La Lo La Rooftop

Review summary

1. E

   Emmanuel

   Palm Springs

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The place itself was a really cool and chill place. The vibes were amazing and the view was amazing, great place for a date. The service was a little disappointing. I waited 45 minutes to finally receive my food. The food was alright nothing too special, the fries were delicious though. They automatically charge you 20% service fee at the end even after waiting 45 minutes for my food. Honestly I would say this is a great spot if you want to chill and have drinks.
   

   Is this helpful?

   Report
2. L

   Luis

   Los Angeles

   5 reviews

   1.0

   5 reviews

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This Restaurant was closed and they didn’t notify me I went in a Date it was so Embarrassing I had to go and find another place with my Date. I had Reservations I was looking forward to go to this place and bam it was Closed in the afternoon at 12pm 😡
   

   La Lo La RooftopResponded on December 1, 2024

   Dear Luis, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered with your reservations. We also regret to read that you were unable to take advantage of our restaurant. Your feedback is much appreciated. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. La Lo La Manager
   

   Is this helpful?

   Report
3. E

   Ermelinda

   Los Angeles

   33 reviews

   5.0

   33 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Once we found it...paradise! The staff were AMAZING and super attentive. The ambiance was spectacular ....a LA must!
   

   La Lo La RooftopResponded on October 31, 2024

   Dear Ermelinda, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

   Is this helpful?

   Report
4. B

   B

   Los Angeles

   1 review

   4.0

   1 review

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing views of the city of downtown, the ambience was mellow, music was great and the drinks were amazing. The food was just right and service was great.
   

   La Lo La RooftopResponded on October 21, 2024

   Dear Guest, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted crew. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we are excited to see you again soon. La Lo La Manager
   

   Is this helpful?

   Report
5. S

   Sualeha

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Good music and views. The service was good, our staff was attentive. Food was ok.
   

   La Lo La RooftopResponded on October 26, 2024

   Dear Sualeha, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

   Is this helpful?

   Report
6. DM

   DavidM

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Place is very nice, great scenery especially at night.
   

   • 
   • 

   La Lo La RooftopResponded on October 20, 2024

   Dear DavidM, What a pleasure reading your comments. We enjoy offering our guests a casual atmosphere combined with delicious food served by an attentive staff. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we hope to see you again soon. La Lo La Manager
   

   Is this helpful?

   Report
7. K

   Karen

   VIP

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 4
   3. Service 1
   4. Ambience 5

   There was only one waitress for the entire rooftop. The service took hours and they added a 20% tip
   

   La Lo La RooftopResponded on October 21, 2024

   Dear Karen, It was a pleasure having you dine with us, and we appreciate you taking the time to leave this great rating. However, we are sorry that you had some issues with our crew during your visit. We take these concerns seriously and will speak with our crew. Thank you for your valuable feedback, and we hope to have another opportunity to provide you with the hospitality you deserve. La Lo La Manager
   

   Is this helpful?

   Report
8. R

   Renee

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Could have had more options of food. The sangaria was amazing. View was great.
   

   La Lo La RooftopResponded on October 13, 2024

   Dear Renee, Thank you for the wonderful review of La Lo La Rooftop! We are devoted to creating a memorable dining experience with our delectable drinks and stunning views, and we are happy to read that you loved your visit. Thank you again for dining with us, and we look forward to welcoming you back soon. La Lo La Manager
   

   Is this helpful?

   Report
9. L

   Leticia

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   A little over price for quality of food. Ambience was nice and the view was worth it. Make sure to look for service fee, tip was automatically included and we weren’t made aware of it.
   

   La Lo La RooftopResponded on October 8, 2024

   Dear Leticia, Thank you for sharing your comments. We are glad you liked our ambiance and views, but we regret your disappointment with some of our costs. We are always excited to hear positive comments from our guests, but we are also grateful to receive feedback regarding our guest's experience. We apologize for not meeting all of your expectations and hope you will give us another opportunity in the future. La Lo La Manager
   

   Is this helpful?

   Report
10. B

    Brittany

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on October 5, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Nothing to write home to mum about. The 20 percent service fee was a bit of a shock, it’s written in super small print on the menu though. Was just ok and over priced
    

    La Lo La RooftopResponded on October 6, 2024

    Dear Brittany, Thank you for choosing us, and we appreciate your feedback. We truly regret letting you down and not meeting all of your expectations while you were here. We hope you will return soon and try another of our fresh offerings. We are sure you will have a wonderful experience. Thank you once more, and we hope to see you again soon.   La Lo La Manager
    

    Is this helpful?

    Report