La Grande Boucherie

Review summary

1. L

   Lucy

   VIP

   Washington DC

   9 reviews

   3.0

   9 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was alright but service needs improvement. Drink came out wrong, had multiple folks pouring or trying to pour tap water into our glasses even though bottled water was in the middle of our table; server clocked out midway and the replacement barely looked at our table. Was listed as having one of the top Christmas decorations—had a great tree and lights OUTSIDE the restaurant but barely any on the inside. Not impressed
   

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2. S

   Sheila

   VIP

   Toronto

   13 reviews

   4.0

   13 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   A very busy restaurant but great food and service.
   

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3. G

   Gianne

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first visit to La Grande Boucherie was absolutely unforgettable. From the moment we arrived, the hostess greeted us warmly, wished me a happy birthday, and escorted us to a gorgeous balcony table with a stunning view of the restaurant. The service was impeccable, and the food and drinks were nothing short of spectacular. To start, we enjoyed the wagyu carpaccio and French onion soup (both were exceptional). For our entrées, we ordered the Filet De Boeuf and the Boucherie Burger, each cooked to perfection. To top off the evening, we got crème brûlée, complete with a candle to celebrate my birthday. The thoughtful details and incredible dining experience made this a night to remember! :)
   

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4. A

   Aaron

   San Francisco

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   I really wanted to like this place, but my experience was bad here. Made reservations well in advance for two. Arrived on the dot, was asked to wait to the side for an additional 15 minutes until I had to remind someone that we were waiting. We watched other couples be seated while we stood there. We were then seated right next to an exit door with no barrier whatsoever to 53rd st on a 20 degree evening. People were not only exiting, but entering here too. I know we weren’t the only guests freezing. The service was fine, good cocktails, the food was average, at best. I just ordered a burger and my wife ordered steak frites. I’ve had much better food at much lower priced restaurants, even in NYC. Overall, one of the worst restaurant experiences I’ve ever had.
   

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5. J

   Jack

   VIP

   New York City

   40 reviews

   2.0

   40 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Arrived on time at 4:30 for Rez and waited til 4:55 to be seated with no communication. Told to stand over there.. no waiter to our table for 10 minutes. Food was fine. Pretty ambience. Cold and hd to wear my coat. Cassoulet was supposed to be served duck crisp. It was not. Asked if we wanted cherries in old Fashioned and said yes but no cherries. Not going back.
   

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6. j

   john

   Raleigh

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Because of the extreme cold weather, the dining room was quite cold. Our breakfast was very good but service was a bit slow with coffee and bringing butter for our croissants.
   

   La Grande BoucherieResponded today

   Hello John, We sincerely apologize for the discomfort caused by the cold dining room and the slow service during your visit. While we’re glad you enjoyed your breakfast, the delays with coffee and butter for your croissants are not reflective of the attentive service we aim to provide. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to your review, and we will reach out to you. Sincerely, Emma Guest Relations Team
   

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7. D

   Donna

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Our party of six tried a variety of items from the menu. Steaks were done perfectly at a medium temperature. Staff was accommodating and caring. Very professional and friendly. The area we were seated was a little chilly but a wrap or sweater would be comfortable. We would absolutely return.
   

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8. OT

   OpenTable Diner

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Had to wait 40 minutes to check in then seated next to door, was freezing. Service was well below expected at restaurant in midtown. Will probably not return.
   

   La Grande BoucherieResponded today

   Hello, We sincerely apologize for the disappointing experience you had during your visit. Waiting 40 minutes to check in and then being seated in a freezing area near the door is unacceptable and far from the comfortable and seamless dining experience we strive to provide. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to your review, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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9. A

   Ali

   VIP

   Washington DC

   31 reviews

   2.0

   31 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Waaaaaay too cold inside, despite reserving and showing up on time, everyone had to wait 30 min outside in the cold. Food was just ok
   

   La Grande BoucherieResponded today

   Hello Ali, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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10. B

    Billow

    VIP

    London

    54 reviews

    4.0

    54 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    For such a large quantity of diners, the service was exceptionally good. Well run operation.
    

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