La Luz Restaurant

Review summary

1. R

   Rich

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Our server was very friendly but seemed to be very inexperienced. Was a bit awkward - had to school him on protocols. At end of meal he gave us a different table’s check, and the place was not very busy. Food was so-so. Lamb shank didn’t have much taste. My wife ordered a salad with carne arsada as a topper. The carne was so salty neither of us could eat it. Was not a great experience.
   

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2. A

   Ainsley

   Tucson

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend La Luz. The staff, drinks, food, and environment were all top notch. I’ll without a doubt be back!
   

   La Luz RestaurantResponded 6 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed everything, from our staff to the drinks, food, and ambiance. It's wonderful to know that you had such a great experience, and we can't wait to welcome you back. See you soon! Warm regards, Guisela Salazar
   

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3. G

   Gretchen

   Los Angeles

   12 reviews

   vip
   5.0

   12 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful setting. Great food. We sat outside by the fireplace. Everyone’s meal was outstanding. Tasty cocktails too.
   

   La Luz RestaurantResponded on November 1, 2024

   Dear Gretchen, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the beautiful setting and found our food and cocktails to be outstanding. Sitting by the fireplace sounds like a perfect choice! We truly appreciate your kind words and would love to welcome you back soon for another enjoyable experience. Best Regards, Guisela Salazar
   

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4. C

   Corey

   Palm Springs

   10 reviews

   4.0

   10 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The service was horribly slow. We were seated at 7:20 and didn’t get out of there until 9pm. We were only 3 people with two easy entrees (salmon and enchiladas) and a caesar salad plus a dessert. And there were so many empty tables! Perhaps it was an off night? The food was excellent, however.
   

   La Luz RestaurantResponded on November 1, 2024

   Dear Corey, Thank you for taking the time to share your experience with us. We sincerely apologize for the slow service you encountered during your visit. It’s disappointing to hear that you had to wait longer than expected, especially when the restaurant was not busy. We’re glad to hear you enjoyed the food, but we know that service is just as important to a great dining experience. Please know that we’re taking your feedback seriously and will work on improving our efficiency. We appreciate your understanding and hope to welcome you back soon for a much smoother experience. Warm Regards, Guisela Salazar
   

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5. J

   Julia

   Phoenix

   10 reviews

   vip
   5.0

   10 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful five star birthday dinner for a friend. Terrific setting on the patio with a breathtaking view of the Santa Catalinas. Our sever, Dominic, was great. Attentive, knowledgeable, fun. When we called prior to our reservation to inquire about vegan options we were promised the chef would prepare something special for us & sure enuf, chef Jesse came to our table to say he had prepared a special vegetable dish for us. The presentation (wish I could post a picture!), the combination of vegetables & farro, preparation & seasoning were all superb. All in all, from drinks, to appetizer (a mushroom flatbread) to our entrees, to dessert (beignets & ice cream), on a scale of 1 to 10, our entire experience was easily a 15!! Thank you to everyone at La Luz who made it such a special night.
   

   La Luz RestaurantResponded on November 1, 2024

   Dear Julia Thank you so much for your amazing review! We’re thrilled to hear that you and your friend had a wonderful birthday dinner with us. It sounds like the patio setting and breathtaking view of the Santa Catalinas added to the special occasion! We’re glad Dominic provided great service, and it’s wonderful to hear that Chef Jesse went above and beyond to create a special vegan dish for you. We love that you enjoyed every aspect of your meal, from drinks to dessert! Wishing your friend a very happy birthday, and we hope to see you both again soon for another unforgettable experience at La Luz! Warm Regards, Guisela Salazar
   

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6. C

   Caitlyn

   Tucson

   1 review

   5.0

   1 review

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined at La Luz for a work lunch, and I can’t say enough good things about our experience! The food was absolutely delicious, and the attentive service made it even better. Our server, Aiden, was fantastic—always cheerful and eager to help, which really enhanced our meal. Managers David and Adam were so friendly and also incredibly helpful. The entire staff was amazing, making us feel welcome and well taken care of.
   

   La Luz RestaurantResponded on November 1, 2024

   Dear Caitlyn, Thank you so much for your wonderful review! We’re delighted to hear you had such a positive experience during your work lunch at La Luz. It’s great to know that you enjoyed the delicious food and that Aiden, along with managers David and Adam, contributed to making your visit special. We truly appreciate your kind words about our staff and are thrilled that you felt so welcome. We would love to have you back soon for another fantastic meal! Warm Regards, Guisela Salazar
   

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7. D

   Duane

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on October 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Very difficult to find in the resort. Expensive, limited menu but good service. Not very busy, High ceilings, not a warm environment. Somewhat sterile
   

   La Luz RestaurantResponded 6 days ago

   Thank you for sharing your feedback. We understand that the location and ambiance of a restaurant can really impact your experience, and we're sorry it wasn't a perfect fit for you. Our team works hard to provide attentive service and a menu that we hope offers something for everyone, though we recognize that it may not suit every taste. We appreciate you taking the time to share your thoughts and hope that, despite the challenges, you had an overall enjoyable visit. Warm regards, Guisela Salazar
   

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8. D

   Debbie

   Phoenix

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The new chef has brought some great options. I enjoyed the food so much. Yum!!!!!! Can't wait for November new menu to try.
   

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   La Luz RestaurantResponded on November 1, 2024

   Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed the new menu options from our chef. It’s always rewarding to know our guests appreciate the changes we make. We can’t wait for you to try the new offerings coming in November! Your enthusiasm means a lot to us. Looking forward to welcoming you back soon! Best Regards, Guisela Salazar
   

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9. K

   Katherine

   Portland

   7 reviews

   5.0

   7 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The excellent dinner menu, fine wine selection, attentive, friendly wait staff, (gracias a Dominic), and spectacular sunset views of the Santa Catalina Mountains created a memorable outdoor dining experience to celebrate a special occasion.
   

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