wait staff was initially good, but then took quite a long time to get coffee, tea, dessert at the end of the meal. The food is totally amazing! 
   

   KembaraResponded on November 11, 2024

   Dear Ann, Thank you for taking the time to let us know how much you enjoyed dining with us. We are pleased our combination of inspired service with fresh, homemade, local flavor made for a memorable experience. We value your honest feedback and look forward to serving you again at Kembara. Christopher Biguet Restaurant General Manager
   

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8. A

   Alexis

   Seattle

   10 reviews

   vip
   4.0

   10 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food here is great, with authentic spice and top-quality ingredients! Clayton and Chef Penny provide outstanding service. If you're in the area and eager to explore more authentic Southeast Asian cuisine, this place is a must-visit. Truly top-notch!
   

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   KembaraResponded on November 10, 2024

   Dear Alexis, Thank you for the wonderful review of Kembara! We are devoted to creating a memorable dining experience with our delectable food and attentive service, and we are happy to read that you loved your visit. Thank you again for dining with us, and we look forward to welcoming you back soon. Christopher Biguet Restaurant General Manager
   

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9. E

   Elaine

   Phoenix

   1 review

   4.0

   1 review

   Dined on November 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Other than one dish we tried that we were not impressed with, the food and drink items we ordered were delicious. Servioe was otherwise good, but the wait for our drinks was almost a half hour. Very nice space, but a bit noisy when most tables are occupied. Overall we liked it a lot and would definitely go back.
   

   KembaraResponded on November 14, 2024

   Dear Elaine, We are pleased your overall dining experience was pleasant and that you enjoyed many aspects of our place. However, we always aspire to exceed our guests' expectations; therefore, we are sorry for the wait time and food concerns you experienced. We will share your comments with appropriate individuals to enhance our guest experience. Thank you for dining at Kembara, and we are pleased to know you will return soon! Christopher Biguet Restaurant General Manager
   

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10. M

    Monica

    San Antonio

    1 review

    5.0

    1 review

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Megan was Outstanding! Wine glasses, coffee and service . She’s the best !
    

    KembaraResponded on November 4, 2024

    Dear Monica, Thank you for the kind review. We are pleased that you had an outstanding experience with us and that our staff took excellent care of you. Our team works incredibly hard, and we will enjoy sharing your comments with Megan. Thank you once more, and we all look forward to seeing you again at JW Marriott Phoenix Desert Ridge Resort & Spa. Best Regards, Theresa Campici Guest Experience Specialist
    

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