Komodo

Review summary

1. I

   Irais VIP

   Houston6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The vibe is hip from the decor to the music and menu Many great items but some not so great as well . Service is top notch . Drinks and desert spectacular . But pricey at the end of the day but quite worth it while in Miami
   

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2. S

   Shannon VIP

   Los Angeles18 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We absolutely loved the food. The setting thru us off (office building)…but we were there on a Monday so I’m sure the vibes are better on the weekend. The food was outstanding! Our group of 8 couldn’t have been happier!
   

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3. R

   Rachel

   Miami2 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Not a fan. Took a long time to accommodate seating even with reservations made weeks in advance. Food was not appetizing nor was there an adequate amount of options to choose from. Service was horrendous.
   

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4. OT

   OpenTable Diner VIP

   Miami4 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We waited over an hour to get sat for dinner. We’ve been here many times and this is the longest we have ever waited. What is the point of having a reservation?
   

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5. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Good food and vibes. Extremely long wait to sit
   

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6. E

   Erin

   Miami33 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! I only go once a year (for my birthday) because of the price, but I look forward to it every time and am always so happy when I’m there! Best duck ever! And I could make a meal out of the Lobster Dynamite appetizer! So delicious! Already looking forward to next year!
   

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7. B

   Bettsyluz VIP

   Miami2 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Total Disappointment with Reservation Management and Value for Money Booking at Komodo is practically a risk. To secure the reservation, they charge a $15 per person hold, which you lose if you cancel less than 24 hours in advance or if you arrive more than 15 minutes late. Up to that point, it seems like a strict but understandable system. What’s absurd is that, despite arriving on time, we were made to wait over an hour to get our table. It’s obvious they overbook without considering the customer experience. If they are so strict with their rules and the time they allow customers, why don’t they apply the same standard to their own management? They only allow you 1 hour and 45 minutes at the table, which makes the experience feel rushed and not very enjoyable. To top it off, the prices are excessive for the poor service they offer. The food is okay, but nothing extraordinary. It definitely doesn’t justify the expense or the wait. In short, they charge you to reserve a table and warn that they’ll only wait 15 minutes for you, but when you arrive on time, they can make you wait over an hour with no compensation. This shows that they only care about maximizing their capacity without concern for the customer experience. The food is nothing out of this world, the service leaves a lot to be desired, and the value for money is terrible. I won’t be returning, nor will I recommend it.
   

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8. C

   Corie

   Miami1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time with friends! I was recommended your restaurant and can’t wait to come back
   

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9. PC

   PCARVALHO

   Miami5 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We liked The experience except The hostess reception. She was not polite neither gave us the atention we deserved.
   

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10. P

    Pascale VIP

    Miami2 reviews

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    We had a reservation at 8:30 and we where sat down by 9:45. People at the door where extremely rude.
    

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