Kimura Japanese Steak House by Japan Inn

Review summary

1. c

   cindy

   VIP

   New York City

   93 reviews

   1.0

   93 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They take reservations and do not honor them. They lead you to believe you will have a table and keep you waiting for OVER AN HOUR or more by telling you, you’re the next to be seated. The food is low quality and the manager is nasty. I would NOT ever go back there. I gave them 2 chances and the experience was the EXACTLY the same both times! STAY AWAY!!!!
   

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2. OT

   OpenTable Diner

   Miami

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not a good representation I am sure being New Years Eve and so crowded. We have been every New Years Eve here and this was by far the most crowded and staff overwhelmed. Usually good service but not on New Years Eve as you will probably denote from other diners.
   

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3. L

   Lisa

   West Palm Beach

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   As usual the food and entertainment were wonderful. Very disappointed that you no longer serves the Purple Haze sake drink. It was something we specifically came to Kimura for. The bar service was terrible. It took nearly 30 minutes for one of us to get our 1st drink after being seated.
   

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4. L

   Linda

   Naples

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and entertainment. It was a wonderful experience.
   

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5. G

   Gerry

   West Palm Beach

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Our chef at the Hibachi table was very amusing and entertaining. The food was excellent. The only negative last night was after our salads were served we waited 30 minutes until the chef came to our table and began to prepare our food on the Hibachi grill, and we were a full table.
   

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6. S

   Scott

   VIP

   Fort Lauderdale

   13 reviews

   1.0

   13 reviews

   Dined on December 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   RESERVATION WAS NOT HONORED! Made a reservation several days advance. Three handicapped people in our party so a reservation was important. Drive 40 minutes to get there. Arrived and the check in line was out the door. I thought these were all people who just walked up. Nope, several said they had reservations and had been waiting almost an hour beyond their time. I couldn’t have our party wait like that. So we left. We were excited for this dinner, but wound up having cheese sandwiches. Not merry Christmas to us! The crazy part is that they were still accepting reservations on OpenTable.
   

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7. J

   Janine

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a 6:00 reservation for 5. We arrived on time, but due to the holiday and the amount of customers, they anticipated a 20 minute wait which is exactly what it took to get seated. We were fine with that. Everything else was great.
   

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8. j

   julie

   West Palm Beach

   8 reviews

   4.0

   8 reviews

   Dined on December 24, 2024

   1. Overall 4
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had to wait about an hour to sit down . From our reservation.
   

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9. N

   Nicole

   VIP

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Chef was great!! Wish I had got his name. Much better than Benihana.
   

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10. D

    Damaris

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Me encantó todo estaba bien rico lo recomiendo la comida deliciosa la atención también
    

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