Kettner’s

Review summary

1. A

   Anna

   VIP

   London

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible. Fantastic service, amazing food and wonderful cocktails and wine. Love that you can get a carafe of wine. Brilliant will be coming back!
   

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2. WS

   WarrenS

   London

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   The focus for staff to upsell is too much. Every choice we made we were encouraged to go for something else. I ordered chicken because I wanted chicken, but was pushed by the waiter to go for the Porthouse - not what I wanted, not what I chose. Really too much and left a bad taste. Certainly won’t be going back for a long time! Silly and short sighted on their part
   

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3. K

   Kate

   VIP

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent supper as always. Perfect vibes and attentive service.
   

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4. T

   Teresa

   Berkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really caring support for my elderly mother celebrating her 80th birthday. Thank you,
   

   Kettner’sResponded 4 days ago

   Dear Teresa, Thank you for dining with us. We're delighted you enjoyed your experience at Kettner's and hope to see you again soon. Best, Maria
   

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5. C

   Camilla

   VIP

   London

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The ambiance was lovely—charming and cozy— and the Oysters were fantastic. It’s a beautiful spot with potential, but the slow service took away from the overall experience.
   

   Kettner’sResponded 4 days ago

   Dear Cailla, Thank you for taking the time to share your experience with us. Your feedback is important to us and will help us to improve. We hope to see you again in the future. Best, Maria
   

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6. B

   Beatrice

   London

   1 review

   4.0

   1 review

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   great service. The Maitre D moved us to a larger table to accommodate an unexpected guest, and the waiter was attentive and helpful and juast really good
   

   Kettner’sResponded 4 days ago

   Thank you Beatrice! We appreciate your feedback and hope to see you again soon. Best, Maria
   

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7. D

   David

   London

   6 reviews

   5.0

   6 reviews

   Dined on February 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great location. Lovely decor. Excellent atmosphere. Good service. Reasonable prices. Excellent food
   

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8. OT

   OpenTable Diner

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on February 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Whilst we did have a great meal at Kettner’s they seemed to be out of quite a few things. Firstly they had no oysters. Then, upon beginning our order our waitress informed us that they only had 3 steak frites left and our party then had to decide who got them. It was a tad awkward. Maybe next time alert the guests before they begin ordering. Also I ordered a cocktail which I have had before called the picante and there was no alcohol or chili in it. They did correct it but it was strange as my friend who also ordered one had hers made properly. Overall it was a good meal and our waitress was very nice but a little disappointed with those 3 awkward moments…
   

   Kettner’sResponded 4 days ago

   Thank you for taking the time to share your experience with us. Your feedback is important to us and will help us to improve. We hope to see you again in the future. Best, Maria
   

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9. T

   Trisha

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening. Everything was perfect. Food was amazing. Service exceptional.
   

   Kettner’sResponded 4 days ago

   Dear Trisha, thank you for dining with us. We're delighted you enjoyed your experience at Kettner's and hope to see you again soon. Best, Maria
   

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10. A

    Angus

    London

    2 reviews

    3.0

    2 reviews

    Dined on February 22, 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Champagne Bar appeared closed due to refurbishment but main bar stylish & cosy. Reception lady very helpful & mindful of customers with mobility issues… but waiting staff mediocre at best. Champagne should be served colder. Food was good & vibe nice.
    

    Kettner’sResponded 4 days ago

    Dear Angus, Thank you for taking the time to share your experience with us. Your feedback is important to us and will help us to improve. We hope to see you again in the future. Best, Maria
    

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