KITTEN

Review summary

1. M

   Mai Anh

   London3 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not professional customer service. They charged us the wrong amount (doubled the amount we had to pay). When we asked them to check again, it took them a while to realize they charge the wrong table. They even made us check through the bill again after they refunded us the surplus amount. It showed that they were not professional (could not calculate the right amount). The way they solved it was not subtle too (they could give us a drink or a dessert to say sorry that’s called good customer service) The food was alright. We loved the fois grass and tuna taco. The rest was not bad cz we had better Japanese food before :)
   

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2. E

   Emma

   Yorkshire2 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   A very nice night, food and atmosphere was fantastic - however the junior staff let it down slightly. We ordered a number of dishes to share, expecting them to come out in waves to ensure we weren't over faced. As we started to receive the first few dishes a lot started to follow and it was apparent they'd all been put through without consideration. I asked a member of staff to try slow them down but she said it was too late. We then had a few dishes cleared as we were still eating from them. For premium prices, service also needs to be 5*. The food was delicious, service just needs a little work.
   

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3. S

   Sonya

   London2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ordered 6 dishes and all of them were great, with the edamame to nibble on (which were really nicely charred!). The food arrived at a fairly fast pace but this was good as we were hungry! Highlights were the sea bass ceviche and the tuna tacos. We both had a dessert and they were both amazing, too. Service was attentive but not pushy, knowledgeable. Music playing created a nice ambience. Thanks for looking after us.
   

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4. OT

   OpenTable Diner

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Staff kept rushing us by asking for bills and putting plates away even though we are clearly not finished
   

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5. OT

   OpenTable Diner

   Manchester1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The sushi here is unreal, very kind service to recommend their favourites and popular dishes people choose and the entire vibe of the place with high ceilings just makes it an unreal place to eat.
   

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6. OT

   OpenTable Diner VIP

   Munster3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It wa amazing . The only thing that i didn’t like is they don’t have hot drinks
   

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7. Y

   Yin Ming

   Greater Boston4 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibe of the restaurant is good and the choices of food are good to.
   

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8. L

   Liana

   Manchester1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The servers where so lovely and the place is beautiful. Would definitely recommend!
   

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9. L

   Liz

   Manchester1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect ambiance and amazing food and cocktails.
   

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10. A

    Alanna

    Dublin1 review

    3.0

    Dined on February 27, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    The food was made instantly and was all to a high standard, however, the service was poor. Multiple waiters we interacted with showed little interest and were not very attentive, which was slightly uncomfortable and it was difficult to get their attention at every stage of our visit. Many of them were standing around the food service area in groups, which meant it was near impossible to speak to anyone. On the other hand, the music and ambience was great, it was just that given the mandatory service charge we did feel let down.
    

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