Kona Grill - Tigard

Review summary

1. OT

   OpenTable Diner

   Portland1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   The server was really nice. Drink took forever. Food was meh. We won’t be going back.
   

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2. G

   Graham VIP

   Seattle68 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Not a good experience. First, this place is LOUD! There's a DJ pumping music and overhead speakers above every table. It is difficult to have a conversation. The place was about half full, yet they somehow ran out of water glasses. They were pouring tap water into wine glasses. The beer list is pathetic. This is Portland and they had no NW craft beer options. The only IPA offered is Lagunitas. The food was so-so at best. I had the poke bowl. It was so dry that I borrowed some of the sauce from the potstckers appetizer. Meanwhile, my wife's salad was so overdressed that she wound up with limp lettuce swimming in liquid. And then there's the price. For four, with mediocre food, the bill was $220! There are MANY better options.
   

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3. T

   Teri

   Portland1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday friend chose Kona Grill...it didn't disappoint. In fact, personable friendly service raised the bar!
   

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4. A

   Anissa VIP

   Las Vegas22 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Some meals definitely better than others. Feels like it is on the expensive side for what ya get. Service was good. Our server was attentive. I would go back for their cocktails and spicy shrimp. Tempura. I loved the Patio Bubbles drink.
   

   Kona Grill - TigardResponded on March 3, 2025

   Thanks for the review, Anissa! We're glad to hear that you enjoyed our tempura and Patio Bubbles drink. We understand that there's no one-size-fits-all when it comes to pricing, and we're always striving to provide the best value. It's great to hear that our service met your expectations. We appreciate your feedback and look forward to serving you again. Christina GM
   

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5. J

   Jeremy

   Portland1 review

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service is always very slow. The waiters bring the main courses out just after the appetizers arrive. I have had this happen three times now. It’s very annoying.
   

   Kona Grill - TigardResponded on March 3, 2025

   Hello Jeremy, Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent visits didn't meet your expectations regarding our service speed. We always aim to provide prompt and efficient service, and we're sorry that we fell short in this instance. We're glad to hear that you enjoyed the food and found it to be of good value. We appreciate your patience and we're committed to improving. We hope to have the opportunity to serve you again soon. Best, Christina GM
   

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6. S

   Sonya

   Portland1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall nice restaurant and great ambiance. Music was way too loud, couldn’t hear each other talk at the table- had to shout. We were there for 2 hours and waiting 45-1 hour for our food, which was only okay for a $22 burger and $30 piece of chicken. Came out kind of cold. Cocktails were expensive but at least came out in a decent size. Our server was very nice but wish they would have pushed harder to get our food out. Couple behind us waited just as long too. Not sure we’d return. A bit too pricey for what it is.
   

   Kona Grill - TigardResponded on March 3, 2025

   Thanks for the review, Sonya. We appreciate your feedback and are sorry to hear that your experience at Kona Grill - Tigard didn't meet your expectations. We understand how important it is to have a comfortable dining environment and we apologize if the noise level affected your experience. We also regret to hear about the long wait times and the quality of the food. We're sorry for any inconvenience caused. Your feedback is invaluable and we'll certainly take it into consideration as we continually strive to improve our service. We hope you'll give us another chance in the future. Christina GM
   

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7. D

   Danny

   Portland14 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food was good. Service wasn’t the best. The noise level was too loud. Couldn’t hear well to talk.
   

   Kona Grill - TigardResponded on March 3, 2025

   Thanks for the feedback, Danny. We're glad to hear that you enjoyed the food at Kona Grill - Tigard. We're sorry to hear that you found our service not up to your expectations. We strive to provide an enjoyable dining experience for all our guests and it seems we fell short during your visit. We appreciate your comments about the noise level and will certainly take them into consideration. We hope to have the opportunity to serve you again and provide a better experience. Christina GM
   

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8. E

   Emily

   Portland1 review

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tina and the manager Spiro were AMAZING! I always enjoy coming back here, the food is always fantastic.
   

   Kona Grill - TigardResponded on February 27, 2025

   It's fantastic to know that our food consistently hits the mark for you. Your kind words mean a lot to us and we're so glad to hear that we're succeeding in making your dining experience a memorable one. Thank you for choosing us and we look forward to serving you again soon! -Brenda AM
   

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9. M

   Melissa

   Portland1 review

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   The food was not good. Staff is great. Really nice ambiance.
   

   Kona Grill - TigardResponded on February 27, 2025

   Hi Melissa, We're sorry to hear that you didn't enjoy your dining experience with us at Kona Grill - Tigard. We're glad you appreciated our staff and ambiance. Your feedback is valuable and we'll certainly use it to improve our offerings and service. We hope to have the opportunity to serve you again in the future. Best, Christina GM
   

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10. L

    Loraine

    Portland5 reviews

    4.0

    Dined on February 22, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Service was excellent. We went during happy hour which is offered throughout the restaurant. The Wagyu fried rice and sauce were delicious. Pinot Gris or Cab on the happy hour menu would be great. Our friends really liked the meatballs.
    

    Kona Grill - TigardResponded on February 27, 2025

    Thanks for visiting us, Loraine! We're thrilled to hear that you enjoyed our fried rice and Wagyu chicken. It's great to know that our happy hour menu hit the mark for your friends as well. We always strive to provide excellent service and delicious food, so your feedback is much appreciated. We look forward to serving you again soon!- Christina GM
    

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