Kitchen + Kocktails by Kevin Kelley - Charlotte

Review summary

1. M

   Markeita

   Charleston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Went here for my birthday. Made a reservation but didn’t get seated to almost 45 mins past my reservation. The food is extremely overpriced and it is mediocre at best. The wait time for the food was so long, our waiter was not attentive. I was just really disappointed overall. I really wanted to like this place. I will never be back.
   

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2. s

   sheena

   Charlotte

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice but over priced for basic food. 11 dollars for French fries. $9 for a side of cornbread, &13 for a side of Mac and cheese, $21 for a cocktail. What a joke. Had an reservation and we wasn’t honored it till an hour later.
   

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3. A

   Alexandra

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While wait time was long, everyone was accommodating and the food was amazing
   

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4. M

   Mia

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, friendly server & fancy ambiance!
   

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5. G

   Glenford

   Charlotte

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   My wife and I dined here and we had the pork chops and the fried catfish with fried okra and mashed potatoes. We started off with the seafood gumbo and dream eggs I have to admit the food was delicious and prepared to our liking. I definitely will be coming back in the future my only complaint is that it our server a very long time to refill our sweet teas I understand they can’t get quite busy at times but that’s no excuse for timely service after all there are many other restaurants we could have dined at but we chose your establishment. Timely service is paramount in food service it will make or break you.
   

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6. T

   Tanyae

   San Francisco

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience and food was very good! The waiter was so nice and had good recommendations! Only issue was parking which was terrible!
   

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7. K

   Katrina

   Charleston

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great customer service and ambiance. Food and drinks are average and overpriced.
   

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8. S

   Sheryl

   Charlotte

   71 reviews

   vip
   3.0

   71 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food and service were very good but overall too expensive for the type of cuisine. Extremely loud and busy. The parade of people getting photos at the rose wall was entertaining. We don’t appreciate having 20% gratuity automatically added to bill even for a small party. This seems unnecessary and presumptuous.
   

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9. CD

   CrystalD

   Greensboro

   5 reviews

   2.0

   5 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Very disappointing experience here. I dined at other locations and have loved it. Charlotte’s location makes me never want to eat here again. Portions were tiny compared to what I’ve had before. Drinks were horrible and the service was extremely slow. Definitely not worth the price!
   

   Kitchen + Kocktails by Kevin Kelley - CharlotteResponded 4 days ago

   Thank you for sharing your feedback. We sincerely apologize that your recent experience didn’t meet your expectations. Your comments are important to us, and we would love the opportunity to make it right. We’d be honored to welcome you back to our restaurant. Please feel free to reach out to me directly, and I’ll ensure we provide you with the best possible experience. We look forward to serving you again soon. Best regards, Anthony Powell Director of Reservations Kevin Kelley Concepts
   

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10. S

    Stephanie

    Charlotte

    1 review

    4.0

    1 review

    Dined on December 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    I took my BF to celebrate his birthday he loved everything about it except that almost all of the entrees was ala carte, other than that we had a great time the waitress was amazing. My only suggestion would be to provide a few more options of food that doesn't so much heat, I can't have a lot of spicy food so my choices was limited.
    

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