Koya - Houston

Review summary

1. C

   Cassandra

   Austin

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of the best restaurant I have been too. The ambiance was top tier. The filet mignon was tasty and the potato purée, Mac and cheese were so good. I will come back for sure 😍. The female DJ was the best of the best.
   

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2. B

   Brittany

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Ambiance was nice but food was very mid. Wouldn’t return.
   

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3. OT

   OpenTable Diner

   Caribbean

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Koya is a place where I’d recommend everyone to try out at least once! The food was really good and had flavor to it. The waitress was very nice and made our experience even better with how she treated us! I would definitely go back again.
   

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4. OT

   OpenTable Diner

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food, entertainment, & ambience was AMAZING! I chose KOYA for my birthday dinner with friends, none of us had been before & everyone including myself enjoyed our experience. 10/10 would recommend!
   

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5. B

   Bianca

   Houston

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   What is described on the website is not guaranteed experience in the actual restaurant. You have to walk across the street for the valet. If you’re running late for your reservation, you can’t speak to anybody in the restaurant and answering service picks up and schedules a call back. The answering service doesn’t have standard knowledge of the late policy for a reservation. Nor is that information available on the website.I asked to speak to a manager three times. That never happened. The customer service was very poor. Koya is not upscale at all as the website presented. Overall I would never recommend anyone to dine here. Our reservation was for 8:45 we were not seated until 10pm the entertainment was already done performing. We were served tap water. For three drinks and one meal it was $160. The best thing was the espresso martini. My sister and I shared the chicken. For $60 it wasn’t the Cornish hen. The chicken was dry. Whoever is actually running this restaurant should reconsider the way things are done. Maybe research quality service and experience.The speakeasy was playin like trap music. And the bar chairs must be from Temu because they were very wobbly. The service in the speakeasy was so horrible. We were ignored for the most part. I had to get up and walk to the other side of the bar to pay the bill. The whole experience was wrong. My sister came from out of town to visit and it was her actual birthday the night we had dinner. They didn’t even bring her a scoop of ice cream to celebrate. The sever asked if we were celebrating and he was told. And that note of her birthday was attached to the reservation. It was anything but a special experience. The manager NEVER came after asking three times. Koya really needs to work on things.
   

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6. D

   Denisse

   Houston

   1 review

   2.0

   1 review

   Dined on November 10, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   I had  Nice experience the food wasn’t that great.
   

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7. L

   Leanda

   Houston

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great customer service. I had a great waiter. I think you should be more entertainment and the food should be better
   

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8. C

   Cortney

   Atlanta Metro

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with amazing ambiance! I appreciated the vegan/ vegetarian options
   

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9. T

   Tyesa

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It has fabulous ambience but I didn’t love the added fee’s. To spend almost $400 on dinner for two with no entertainment in today’s economy is a bit pricey.
   

   • 

   Koya - HoustonResponded on November 8, 2024

   Hey Paradoxblu, Thank you for your feedback and for choosing to dine with us at Koya - Houston. We're delighted to hear that you enjoyed our ambiance and found our service to be excellent. We understand your concerns about the added fee and appreciate your suggestion to explore other options. We always strive to provide a balance between quality and value, and we're committed to maintaining that balance in our pricing. We hope to welcome you back soon and provide an even better experience. Best regards, The Management Team
   

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10. J

    Jade

    Philadelphia

    1 review

    1.0

    1 review

    Dined on November 4, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    This restaurant is disgusting nothing as advertised. When seated plates were nasty, had eye line of kitchen and saw cooks with a head scarf on dreads not in a net and smoking a vape pen without washing hands. Ordered only fried shrimp and they tasted frozen and horrible worst restaurant experience ever! Customers at tables rolling weed and walking around looking for charging ports. No dancers in site
    

    Koya - HoustonResponded on November 8, 2024

    Thanks for the review. We're truly sorry to hear about your experience at Koya - Houston. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We take your feedback seriously and will address these issues with our team. We hope to have the opportunity to provide you with a better dining experience in the future.
    

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