La Grande Boucherie - Chicago

Review summary

1. K

   Kate

   Chicago

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Food and drink were great! Service as well. A bit chilly by the window upstairs in a booth - but overall a good dinner.
   

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2. p

   pat c

   VIP

   Chicago

   77 reviews

   4.0

   77 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Waiter forgot our wine and then served one much more expensive than ordered. Onion soup and salad were outstanding, but croquet monseur was soggy.
   

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3. K

   Kyle

   VIP

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   First of all let me say we love this place. Vibes great. Food is fine, could be better. I find it usually lacks seasoning and not super accommodating for dietary restrictions. I will say we got a bottle of wine and both of us thought it was spoiled, very vinegar tasting but would never send it back. Otherwise will keep coming to have a cocktail and gab. Maybe some charcuterie on a lazy day.
   

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4. L

   Lisa

   VIP

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food and ambiance was amazing, but the service was sub par. Our waiter (or manager....unsure which) took our order, the runners brought our food, and we never saw the waiter again. Our wine glasses sat empty for half the meal, and no one asked us if we wanted more drinks. As we were there for a holiday lunch, we would have stayed longer and enjoyed drinks. After our plates were cleared, the bill appeared at our table. There is some service work to do here for the level of quality this place is trying to emit.
   

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5. N

   Nicole

   VIP

   Chicago

   54 reviews

   5.0

   54 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is so lovely during Christmas and so festive. We sat at the Bar with Our martinis with blue cheese olives waiting for a table as we wanted to be seated by the Christmas tree. We began with oysters and the wagyu carpaccio, pleasing aesthetic, but even more delish. My Husband had the ribeye, which was a special and we ordered 3 sides; Gouda macaroni and cheese served in a copper crock, the haricots verts and frites, all so delish. I tasted his ribeye, but enjoyed all of the sides. My Husband had the raspberry sorbet for dessert accompanied by an espresso martini which I had as well. The piece of resistance (not spelled as pronounced) was it was 1/2 price wine on the bottles. We enjoyed a bottle with dinner and even brought another bottle to Our hotel to enjoy.
   

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6. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding. We really liked the French onion soup and lobster bisque
   

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7. M

   Marie

   VIP

   Atlanta Metro

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, ambiance and service was great! I will definitely be back!
   

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8. N

   Nathalynne

   VIP

   Chicago

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Great price fix lunch. The chocolate mousse was amazing. I can only say goo Things about this place. I will return. Oh I forgot…I ❤️bread!!!
   

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9. L

   Liz

   VIP

   Milwaukee

   29 reviews

   4.0

   29 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good dinner. Excellent service. We hope to be back.
   

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10. D

    David

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Poor service and terrible food made for a very upsetting meal. Servers were confused as to who was even taking our table. One server came by multiple times only to just walk away. It was all very confusing. Food took forever to come out. Everything we had lacked any flavor or seasoning. Luckily the bread service came with salt to add to the bland food we received. Entrees were lukewarm but steaming which leads me to believe it was microwaved on the fly. They made up for everything by removing the entrees but they can never give back my time. So many better French restaurants in this city that aren’t just all for show and know how to season their food. This is in the top 5 worst meals I’ve ever had in my life. You’re better off eating at a TGI Fridays
    

    La Grande Boucherie - ChicagoResponded 5 days ago

    Hello David, We are truly sorry to hear about your disappointing experience at La Grande Boucherie. The service confusion, delays, and lack of seasoning on your food are unacceptable, and we understand how frustrating this must have been. It is especially disheartening to hear that you felt the food was not prepared to standard and lacked the care we strive to offer. We deeply regret that your meal didn’t meet expectations, and we appreciate your feedback as it helps us improve. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to this review. We would like to reach out to address your concerns directly. Sincerely, Emma Guest Relations Team
    

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