La Grande Boucherie - Chicago

Review summary

1. R

   Russ

   VIP

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Night and day of an experience we had this time around versus the first time we came here. The service was on point and the food was exceptional! Definitely will come back.
   

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2. M

   Monica

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our annual family dinner last night and everything was wonderful. From the cocktails to the food and the service!
   

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3. R

   Richard

   VIP

   Chicago

   32 reviews

   3.0

   32 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Went here for our 47th wedding anniversary with family. All in all, everyone was very satisfied with their entrees, and enjoyed the starters. Drinks were good. However, I’m a big balk chicken guy whenever it’s offered on a menu, and I was pleased to see the offering, so I ordered it. It was, without a doubt, the worst half chicken I have ever had. First, it was flavorless. Weakly and poorly seasoned throughout. Second, the meat itself was overly boney, loaded with chewy gristle that I constantly had to remove from my mouth in front of everyone, and the breast was chewy and kind of disgusting. A HUGE disappointment for me personally, as it was my wife’s and my celebration. The ambiance is nothing special, and for the price, the wait staff was sub par. Super nice people, but not on the level of a fine restaurant. Frankly, we were looking for a new restaurant to take the place of the recently closed Kiki’s, arguable the finest bistro ever to exist in Chicago. La Grande Boucherie is not it. And the price/value is out of whack.
   

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4. P

   Paulette

   VIP

   Chicago

   19 reviews

   4.0

   19 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was my second trip back, and I had a much better experience than my first time. The Lyonnaise salad is super, and you should defiantly get some oysters and champagne. The filet was good, and the mash potatoes were divine. I highly recommend the mousse au chocolat. I feel like the restaurant really wants everyone to have a great experience. I appreciate the level of customer service that they offer.
   

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5. A

   Andrea

   VIP

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time to this restaurant. It was a great experience and the food was delicious. I will definitely be coming back here the next time we are in the city
   

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6. N

   Nick

   VIP

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Decor is amazing. Service was fine. Food was average
   

   La Grande Boucherie - ChicagoResponded 1 day ago

   Hello Nick, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Filip Guest Relations Team
   

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7. A

   Alex

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience, service was amazing, food was so fresh and delicious, and the ambiance was the best. Thank you dear Scott (GM), and Mathew (assistant manager) you made of my birthdays dinner the best. I highly recommend it to anyone for birthday celebrations and special occasions. You’re the best in Chicago!
   

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8. K

   Kelly

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great evening there, a nice special night out. Everything was delicious!!!
   

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9. R

   Ronald

   Chicago

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this new place! 🥂👍🏻🙏🏻 It lifts the whole neighborhood up up up in style and taste -😎 An excellent touch or European flare in River North!
   

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10. B

    Brian

    VIP

    Washington DC

    10 reviews

    3.0

    10 reviews

    Dined on January 12, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Restaurant was less than half full. Host didn’t offer to take coats, no server came to our table for ~30 min - had to grab someone and get served. Food was decent at best. Seemed like no one was in charge…a shame because this place is new and we’ve been there a couple times prior, but likely wont go back.
    

    La Grande Boucherie - ChicagoResponded 7 days ago

    Hello Brian, Thank you for sharing your feedback. We’re sorry to hear that the service and food didn’t meet your expectations, especially considering your previous visits. We’ll address these concerns with our team to improve the experience for future guests. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and review as a reference, and we will reach out to you. We appreciate your feedback and hope to welcome you back for a better experience. Sincerely, Emma Guest Relations Team
    

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